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Motive (ex. KeepTruckin) reviews
4.2 (5 reviews)

Motive is a top-tier fleet management platform designed for trucking companies. It offers innovative solutions to enhance efficiency and ensure compliance. The software provides real-time tracking, route optimization, and maintenance scheduling, among other features. It also helps in managing regulatory requirements, reducing operational costs, and improving overall productivity. Motive's user-friendly interface and advanced technology make it a valuable tool for modern trucking businesses.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Motive (ex. KeepTruckin)?
  • 04How Motive (ex. KeepTruckin) compare to similar software?
  • 05Who is Motive (ex. KeepTruckin) best for according to our reviewers?
  • 06Motive (ex. KeepTruckin) reviews

Pros from reviewers

  • Self-installation: The ability to self-install all Motive equipment in-house removes the inconvenience of coordinating schedules, providing a more efficient and flexible setup process

  • Ease of use: Motive is considered to be the simplest and best ELD and GPS available, making it easy for users to navigate and operate

  • Compliance: Motive has successfully met users' needs to remain compliant with FMCSA and monitor their fleet, ensuring they adhere to regulations and avoid citations

  • Swift customer service: Users have appreciated the quick customer service solutions provided by Motive, particularly when they were traveling and needed immediate assistance

  • Advanced technology and reporting: Motive is praised for its advanced technology and solid reporting, including rear and front facing cameras, providing users with comprehensive and detailed insights into their fleet.

Cons from reviewers

  • Inflexible contracts: Some customers have complained about Motive's rigid contract terms, such as being unable to cancel services or remove unused features without incurring penalties

  • Poor customer service: Several users have reported a lack of responsiveness and support from Motive's customer service team, leading to frustration and dissatisfaction

  • High cost: A number of users have found Motive's pricing to be steep, especially compared to other similar services in the market

  • Technical glitches: There have been reports of occasional glitches and inaccuracies in the service, including issues with tracking and connectivity

  • Unreliable rewards program: Some users have expressed disappointment with Motive's rewards program, citing insufficient customer support in retrieving pending rewards.

Main features

Starting Price

N/A

Free Plan

No

Electronic Logging Device (ELD) compliance

Real-time vehicle tracking

Fleet management tools

Driver behavior monitoring

Fuel efficiency analysis

What is Motive (ex. KeepTruckin)?

Motive, similar to KeepTruckin, is a comprehensive fleet management platform designed to optimize operations of trucking and transportation companies. It offers solutions focusing on efficiency, safety, and compliance. Key features include an Electronic Logging Device (ELD) compliance solution that automates recording of driver hours, rest breaks, and driving time to ensure compliance with Department of Transportation (DOT) regulations. It also provides vehicle tracking and fleet management capabilities through real-time GPS tracking. Additional features include fuel management, maintenance tracking, and driver safety tools. Businesses can access SaaS deals for tools like Motive through Secret's marketplace.

Who is Motive (ex. KeepTruckin) best for according to our reviewers?

  • Truck Fleet Managers: These individuals value Motive for its ability to help them remain compliant with FMCSA regulations and monitor their fleet effectively

  • Independent Truckers: These users appreciate Motive's user-friendly interface and the ability to self-install all equipment, although some have reported issues with the pad that connects to the logbook

  • Small Business Owners: These users find Motive's range of load tracking tools useful, but have reported difficulties in copying information from the screen when using tracking links

  • Newcomers to Trucking: These users appreciate the support and assistance provided by Motive, especially for those who are new to the trucking industry and require additional help

  • Disgruntled Customers: This group consists of users who have had negative experiences with Motive, often related to customer service issues or dissatisfaction with contract terms.

    • Motive (ex. KeepTruckin) reviews

    4.2

    Motive (ex. KeepTruckin) rating

    4.5

    Ease of use

    4.5

    Customer service

    4.3

    Value for money

    4.3

    Likelihood to recommend

    4.4

    Features

    5 Motive (ex. KeepTruckin) reviews

    4.2 (5 reviews)

    • Isabella Jones

      Exceptional Customer Service at Motive

      The customer service at Motive is absolutely fantastic! I would wholeheartedly recommend Motive to everyone... Just take a look at all the rave reviews on their website. I'm personally thrilled with my experience!

      May 7, 2024

    • Samuel Jones

      Motive: Unbeatable Simplicity and Quality in ELD and GPS

      I consider Motive to be the simplest and best ELD and GPS available. Honestly, I can't find any downsides to it. I chose Motive as it's the best out there. I previously used KT, but I found Motive superior so I switched back. The vendor responded to my review, expressing gratitude for my positive feedback and encouraging me to share my experience. They also offered their assistance for any future questions.

      April 29, 2024

    • Douglas Jones

      Impressed with Motive's User-Friendly Interface

      I've been using Motive for a few months now and I'm thoroughly impressed with its user-friendly interface

      April 23, 2024

    • Lysandra D

      Five Years with Motive: A Journey of Independence and Evolution

      I've been a loyal user of Motive for about 5 years and it's been an interesting journey. Over the last 2 years, my account management on Motive's side has evolved numerous times, each bringing a fresh perspective. They are always eager to introduce me to new products and opportunities to extend my contract, showing their commitment to keeping me on board. Their unique approach to service is quite hands-off, giving me the freedom to navigate the software on my own. I've been in touch with them for the last 2 weeks to address a minor issue, and I appreciate their trust in my ability to resolve it independently. My currently assigned account manager has been giving me the space to figure things out, which I find empowering. I'm excited about my 3-year contract that I took out in 218, which will finally expire in January of 225. It's been a great ride so far and I'm looking forward to what the future holds with Motive. I can't wait to see how our relationship evolves over time.

      April 13, 2024

    • Willie Williams

      Great Value for Those Seeking

      I believe Motive is a great deal for those of us looking to work smarter, not harder.

      April 13, 2024

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