Pros from reviewers

• High-quality products and exceptional customer service: Kisi is known for its high-quality products and excellent customer service, providing quick and effective solutions to any issues that arise

• RFID capabilities and phone access: Kisi offers RFID capabilities and the ability to use phones as access keys, providing a modern and convenient way to secure your office

• Specific access permissions: Kisi allows you to set specific access permissions, such as one-day access for event hosts or contractors, or indefinite access with different permissions for after hours or weekend access

• Easy to use and manage: Kisi is easy to use and manage, allowing you to add users, create groups, and set custom policies depending on the employee

• Global access control solution: Kisi provides a global access control solution, allowing you to manage access across multiple locations through a single, easy-to-use administrative portal.

Cons from reviewers

• Limited hardware options: Kisi does not provide an in-door mounted security system, which can be a disadvantage for businesses that require this specific type of security system

• Reliance on WiFi: Kisi's system is dependent on a stable WiFi connection, which can pose a security risk if the WiFi network goes down, despite the vendor's reassurances of offline support

• Occasional system glitches: There have been instances where the Kisi controller goes offline, preventing clients from having 24/7 access and requiring additional purchases to resolve the issue

• Limited features: While Kisi offers a range of features, there are some, such as Covid screening and enhanced administrative control levels, that are not currently available

• Forced change in pricing: Kisi has been known to switch customers to a per user billing system, which can significantly increase costs, even if the customer has a pre-paid contract.