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Traction guest reviews
4.6 (5 reviews)

Traction Guest is a cloud-based visitor management software that improves security and offers data-driven insights. It features ID scanning, pre-registration, notifications, and document signing. The platform ensures regulatory compliance and enhances visitor experience. Suitable for businesses of all sizes, it aims to streamline the visitor registration process.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Traction guest?
  • 04How Traction guest compare to similar software?
  • 05Who is Traction guest best for according to our reviewers?
  • 06Traction guest reviews

Pros from reviewers

  • Customizable Sign-In Process: Traction Guest offers a fully customizable sign-in process, allowing users to adjust the system to their liking. This flexibility extends to the ability to modify the sign-in process for each iPad, without any limitations on buildings or company sites

  • Outstanding Customer Service: Traction Guest provides excellent customer service, with development teams open to collaborating on specific product requests. There's also ample training available, ensuring users can fully utilize the software

  • Robust and Easy to Install: The software is robust and easy to install on iPads and printers. It's comprehensive and continually developing, making it a reliable choice for businesses

  • Superior Features and Options: Traction Guest offers superior features and options compared to other solutions. This includes integration with Outlook for a seamless user experience, and the software shows a lot of potential for future improvements

  • Enhanced Visitor Interaction: Traction Guest enhances visitor interaction by allowing precise monitoring of visitor activity. It ensures all visitors are aware of the company's Mutual Agreement and Safety Guidelines before they enter the site, improving security and compliance.

Cons from reviewers

  • Complex sign-in experiences can be challenging to create: While Traction Guest is comprehensive and continually developing, creating complex sign-in experiences can sometimes be difficult

  • Some features are not functioning properly: Despite the software having many great features, not all of them are functioning as they should. However, these issues have been reported to the development team

  • Limited customization of email notifications: While the software offers flexibility in tailoring the experience, it would be beneficial to have a fully customizable email notification system, including the ability to change the subject title

  • Lack of sophisticated reporting systems: The software could benefit from more advanced reporting systems on sign-in data from the Web interface

  • Absence of key features: Despite the software's user-friendly interface and great features, it lacks a few key features that could enhance its functionality.

Main features

Starting Price

N/A

Free Plan

No

Cloud-based system

Comprehensive visitor management

Enhanced security features

Customizable interface

Touchless sign-in feature

What is Traction guest?

Traction Guest is a cloud-based visitor management system that transforms the way businesses welcome and track visitors. It offers a complete solution for visitor registration, ID scanning, document signing, badge printing, and host notifications. The software includes features such as pre-registration, watchlist screening, and integration with other systems for improved security. It provides real-time insights about visitors and ensures compliance with regulations. Traction Guest's interface can be customized to create a unique sign-in experience. It also offers a touchless sign-in feature for safety and convenience. Suitable for businesses of all sizes across various industries, it streamlines the visitor management process. Special promotions are available for those looking to upgrade their business operations with Traction Guest or similar software deals.

Who is Traction guest best for according to our reviewers?

  • Security Teams: These users can utilize Traction Guest to monitor visitor activity and ensure all visitors are aware of safety guidelines before entering the site

  • Management Teams: This group can use the software to manage the sign-in process, assign permissions to different user accounts, and customize the sign-in experience for each location

  • IT Support Teams: This group can leverage the software's robust features and easy installation process, as well as its integration capabilities with other systems like Outlook and Trade Compliance software

  • Receptionists and Front Desk Staff: These users can use Traction Guest to greet guests more quickly, send immediate text and email notifications to hosts, and manage mail delivery

  • Tenants and Office Workers: This group can benefit from the software's ability to provide immediate notifications of guest arrivals and mail deliveries, enhancing their overall office experience.

    • Traction guest reviews

    4.6

    Traction guest rating

    4.7

    Ease of use

    5.0

    Customer service

    4.6

    Value for money

    4.7

    Likelihood to recommend

    4.5

    Features

    5 Traction guest reviews

    4.6 (5 reviews)

    • Nolan D

      Effortless Visitor Management with Traction Guest

      I found Traction Guest to be an incredibly intuitive software, making visitor management a breeze

      May 7, 2024

    • Jessica Johnson

      Outstanding Software Solution

      I find Traction-Guest to be a powerful and customizable system with no downtime. It sends email and text messages to hosts and guests and includes features like COVID screening, safety measures, NDA and data collection. It integrates with our training records and flags watchlisted visitors. We use its roll call display to show our safety and maintenance teams all the contractors on site. Its granular permission levels are perfect for us. The guest experience is excellent and our security guards can easily use the web interface. The Traction Guest support team is timely and detailed in their help. The system is well documented and easy to customize. We have no issues as the features we need are already in the software. We chose Sign In Enterprise because we were introduced to Traction Guest at the ASIS security conference. Our Import/Export team liked its integration with our existing Trade Compliance software. The vendor responded to our review, expressing pride in their onsite security and access management platform and offering further support if needed.

      April 27, 2024

    • Alice Garcia

      Exceptional Customer Support: Responsive, Knowledgeable, and Helpful

      The customer support team for Traction Guest is exceptional - they were responsive, knowledgeable, and helpful whenever I had a query or issue

      April 22, 2024

    • Andrea Davis

      Excellent Reporting Capabilities of Traction Guest

      The reporting capabilities of Traction Guest are excellent, providing valuable insights into visitor trends and patterns

      April 15, 2024

    • Bobby Garcia

      Exceptional Support Team and Some UI Recommendations

      Since I started using Traction Guest at my office, our guests have been greeted more quickly and our tenants are happier with immediate text and email notifications. Our mail carriers have even begun checking which "hosts" have received mail, which has been a great addition. I value the flexibility the software offers in tailoring the experience for our locations. The customer support has been incredibly helpful and prompt in responding to my questions and requests. Their receptiveness to feedback and willingness to make changes based on my suggestions is why I chose Traction Guest over Envoy. However, I do have a couple of suggestions for improvement. First, I wish I could remove a host from a specific location without having to delete them from the ALL host group. Second, I would like a fully customizable email notification system, including the ability to change the subject title. Overall, I am deeply appreciative of the Traction Guest team for their outstanding service. Their response to my review was very positive.

      April 14, 2024

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