General information about Simpro
SimPRO is a comprehensive software solution designed to streamline the workflow for businesses in the service and maintenance field. This cloud-based software offers a range of features including job management, scheduling, invoicing, project management, and inventory management.
It enables businesses to automate their processes, track assets and inventory, manage jobs and projects, and generate reports in real-time. SimPRO also integrates with various third-party applications for accounting, customer relationship management (CRM), and more. Its user-friendly interface allows easy navigation and access to all tools.
The software is customizable to suit the needs of different businesses such as contractors, electricians, plumbers, HVAC companies etc. SimPRO also offers mobile apps for on-the-go access to business operations. With SimPRO, businesses can increase productivity, reduce paperwork, and improve profitability.
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See alternatives to Simpro like ProntoForms or Jotform.What is Simpro used for?
SimPRO is an essential tool for small service and maintenance businesses. It allows for the automation of processes, tracking of inventory, and task management, thereby freeing up time to focus on customer service. For example, an electrician could use SimPRO to schedule tasks, track part usage, and bill clients, all from a single platform. Moreover, with its user-friendly interface and mobile apps, SimPRO is easy to use, even on the go. Finally, its integration with other apps makes accounting and customer relationship management easier.Simpro features
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Cloud-Based Software
SimPRO is a cloud-based software, enabling businesses to automate their processes and track assets and inventory from anywhere at any time -
Comprehensive Job Management
SimPRO provides a comprehensive job management feature that allows businesses to streamline their workflow, manage jobs and projects, and generate real-time reports -
Integration Capabilities
SimPRO integrates with various third-party applications for accounting, customer relationship management (CRM), enhancing its functionality and making it a versatile tool for businesses -
Customizable Interface
The software is customizable to suit the needs of different businesses such as contractors, electricians, plumbers, HVAC companies etc., making it adaptable to various industry requirements
16 Simpro Reviews
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Pamela N
Right from the Start!
As one of the first Canadian users of simPRO, before they established their US presence, I found them to be incredibly accommodating. Despite the time difference, they went above and beyond to ensure our implementation went smoothly, even coming in to work early to catch us at the end of our day. Once we went live, they were very responsive to our change requests. simPRO Enterprise is functional and constantly improving. It's quick to load and easy to navigate. The level of customer service and attention to user requests during our setup and subsequent upgrades was impressive. There is a learning curve, but with a competent implementation team, it's manageable. We switched to simPRO because of its online and remote usability, which was a significant advantage for our company. QuickBooks Online just wasn't there yet. In response to my review, simPRO thanked me and reminded me to reach out to their Customer Support team or visit their Help Guide if I ever need additional help.
July 20, 2024
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Sable M
Boosting Profitability: The Job Costing Feature's Impact on Plumbing Business
As a plumber, the job costing feature has been particularly beneficial. It allows me to accurately estimate costs and ensure profitability for each job
July 16, 2024
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Kyle J
Excellent SMB Solution with Simpro
I find Simpro to be quite good. The support improved when it transitioned from Australia to local US support. However, things have regressed since the representative left, and the support isn't the same. I believe this is largely due to the representative's extensive experience with implementations. The software is easy to use, functional, and easy to scale up and down. However, I dislike that I can't remove the ability for security groups to download whatever is on the screen, which poses a significant data security issue. I should be able to limit employees' ability to download a CSV file from any screen, which could potentially expose my pipeline, customer list, etc. to anyone. This lack of control makes the product almost unusable due to our own customers' security requirements. I chose Simpro because the fire testing portion of the product seemed to be the best we looked at. We switched from Dice Matrix's integrated service platform because it didn't offer full end-to-end functionality for our security/fire.
July 9, 2024
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Danielle E
Improved Customer Service with simPRO's Management Feature
The customer management feature of simPRO has greatly improved my ability to provide high-quality service. It allows me to keep track of customer preferences and history, enabling me to offer personalized solutions
July 2, 2024
Simpro: Pros & Cons
Pros
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Efficiency Improvement: SimPRO improves the efficiency of business operations by automating tasks and streamlining processes
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Real-Time Reporting: SimPRO provides real-time reporting and insights which help in making informed business decisions
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Cloud-Based Access: Being a cloud-based software, SimPRO allows for easy access to data and operations from anywhere at any time.
Cons
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High cost: SimPRO is a relatively expensive software, which might not be affordable for small businesses
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Learning curve: The software is complex and requires time to learn and understand all its functionalities
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Limited customization: SimPRO doesn't offer much room for customization, which might not suit businesses with unique needs.
Why is Simpro better than other Field Service Management software?
Simpro is more versatile than ProntoForms: 229 vs 147
Simpro has more options than Typeform: 229 vs 97
Simpro is more versatile than Motive (ex. KeepTruckin): 229 vs 53
Simpro has more options than Zenmaid: 229 vs 16
Simpro is a better solution for customer support than Ls central: 4.0 vs 3.6
Simpro is more versatile than Ls central: 229 vs 90
Simpro has more features than Clearpathgps: 229 vs 58
Simpro has more options than Crosshero: 229 vs 110
