Pros from reviewers
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Effective job cost management: SimPRO excels in tracking job costs, a vital feature for many businesses, allowing for effective management of material and labor costs
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Streamlined business operations: SimPRO has been praised for its ability to streamline business operations, making it easier to manage and propel businesses forward
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User-friendly interface: The system is easy to navigate and user-friendly, making it accessible for all users regardless of their technical skills
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Robust integration capabilities: SimPRO's open API allows for seamless integration with other software like Xero, Ground Plan, and Allsaved Mobile, enhancing its functionality and versatility
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Responsive customer service: SimPRO has a responsive customer service team that values customer feedback and is always available to assist users.
Cons from reviewers
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Scheduling feature needs enhancement: Despite the overall positive feedback, users have noted that the scheduling feature could use some improvements to better streamline business operations.
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Costly post-rollout training: Some users have found the training provided by SimPro after the initial rollout to be expensive, which could be a deterrent for smaller businesses or those with tight budgets.
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Inadequate customer support: Some users have reported disappointing experiences with SimPro's customer support, including difficulty scheduling meetings and feeling that their needs and concerns are not being adequately addressed.
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User interface could be improved: While SimPro offers a range of useful features, some users have suggested that the user interface could be more intuitive to make accessing information easier and more efficient.
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Data security concerns: Some users have expressed concerns about data security, particularly the inability to restrict security groups from downloading information, which could potentially expose sensitive business data.
Main features
Starting Price
Free Plan
Comprehensive Job Management
Cloud-Based Software
Integration Capabilities
Customizable Interface
Starting Price
N/A
Free Plan
No
Comprehensive Job Management
Cloud-Based Software
Integration Capabilities
Customizable Interface
What is Simpro?
How Simpro compare to similar software?
Product
Simpro
4.5
Simpro reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Simpro best for according to our reviewers?
Business Owners: Those who are looking to streamline their business operations and propel their business forward
Field Service Contractors: Users who need to manage material and labor costs effectively, track job costs, and create professional quotes quickly
Inventory Managers: Those who require robust inventory management features, including tracking of job purchases, labor entries, customer invoices, and payment statuses
Security Companies: Businesses that need to manage their security/fire testing and meet their customers' security requirements
Remote Teams: Companies that benefit from online and remote usability, allowing them to manage their operations from anywhere.
Simpro reviews
4.5
Simpro rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.2
Likelihood to recommend
4.0
Features
6 Simpro reviews
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Megan Davis
Outstanding, business growth with no extra admin costs thanks to simPRO
I have experienced numerous benefits from using simPRO. It has greatly streamlined my business and propelled it forward. I strongly recommend simPRO, particularly as it continues to develop more features, making it even more robust. The system is user-friendly and easy to navigate. They have a top-notch support team that is always available. The open API has enabled me to integrate the system with other software like Xero, Ground Plan, and especially Allsaved Mobile. However, the scheduling feature could use some enhancements. I appreciate the vendor's responsiveness and their suggestion to post my improvement ideas on their Ideas Portal. I value their dedication to customer feedback.
May 13, 2024
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Lachlan
Streamlining Workflow with simPRO: A Project Manager's Perspective
As a project manager, I found simPRO to be an invaluable tool for streamlining my workflow
May 6, 2024
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Randy C
Exploring the Strengths and Challenges of SimPro: A Two-Year User Review
I've been using SimPro for nearly two years now and it's been an interesting journey. Initially, the team at SimPro gave me the impression that the software could do it all, and while it's not perfect, it certainly has its strengths. The reporting, for instance, is unique and while it can be complex, it offers a depth of detail that's hard to find elsewhere. Yes, there can be syncing delays with the BI Reporting, but when it works, it's a powerful tool. The software may not be directly compatible with every sales, marketing or customer service tool, but the integration through Zapier is a feature that allows for a wide range of connections. It's a bit of a learning curve, but once you get the hang of it, it's quite versatile. The system itself is comprehensive, with a search function that encourages precise queries and a scheduling system that, while intricate, offers a lot of flexibility. The layout and integration of forms, emails, and texts may not be to everyone's taste, but it's a system that rewards patience and exploration. The support team deserves a special mention. They've been there every step of the way, tirelessly addressing any issues that arise. It's clear they're dedicated to making SimPro the best it can be. If I were to rate SimPro, I'd give it a solid 4 stars, with an extra half star for the support staff who are clearly committed to their work.
April 27, 2024
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Keaton G
Excellent Tool!
My experience with Simpro has been positive. I've been actively using it for about 6 months, even though I've owned it for over a year. I'm still figuring out certain aspects of its setup and I wish the initial process was simpler. I value its bid creation feature, which allows me to pull a part from our catalog and assign a time to it without having to do the calculations myself. Some of my team members have found it challenging to use, but once they get the hang of it, it works well. It's just a bit different from what they're used to. I switched to Simpro for its job costing and inventory management features. I appreciate the vendor's responsiveness and their offer of support through the Simpro Helpdesk.
April 23, 2024
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Lauren Jones
Outstanding tool for operating our business!
I am extremely satisfied with Simpro software and intend to use it for the foreseeable future. The customer support is consistently accessible and cooperative. The software offers a wide range of features that can evolve with my business, providing a comprehensive solution and removing the need for complicated integrations. Although the setup was time-consuming and required numerous adjustments, this was anticipated due to the multitude of features we are using. Having a Simpro implementation specialist onsite during the process was incredibly beneficial, far superior to attempting it remotely as we have done with previous software. I selected Simpro due to its cost and pre-configured features. I transitioned to Simpro because my former software was sluggish and failed to monitor inventory. I value the feedback from the vendor and will certainly refer to the Simpro Help Guide if I require further assistance.
April 15, 2024
