Pros from reviewers

• Effective information storage and provision: UpKeep excels in storing and providing information, making data accessible to everyone once inputted. This proves useful over time, especially in tracking a machine's maintenance history and preventing repetition of the same job

• Detailed tracking of locations, parts, and assets: The software allows users to input and track locations, parts, and assets in great detail. This feature is particularly useful in managing and controlling the location and distribution of assets

• Preventative maintenance setup and quick information input: UpKeep's preventative maintenance setup, quick information input, and customization abilities put it a step above its competitors. It is most effective when used for its intended purpose, maintenance

• User-friendly and functional: UpKeep is user-friendly and functional, fulfilling all maintenance needs across a facility. It allows users to monitor work, share progress throughout the organization, and receive updates on their phones

• Cost-effective: UpKeep is cost-effective, offering a low cost and easy entry. It is particularly beneficial for small businesses looking for a user-friendly way to achieve their maintenance goals.

Cons from reviewers

• User interface could be improved: Some users have reported that the user interface could be more intuitive, particularly when moving parts around or locating assets. This could potentially slow down workflow and efficiency

• Difficulty updating PMs or creating a PO: Some users have reported that updating preventative maintenance schedules or creating purchase orders can be challenging. If you click off the screen to update a component, you may lose the entire thing you were working on

• Lacks advanced features: While UpKeep is excellent for basic maintenance management tasks, it lacks some advanced features that seasoned users might want. This could limit its usefulness for more complex operations

• High cost for small businesses: At $45 per user, the cost of UpKeep can be prohibitive for many small businesses. This could limit its accessibility for smaller operations

• Limited customization options: Some users have reported that the customization options in UpKeep's work order forms are lacking. This could limit the software's flexibility and adaptability to specific business needs.