Pros from reviewers

• Responsive and evolving product: Genea Access Control is a responsive and constantly evolving product, with software updates rolled out automatically, ensuring the system is always up-to-date and improving.

• Granular level of access control: The software allows for different levels of administration, enabling the assignment of specific access rights to different individuals. This feature enhances security and operational efficiency.

• Seamless integration with other systems: Genea Access Control integrates seamlessly with GSuite, Okta, Meraki cameras, and other cloud-based applications like Slack. This allows for a more streamlined and efficient operation.

• User-friendly with remote management: The software is user-friendly with a straightforward interface, and it allows for remote management of access doors. This feature provides convenience and flexibility for administrators.

• Global solution with robust features: Genea Access Control is a global solution that offers robust features, including the ability to manage multiple offices across different countries, integration with Okta and Cisco Meraki security cameras, and a user-friendly interface. It is an ideal solution for businesses with a global presence.

Cons from reviewers

• Lack of multiple door group assignment: Initially, the software did not allow for multiple door groups to be assigned to individuals, necessitating the creation of multiple custom door groups based on specific needs

• Inconsistent quick shake to open feature: Some users have reported issues with the quick shake to open feature, as it works at some access points but not others

• Always-on Bluetooth drains phone battery: The always-on Bluetooth feature of the mobile app has been reported to significantly drain phone batteries

• Limited flexibility in importing users from directories: Some users have expressed a desire for more flexibility in the rules for importing users from directories, such as the addition of NOT or ELSE conditions

• Inability to manage own card formats: Some users have expressed dissatisfaction with the inability to manage their own card formats, which was particularly problematic when transitioning to Genea and dealing with multiple card formats nationwide.