Pros from reviewers

• Convenience of prepackaged vitamins: Persona provides prepackaged vitamins, making it easier for customers to take their daily supplements without the hassle of sorting them out themselves

• Excellent customer service: Many customers have praised Persona's customer service, highlighting their responsiveness and helpfulness

• Personalized supplement recommendations: Persona considers the medications a person is taking before suggesting supplements, ensuring that the recommended supplements are safe and beneficial for the individual's health

• Positive health impacts: Many customers have reported significant improvements in their health after using Persona's recommended supplements, including increased energy, improved focus, and better overall health

• Easy modification of orders: Persona allows customers to easily update and modify their packs, providing flexibility and control over their supplement intake.

Cons from reviewers

• Discontinuation of certain supplements: Over time, Persona has stopped providing some of the supplements that users take daily, forcing them to either go without them, modify their orders, or purchase these supplements separately from another source

• Poor packaging design: Users have reported difficulty in opening the packs, often tearing into the next day's pack while trying to open the current one

• Unexpected shipments: Some users have reported receiving new shipments before they have finished their previous order, not giving them enough time to determine if the vitamins were effective or if they wanted to continue with the service

• Difficulty in order cancellation: Users have reported that it is difficult to cancel orders or subscriptions, even when they have tried to do so in advance

• Misleading billing practices: The company reportedly bills roughly every three weeks, leading to a surplus of packs. The pre-shipment reminder emails are sent in a newsletter format, with the shipment date information in the smallest font and at the end of the email, which some users find misleading.