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iLobby Reviews
14 reviews
- 01 What is iLobby?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How iLobby compare to similar software?
- 05 Who is iLobby best for according to our reviewers?
- 06 iLobby Reviews
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01 What is iLobby?
iLobby is a cutting-edge visitor management software that simplifies the check-in process in businesses. It's a cloud-based platform that improves security by real-time tracking of visitors, employees, contractors, and deliveries. The software automates capturing visitor information, badge printing, and host notifications. It also includes features like compliance enforcement, watchlists, and emergency evacuation management. iLobby is customizable, GDPR compliant, and ensures data privacy. It provides detailed analytics and reports for data-driven decisions and integrates with other systems like access control and HR databases. Ideal for large corporations, government institutions, and education sectors, iLobby offers a professional and efficient visitor management experience. Special promotions are currently available on iLobby and similar software.
02 Pros and cons from reviewers
Pros from reviewers
-
Excellent customer support
iLobby provides prompt responses to any queries, ensuring smooth operations and user satisfaction. The pre-registration feature for employees and their guests also saves significant time at the front desk. -
Detailed tracking
iLobby enables tracking of the number of daily visitors and the departments they visit most, providing valuable data for business operations -
Efficient visitor management
iLobby transfers the task of managing waiting members from the receptionist to the employees, reducing visitor wait time and allowing for faster response times -
Cost-effective
The software allows for the reassignment of receptionist duties, saving enough money to cover the software's cost -
User-friendly
Despite initial hesitations due to the technology, the option for employees to check-in members themselves from their computers helped ease concerns. The software is also compatible with reliable hardware like Brother printers and Apple iPads
Cons from reviewers
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Inefficient thermal camera integration
The thermal camera feature of iLobby often fails to read a visitor's face due to obstructions like hats, glasses, masks, etc., and instead reports a camera malfunction error. This can lead to confusion and delays in visitor processing -
Slow visitor processing
The addition of COVID screening questionnaires to the program has significantly slowed down the process of visitor check-in. This can lead to longer wait times and potential dissatisfaction among visitors -
Frequent system crashes
Users have reported experiencing one or two system crashes per week on average. This requires complete system reinstallation and obtaining a code from iLobby, which can be time-consuming and inconvenient -
Difficulty recognizing returning visitors
There have been instances where the system fails to recognize returning visitors, forcing them to sign in as new visitors. This can lead to unnecessary repetition and waste of time -
Challenging address book setup
Setting up the address book in iLobby can be a bit challenging for some users. This can potentially lead to delays and frustration during the initial setup process.
03 Main features
Starting Price
Free Plan
Analytics and reporting
Visitor management
Compliance enforcement
Customizable interface
Data privacy
N/A
Free Plan
No
Analytics and reporting
Visitor management
Compliance enforcement
Customizable interface
Data privacy
04 How iLobby compare to similar software?
05 Who is iLobby best for according to our reviewers?
-
Fitness centers or similar facilities
iLobby can solve security and verification problems for check-ins and check-outs, as well as time accountability at these facilities -
Security-conscious businesses
iLobby can effectively track who visits the buildings and when, monitor the frequency of their visits, who they are meeting, and if they have been waiting in the lobby for too long -
Companies with busy receptions
iLobby can transfer the task of managing waiting visitors from the receptionist to the employees, making the company respond faster and reducing visitor wait time -
Companies looking to save costs
iLobby can help reassign receptionists to other departments, saving enough money to cover the software's cost -
Companies with pre-registered visitors
iLobby has a pre-registration feature for employees and their guests, which saves significant time at the front desk and notifies employees via email and text when their guests arrive.
06 iLobby Reviews
iLobby rating
iLobby Reviews
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Aislinn S
Efficiency Boost: iLobby's Real-Time Notifications and Visitor Tracking
As an operations manager, I've seen how iLobby has improved our efficiency. The real-time notifications and visitor tracking have been particularly beneficial
July 8, 2024
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Hollis G
iLobby: Enhancing Company Image with Sleek Interface and Smooth Sign-In Process
As a business owner, I appreciate how iLobby has improved our company's image. The sleek interface and smooth sign-in process have been praised by our clients
July 2, 2024
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Laura M
Efficient Applicant Management: iLobby Software Review
As an HR manager, I've found the iLobby software extremely useful for managing job applicants and interviewees. It provides a professional and organized first impression
June 23, 2024
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Sarah D
iLobby: Ensuring Visitor Safety with Rapid Accountability
As a safety officer, I value iLobby's ability to quickly account for all visitors in case of an emergency. This feature is crucial for our organization's safety protocols
June 15, 2024
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Scott
iLobby: Enhancing Security Integration for Facilities Managers
As a facilities manager, I've been impressed with iLobby's ability to integrate with our existing security systems. This has enhanced our overall security protocol
June 8, 2024
-
Sandra M
iLobby: Scalable and Adaptable Visitor Management System
As a frequent user of iLobby in our multinational corporation, I can attest to its scalability and adaptability. It seamlessly handles high volumes of visitors across multiple locations
June 3, 2024
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Greta S
iLobby: A Game-Changer for Receptionists.
As a receptionist, I find iLobby to be a game-changer. It has automated many of my tasks, freeing up time for other important duties
May 25, 2024
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Carl Jones
Early Adopter Impressed with iLobby from the Get-Go!
iLobby has solved our security and verification problems for check-ins and check-outs, as well as time accountability at our facility. We needed a simple check-in and out feature for our start-up fitness center and iLobby, even in its beta stage, fulfilled our requirements. Since then, iLobby has evolved and improved, becoming an even better product. The reports generated from the check-ins and check-outs help us run our facility efficiently. I would like a feature beyond the user front end check-in that shows their status. This way, any user can confirm their check-in or check-out "status" without using the back end dashboard.
May 18, 2024
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Brittany
iLobby: Robust Security for IT Professionals
As an IT professional, I appreciate the robust security features of iLobby. It has helped us maintain compliance with data privacy regulations and ensure the safety of our premises
May 13, 2024
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Andrew E
Persistent Technical Glitches with iLobby
I am dissatisfied with the overall performance of the iLobby Visitor Management system. We use thermal cameras for temperature checks, but if the camera can't read a visitor's face due to obstructions like hats, glasses, masks, etc., it reports a camera malfunction error instead of an error reading the face. I proposed a feature for them to still send the picture to the supervisor even on failed reading, which would inform the supervisor that the camera worked but couldn't take the temperature for some other reason. When the software functions, it's decent, but it takes too long to process a visitor. This is primarily due to the addition of COVID screening questionnaires to our program, which slows down the process. The thermal camera integration is poor. We have 6 iLobby units with thermal cameras and on average, we experience at least one or two system crashes every week. Tech support assists in getting them back online, but we shouldn't have to completely reinstall the system and get a code from iLobby.
May 7, 2024
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.