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7 Best Alternatives to Ntranet in May 2024

Alternatives & Competitors to Ntranet

  1. 1. Asana
  2. 2. Freshservice
  3. 3. Zoho Assist
  4. 4. Spiceworks
  5. 5. Jira service management
  6. 6. ServiceNow
  7. 7. Manageengine servicedesk plus
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Here are competitors or alternatives to Ntranet and other similar IT Management software. You need to consider some important factors when choosing a tool like Ntranet for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Ntranet that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Ntranet. Discover sofware like Asana, Freshservice, Zoho Assist or Spiceworks.

List of Alternatives to Ntranet

From IT Management tools, we have selected the best alternatives to Ntranet based on reviews for each solution and similarities with Ntranet. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo asana

1. Asana
5.0 (6 reviews)
1 deal available

Collaboration IT Management Task Management

Description

Asana's platform supports you across work management and project planning. The platform allows you to have more visibility in how your daily work is connected to the company's bigger picture, and how to better organize yourself, communicate more efficiently, manage tasks and deadlines in order to finalize your products, services or deliverables on time; less work about work, and more focus time on what matters most.

Asana compared to Ntranet

Ntranet has more positive reviews than Asana: 97 vs 91

Ntranet is better at support than Asana: 5.0 vs 4.5

Ntranet is better at value for money than Asana: 4.6 vs 4.4

Asana is better at number of features than Ntranet: 212 vs 102

Asana: Pros & Cons

Numerous integrations: It is possible to connect many software to the platform
Free plan: The platform offers a free plan, ideal for teams with a limited budget
Dashboard: Asana’s dashboard is user-friendly and allows you to efficiently track different aspects of a project
Limited exports: It is impossible to export data in PDF or Excel format
Progression curve: The numerous functionalities require time to adapt to fully use the platform

Best features

  • - Customize your processes

  • - Visualize project timelines

  • - Get detailed reports

  • - Connect your favorite applications

  • - Facilitate cross-functional collaboration

  • - Automate repetitive tasks

  • - Organize your work in an optimal way

  • - Manage project portfolios

Asana pricing

Enterprise

Contact sales

Enterprise+

Contact sales

Personal

Free

Starter

$11 / user / month

Advanced

$26 / user / month
6 months free on the Advanced plan (Save $2,400)
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logo freshservice

2. Freshservice
4.0 (6 reviews)
1 deal available

IT Management Employee Engagement

Description

Freshservice's no-code, intuitive and intelligent solution, helps companies of all sizes be more efficient, effective and achieve a better ROI.

Freshservice compared to Ntranet

Ntranet has more positive reviews than Freshservice: 97 vs 94

Ntranet is better at support than Freshservice: 5.0 vs 4.5

Ntranet pricing plans are more competitive than Freshservice: 4.6 vs 4.4

Freshservice has more options than Ntranet: 132 vs 102

Freshservice: Pros & Cons

Ease of use: Freshservice is as easy to learn as it is to deploy
Free plan: The platform offers a free plan for small teams
Billing system: You can bill the service directly via the platform
Additional fees: The platform charge fees for database records
Analysis reports: Reports are of poor quality
Software integrations: Many integrations are missing

Best features

  • - Service desk IT

  • - ITSM software

  • - IT project management

  • - Self-service portal

  • - SLA management

  • - Gamification

  • - IT Asset Management

  • - Advanced reporting & analysis

Freshservice pricing

Starter

$15 / user / month

Growth

$41 / user / month

Pro

$78 / user / month

Enterprise

$99 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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Zoho Assist Logo

3. Zoho Assist
4.8 (6 reviews)

Remote Desktop

Description

Zoho Assist brings the value of efficient and effective remote support and troubleshooting for businesses. With its user-friendly interface and powerful features, Zoho Assist allows businesses to provide remote assistance to their customers, employees, or clients, regardless of their location. It enables smooth collaboration, reduces downtime, increases productivity, and ultimately enhances customer satisfaction.

Zoho Assist compared to Ntranet

Ntranet is a better solution based on percentage of positive reviews than Zoho Assist: 97 vs 96

Ntranet is a better solution for customer support than Zoho Assist: 5.0 vs 4.5

Ntranet is more versatile than Zoho Assist: 102 vs 96

Zoho Assist: Pros & Cons

Easy remote access: Zoho Assist allows you to provide remote support to clients from anywhere
Cost-effective solution: Zoho Assist offers affordable plans to meet the needs of startups
Secure and reliable: Zoho Assist ensures encrypted connections and data protection for seamless remote assistance.
Limited customization: Zoho Assist lacks extensive customization options, limiting its ability to adapt to specific business needs
Interface complexity: The interface of Zoho Assist can be overwhelming for young entrepreneurs, requiring some time to learn and navigate
Integration challenges: Zoho Assist may face integration challenges with other software tools, potentially hindering workflow efficiency.

Best features

  • - Easy remote support

  • - Instant chat and file transfer

  • - Secure and encrypted sessions

  • - Custom branding and personalization

  • - Reporting and analytics

  • - Multi-device compatibility

  • - Session recording

  • - Unattended access

Zoho Assist pricing

Free

Remote Support - Standard

$10 / user / month

Unattended Access - Standard

$10 / month

Remote Support - Professional

$16 / user / month

Unattended Access - Professional

$16 / month

Remote Support - Enterprise

$26 / user / month
There is no deal for this product
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logo spiceworks

4. Spiceworks
4.5 (6 reviews)

IT Management

Description

Spiceworks provides a network and community for IT professionals and businesses to collaborate, share knowledge, and gain insights on technology and industry trends.

Spiceworks compared to Ntranet

Ntranet has more positive reviews than Spiceworks: 97 vs 89

Ntranet is better at support than Spiceworks: 5.0 vs 4.0

Ntranet is more versatile than Spiceworks: 102 vs 51

Spiceworks: Pros & Cons

Free IT management software: Spiceworks offers a suite of free IT management tools that can help you manage your IT infrastructure more efficiently
Active community and support: The software has a large and active community of IT professionals who actively participate in forums, discussions, and knowledge-sharing
Vendor-neutral platform: Spiceworks does not promote or favor specific IT vendors, allowing users to evaluate and choose the best solutions without bias
Advertisements and sponsored content: As a free platform, Spiceworks relies on advertising to support its operations which can be distracting for some users
Limited scalability for larger organizations: The software has limitations in terms of scalability for larger businesses with complex IT environments
Dependency on community support: Relying solely on community support for valuable assistance may not always guarantee immediate or comprehensive solutions for complex issues

Best features

  • - IT management made easy

  • - Community power

  • - App center

  • - Budget-saving solutions

  • - Self service portal

  • - Mobile access

  • - Patch management

  • - Issue auditing

  • - Security at your fingertips

There is no deal for this product
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Trainual Logo

5. Jira service management
3.5 (6 reviews)

IT Management

Description

Jira Service Management brings value by providing a comprehensive and efficient solution for managing and resolving customer service and support requests. It enables businesses to streamline their service desk operations, improve response times, and enhance customer satisfaction. With features like request tracking, automated workflows, self-service portals, and robust reporting capabilities, Jira Service Management empowers teams to deliver exceptional customer service while reducing costs and increasing productivity.

Jira service management compared to Ntranet

Ntranet has more positive reviews than Jira service management: 97 vs 91

Ntranet is better at support than Jira service management: 5.0 vs 4.3

Ntranet is easier to use than Jira service management: 4.5 vs 4.2

Ntranet is more suitable for small businesses thanks to its good value for money than Jira service management: 4.6 vs 4.3

Jira service management has more functions than Ntranet: 107 vs 102

Jira service management: Pros & Cons

Efficient project management: Jira Service Management allows you to smoothly manage and track all your projects
Scalability and customization: Jira Service Management can be easily scaled and customized to fit the unique needs of your business.
Seamless collaboration: Jira Service Management facilitates team coordination, enabling seamless collaboration and effective communication
Steep learning curve: It can take time and effort for inexperienced users to become proficient in using Jira Service Management effectively
Expensive pricing: The cost of Jira Service Management may be prohibitive for young entrepreneurs with tight budgets.
Limited customization options: Jira Service Management may not offer enough flexibility to tailor the software to specific business needs

Best features

  • - Power Ticket Management

  • - Flexible Customization

  • - Seamless Collaboration

  • - Insightful Analytics

  • - Time-Saving Automation

There is no deal for this product
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logo servicenow

6. ServiceNow
3.8 (6 reviews)

IT Management

Description

ServiceNow offers a comprehensive platform that serves as a single solution for your enterprise service management needs. Whether you're a large corporation or a growing business, ServiceNow has the tools to streamline and optimize your daily operations.

ServiceNow compared to Ntranet

Ntranet has better positive reviews compared to ServiceNow: 97 vs 93

Ntranet is better at customer service than ServiceNow: 5.0 vs 4.3

Ntranet is easy to use compared to ServiceNow: 4.5 vs 4.1

Ntranet pricing plans are more competitive than ServiceNow: 4.6 vs 4.2

Ntranet has more features than ServiceNow: 102 vs 66

ServiceNow: Pros & Cons

Comprehensive platform: ServiceNow offers an all-in-one platform with a wide range of IT service management and business process automation tools
Customization: The platform provides extensive customization options, allowing organizations to tailor workflows and applications to their specific needs
Automation and efficiency: ServiceNow's automation capabilities streamline processes, improve productivity, and reduce manual work, resulting in cost savings
Complexity: ServiceNow can be complex, particularly for smaller organizations, and may require dedicated resources for implementation and ongoing management
Cost: While it offers robust features, ServiceNow can be expensive, especially for smaller businesses, and may not be cost-effective for all organizations
Learning curve: The platform's rich feature set can lead to a steep learning curve for users and administrators, potentially slowing down adoption

Best features

  • - Incident management

  • - Asset management

  • - Automation and workflow

  • - Change management

  • - Self-service knowledge base

  • - Reporting and analytics

  • - Service catalog

  • - Multichannel support

There is no deal for this product
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manageengine servicedesk plus logo

7. Manageengine servicedesk plus
4.2 (6 reviews)

IT Management

Description

ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset and project management capabilities. It offers tools for incident, problem, change, and release management. It also includes features for contract management, purchase order management, and knowledge base creation. The software is designed to streamline IT service operations, improve productivity, and reduce downtime.

Manageengine servicedesk plus compared to Ntranet

Ntranet has more positive reviews than Manageengine servicedesk plus: 97 vs 87

Ntranet is better at support than Manageengine servicedesk plus: 5.0 vs 4.0

Ntranet is easier to use than Manageengine servicedesk plus: 4.5 vs 4.0

Ntranet is more suitable for small businesses thanks to its good value for money than Manageengine servicedesk plus: 4.6 vs 4.2

Ntranet has more options than Manageengine servicedesk plus: 102 vs 75

Manageengine servicedesk plus: Pros & Cons

Comprehensive ITSM Suite: ManageEngine ServiceDesk Plus offers a complete set of ITIL process modules, including incident management, problem management, change management, and CMDB
Streamlined Workflow Automation: The software allows users to automate ticket workflows, approvals, and SLAs, reducing manual efforts and increasing efficiency
Robust Reporting Capabilities: With its advanced analytics and customizable dashboards, ServiceDesk Plus provides insightful reports for better decision-making and IT service performance tracking.
Complex interface: The user interface of ManageEngine ServiceDesk Plus can be complex and difficult to navigate for some users, especially those who are not tech-savvy
Limited customization: While the software offers a range of features, there are limitations to how much these can be customized to suit individual business needs
Performance issues: Some users have reported occasional lags and slow performance, which can affect productivity and efficiency.

Best features

  • - Comprehensive IT Service Management

  • - Incident, Problem, and Change Management

  • - Robust Project Management

  • - Asset Management

  • - Customizable Reporting Capabilities

There is no deal for this product
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