9 Best Alternatives to Kaseya in May 2024

Alternatives & Competitors to Kaseya

Here are competitors or alternatives to Kaseya and other similar IT Management software. You need to consider some important factors when choosing a tool like Kaseya for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Kaseya that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Kaseya. Discover sofware like Slack, Freshservice, Jira or Atera.

List of Alternatives to Kaseya

From IT Management tools, we have selected the best alternatives to Kaseya based on reviews for each solution and similarities with Kaseya. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Kaseya

Slack has better positive reviews compared to Kaseya: 95 vs 77

Slack is better at customer service than Kaseya: 4.5 vs 3.6

Slack is easy to use compared to Kaseya: 4.5 vs 3.6

Slack pricing plans are more competitive than Kaseya: 4.6 vs 3.7

Kaseya has more functions than Slack: 129 vs 78

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo freshservice

Description

Freshservice's no-code, intuitive and intelligent solution, helps companies of all sizes be more efficient, effective and achieve a better ROI.

Freshservice compared to Kaseya

Freshservice has more positive reviews than Kaseya: 94 vs 77

Freshservice is better at support than Kaseya: 4.5 vs 3.6

Freshservice is easy to use compared to Kaseya: 4.5 vs 3.6

Freshservice pricing plans are more competitive than Kaseya: 4.4 vs 3.7

Freshservice has more options than Kaseya: 132 vs 129

Freshservice: Pros & Cons

Ease of use: Freshservice is as easy to learn as it is to deploy
Free plan: The platform offers a free plan for small teams
Billing system: You can bill the service directly via the platform
Additional fees: The platform charge fees for database records
Analysis reports: Reports are of poor quality
Software integrations: Many integrations are missing

Best features

  • - Service desk IT

  • - ITSM software

  • - IT project management

  • - Self-service portal

  • - SLA management

  • - Gamification

  • - IT Asset Management

  • - Advanced reporting & analysis

Freshservice pricing

Starter

$15 / user / month

Growth

$41 / user / month

Pro

$78 / user / month

Enterprise

$99 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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logo jira

Description

Jira is a powerful project management software that brings value by helping teams effectively plan, track, and manage their projects. It provides a centralized platform for collaboration, task organization, and issue tracking, allowing teams to stay organized, prioritize tasks, and ensure timely project completion.

Jira compared to Kaseya

Jira has more positive reviews than Kaseya: 90 vs 77

Jira is better at support than Kaseya: 4.0 vs 3.6

Jira is more user friendly than Kaseya: 4.0 vs 3.6

Jira is better at value for money than Kaseya: 4.3 vs 3.7

Jira has more features than Kaseya: 151 vs 129

Jira: Pros & Cons

Robust issue tracking: Jira excels at issue tracking, providing a comprehensive platform for creating, managing, and prioritizing tasks, bugs, and issues
Agile project management: Jira supports agile methodologies like Scrum and Kanban, offering features such as sprint planning, backlog management, and agile boards
Integration ecosystem: Jira integrates seamlessly with a wide range of third-party tools and services
Learning curve: Jira's extensive feature set can result in a steep learning curve, especially for new users
Pricing complexity: Jira's pricing structure, while flexible, can become complex for larger teams and organizations
User interface: Some users find Jira's user interface less intuitive and dated compared to newer project management tools

Best features

  • - Issue tracking

  • - Agile project management

  • - Custom workflows

  • - Reporting and dashboards

  • - Integration

  • - Advanced search and filters

  • - Custom fields and issue types

  • - Permissions and security

Jira pricing

Enterprise

Contact sales

Free

Standard

$8 / user / month

Premium

$15 / user / month
There is no deal for this product
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logo atera

Description

Atera brings tremendous value to businesses by providing an all-in-one remote monitoring and management (RMM) platform. With Atera, businesses can effectively manage their IT infrastructure, streamline workflows, improve efficiency, and deliver exceptional IT services to their clients. The platform offers a comprehensive set of tools and features including remote access, patch management, IT ticketing, asset management, network monitoring, and more. Atera's value lies in its ability to help businesses reduce costs, increase productivity, and achieve greater customer satisfaction in the ever-evolving IT landscape.

Atera compared to Kaseya

Atera has more positive reviews than Kaseya: 95 vs 77

Atera is better at support than Kaseya: 4.5 vs 3.6

Atera is easier to use than Kaseya: 4.5 vs 3.6

Atera is more suitable for small businesses thanks to its good value for money than Kaseya: 4.7 vs 3.7

Atera is more versatile than Kaseya: 131 vs 129

Atera: Pros & Cons

Cost-effective solution: Atera offers affordable pricing plans that fit within a startup's budget
All-in-one platform: Atera provides a comprehensive suite of tools and features for managing your business
Streamlined workflows: Atera's automation and ticketing system helps optimize your team's productivity.
Limited integrations: Atera may not offer integration with all the tools and software your business needs
Steep learning curve: The complex features and functionalities of Atera may require time to master
Pricey for startups: The cost of Atera's subscription plans might be prohibitive for young entrepreneurs on a tight budget.

Best features

  • - Proactive Network Monitoring

  • - Integrated Ticketing System

  • - Intelligent PSA Tools

  • - All-in-One Remote Monitoring and Management Software

  • - Robust Reporting and Analytics

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pulseway logo

Description

Pulseway is a mobile-first, cloud-based software that offers real-time remote monitoring and management (RMM) of IT systems. It provides system status, system resources, logged in users, network performance, Windows updates, and more. It also allows for automation of routine work like patching and security. Pulseway is designed to simplify IT management tasks for businesses of all sizes.

Pulseway compared to Kaseya

Pulseway has more positive reviews than Kaseya: 97 vs 77

Pulseway is better at support than Kaseya: 4.5 vs 3.6

Pulseway is easier to use than Kaseya: 4.5 vs 3.6

Pulseway is more suitable for small businesses thanks to its good value for money than Kaseya: 4.7 vs 3.7

Pulseway has more functions than Kaseya: 163 vs 129

Pulseway: Pros & Cons

Real-time Monitoring: Pulseway allows you to monitor your IT systems in real-time, enabling you to identify and resolve issues immediately
Remote Access: The software provides remote access capabilities, allowing you to manage and control your IT infrastructure from anywhere, at any time
Automation: Pulseway offers automation features that can help reduce the manual tasks involved in managing and maintaining your IT systems.
Limited Free Version: The free version of Pulseway is quite limited, offering only basic features and supporting a minimal number of systems
Complexity: The software can be complex and difficult to navigate for beginners or those without a strong IT background
High Costs: Pulseway's pricing can be high, especially for small businesses or individual users, with costs increasing with the addition of more systems or advanced features.

Best features

  • - Real-time Remote Monitoring

  • - Automated Workflows

  • - Patch Management

  • - Cross-Platform Compatibility

  • - Proactive Notifications

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manageengine servicedesk plus logo

Description

ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset and project management capabilities. It offers tools for incident, problem, change, and release management. It also includes features for contract management, purchase order management, and knowledge base creation. The software is designed to streamline IT service operations, improve productivity, and reduce downtime.

Manageengine servicedesk plus compared to Kaseya

Manageengine servicedesk plus has more positive reviews than Kaseya: 87 vs 77

Manageengine servicedesk plus is better at support than Kaseya: 4.0 vs 3.6

Manageengine servicedesk plus is easier to use than Kaseya: 4.0 vs 3.6

Manageengine servicedesk plus is more suitable for small businesses thanks to its good value for money than Kaseya: 4.2 vs 3.7

Kaseya has more options than Manageengine servicedesk plus: 129 vs 75

Manageengine servicedesk plus: Pros & Cons

Comprehensive ITSM Suite: ManageEngine ServiceDesk Plus offers a complete set of ITIL process modules, including incident management, problem management, change management, and CMDB
Streamlined Workflow Automation: The software allows users to automate ticket workflows, approvals, and SLAs, reducing manual efforts and increasing efficiency
Robust Reporting Capabilities: With its advanced analytics and customizable dashboards, ServiceDesk Plus provides insightful reports for better decision-making and IT service performance tracking.
Complex interface: The user interface of ManageEngine ServiceDesk Plus can be complex and difficult to navigate for some users, especially those who are not tech-savvy
Limited customization: While the software offers a range of features, there are limitations to how much these can be customized to suit individual business needs
Performance issues: Some users have reported occasional lags and slow performance, which can affect productivity and efficiency.

Best features

  • - Comprehensive IT Service Management

  • - Incident, Problem, and Change Management

  • - Robust Project Management

  • - Asset Management

  • - Customizable Reporting Capabilities

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ninjaone logo

Description

NinjaOne is a unified IT operations software that provides an all-in-one solution for managing networks, devices, and systems. It offers features like monitoring, alerting, patching, automation, and remote control. Its user-friendly interface and powerful integrations make it a versatile tool for IT professionals to streamline their workflows and improve efficiency.

Ninjaone compared to Kaseya

Ninjaone is a better solution based on percentage of positive reviews than Kaseya: 98 vs 77

Ninjaone is a better solution for customer support than Kaseya: 4.8 vs 3.6

Ninjaone is easier to set up than Kaseya: 4.8 vs 3.6

Ninjaone is more suitable for small businesses thanks to its good value for money than Kaseya: 4.6 vs 3.7

Kaseya has more options than Ninjaone: 129 vs 98

Ninjaone: Pros & Cons

Unified IT Operations: NinjaOne provides a unified solution for all IT operations, including network management, endpoint management, patch management, and remote control
Enhanced Efficiency: With automation and scripting, NinjaOne greatly enhances the efficiency of IT operations, reducing the time and effort required for routine tasks
Robust Reporting: NinjaOne offers comprehensive reporting capabilities, providing detailed insights into the performance and health of your IT infrastructure.
High Pricing: NinjaOne can be quite expensive, especially for small businesses or startups with a tight budget
Complexity: The software has a steep learning curve and can be complex to use, particularly for beginners or non-technical users
Limited Customization: NinjaOne offers limited customization options, which might not cater to the specific needs of every business.

Best features

  • - Unified IT Operations Management

  • - Remote Monitoring and Management

  • - Network Performance Monitoring

  • - Robust Security Features

  • - Cloud-Based Nature

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datto siris logo

Description

Datto SIRIS is a comprehensive data protection solution that provides secure, reliable, and customizable backup and disaster recovery for businesses. It offers instant recovery, ransomware protection, and hybrid cloud technology. It supports physical, virtual and cloud infrastructures, ensuring business continuity in case of data loss or system failure. Its user-friendly interface allows easy management of backups and recoveries.

Datto siris compared to Kaseya

Datto siris has better positive reviews compared to Kaseya: 89 vs 77

Datto siris is better at customer service than Kaseya: 4.5 vs 3.6

Datto siris is easy to use compared to Kaseya: 4.5 vs 3.6

Datto siris pricing plans are more competitive than Kaseya: 4.2 vs 3.7

Kaseya is more versatile than Datto siris: 129 vs 41

Datto siris: Pros & Cons

Comprehensive Protection: Datto Siris offers all-in-one backup, recovery, and business continuity solution protecting physical, virtual, and cloud infrastructure
Instant Virtualization: In the event of a failure, Datto Siris allows businesses to instantly virtualize protected servers, reducing downtime and ensuring business continuity
Ransomware Detection: The software has built-in ransomware detection, enabling businesses to quickly identify threats and avoid significant data loss.
High cost: Datto SIRIS is relatively expensive, which may be prohibitive for smaller businesses or those with a tight budget
Complex interface: The user interface of Datto SIRIS can be complex and not intuitive, especially for users who are not tech-savvy
Limited customer support: Some users have reported that Datto's customer service is not always responsive or helpful in resolving issues.

Best features

  • - Comprehensive Data Protection

  • - Integrated Platform

  • - Image-Based Backup Technology

  • - Ransomware Detection and Instant Virtualization

  • - User-Friendly Interface and Scalability

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teamviewer meeting logo

Description

TeamViewer Meeting is a communication software that enables online meetings, video conferencing, and remote support. It offers features such as screen sharing, recording, and chat functionality. Its secure, user-friendly platform is perfect for collaboration with colleagues or clients from anywhere in the world. It's compatible with multiple devices and operating systems.

Teamviewer meeting compared to Kaseya

Teamviewer meeting has more positive reviews than Kaseya: 89 vs 77

Teamviewer meeting is better at support than Kaseya: 4.5 vs 3.6

Teamviewer meeting is easier to use than Kaseya: 4.5 vs 3.6

Teamviewer meeting is more suitable for small businesses thanks to its good value for money than Kaseya: 4.5 vs 3.7

Kaseya has more functions than Teamviewer meeting: 129 vs 31

Teamviewer meeting: Pros & Cons

Ease of Use: TeamViewer Meeting has a user-friendly interface that makes it easy for users to navigate and operate
High Quality Video and Audio: The software provides high definition video and clear audio which enhances the communication experience
Cross-Platform Compatibility: TeamViewer Meeting can be used on various platforms including Windows, Mac, Linux, Android, and iOS, making it accessible to a wide range of users.
Limited Free Version: The free version of TeamViewer Meeting has limited features, and to access all the features, you need to purchase the premium version
Performance Issues: Some users have reported performance issues such as lagging or freezing during meetings, which can disrupt communication
Complicated Interface: The user interface of TeamViewer Meeting can be complicated for new users, making it difficult to navigate and use the software effectively.

Best features

  • - Remote Conferencing Capability

  • - Screen Sharing and Recording

  • - Whiteboard and Instant Chat

  • - High-Quality Audio and Video Transmission

  • - Robust Security Measures

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