Pros from reviewers
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Cost-effective: PandaDoc offers a free tier for smaller companies to fulfill their e-signing needs, making it a more affordable option compared to its competitors
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User-friendly: PandaDoc is extremely user-friendly, allowing users to easily upload, duplicate, and send documents in no more than 3 minutes
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Excellent customer support: Despite some issues with the Customer Success Team, the general customer support at PandaDoc is rated highly for their efforts to assist
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Comprehensive online document management: PandaDoc provides a comprehensive solution for online document management needs, including secure data storage, digital signature capabilities, and template options
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Convenient and efficient: PandaDoc allows users to effortlessly incorporate upsells, handle contract renewals, and offers a consistent format for all outgoing paperwork, making the creation process simple and efficient.
Cons from reviewers
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Inability to resize images within a frame: Once an image is imported into PandaDoc, it cannot be resized within its frame. This can be inconvenient for users who need to adjust the size of their images after they've been imported
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Unresponsive Customer Success Team: Despite the excellent customer support, the Customer Success Team who handle more complex issues have been reported as unresponsive and unhelpful, which can be frustrating when dealing with more complicated problems
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Deletion of content without notice: PandaDoc has been reported to delete user content without any prior notice. This can cause significant disruption, especially if the content is crucial for the user's business operations
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Slow and glitchy reporting feature: Despite being easily readable and accessible, PandaDoc's reporting feature has been reported to be slow, often freezing, and regularly failing to deliver the results asked for
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Confidentiality issues: There have been concerns raised about the confidentiality of documents shared through PandaDoc, with instances of third parties receiving confidential documents without being granted access. This can be a serious issue for users who rely on PandaDoc for secure document sharing.
Main features
Starting Price
Free Plan
Streamline
Track
Create
Collaborate
Safe and secure
Starting Price
$35
/ user / month
Free Plan
No
Streamline
Track
Create
Collaborate
Safe and secure
What is PandaDoc?
How PandaDoc compare to similar software?
Product
PandaDoc
4.0
PandaDoc reviews
Price
$35
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
PandaDoc
vs
DocuSign
PandaDoc and DocuSign are both reputable players in the world of electronic signatures and document management, but they cater to different user needs and have distinct differences.
One of the primary distinctions between PandaDoc and DocuSign lies in their target audiences and the scope of their offerings. PandaDoc is tailored to businesses and professionals seeking a comprehensive document automation and e-signature solution. It excels in simplifying document workflows, from creation to signature collection, and provides extensive customization options. PandaDoc is particularly well-suited for organizations that prioritize efficiency and automation in their document processes.
On the other hand, DocuSign is a versatile platform designed to meet the document management needs of a wide range of industries and businesses, from small enterprises to large corporations. DocuSign's strength lies in its extensive digital transaction management capabilities, which include not only...
PandaDoc
Eliminate paperwork by digitizing your documents with e-signatures
DocuSign
The world's #1 eSignature solution
PandaDoc
vs
Proposify
When comparing Proposify and PandaDoc, it's essential to understand the differences between these two leading proposal management platforms to make an informed decision for your business needs.
Proposify offers a sleek and intuitive interface, designed to simplify the proposal creation process. With a focus on customizable templates, collaboration tools, and streamlined workflows, Proposify is well-suited for sales and marketing teams seeking to create professional proposals efficiently. Its user-friendly approach makes it particularly appealing for smaller teams and businesses looking for a straightforward solution.
On the other hand, PandaDoc provides a comprehensive suite of document automation tools, extending beyond proposal management to include features such as e-signatures, document analytics, and workflow automation. This broader scope makes PandaDoc suitable for businesses looking to streamline their entire document creation and management process. While PandaDoc may have a...
PandaDoc
Eliminate paperwork by digitizing your documents with e-signatures
Proposify
Seal the deal smarter, faster with Proposify.
Who is PandaDoc best for according to our reviewers?
Small Businesses: PandaDoc is a cost-effective solution for small businesses, especially those just starting out. It offers a free tier that fulfills e-signing needs without compromising on major software functionalities
Contract and Proposal Senders: PandaDoc is user-friendly and cost-effective for individuals or businesses regularly sending contracts and proposals. It offers identical features to its competitors but at a more affordable price
Remote Teams: PandaDoc's online storage feature allows teams working from different locations to work more effectively. It offers secure data storage and digital signature capabilities
Document Managers: PandaDoc is a comprehensive solution for online document management. It allows for easy customization of templates, assignment of signature roles, and input of custom variables. It also facilitates contract renewals and upsells
Confidentiality-Conscious Users: Despite some concerns, PandaDoc is generally used by individuals or businesses that prioritize confidentiality. It offers secure data storage and digital signature capabilities. However, users should be aware of potential issues and ensure they fully understand the platform's confidentiality settings.
PandaDoc reviews
4.0
PandaDoc rating
4.5
Ease of use
4.7
Customer service
4.3
Value for money
4.1
Likelihood to recommend
4.5
Features
4 PandaDoc reviews
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Debra G
Switching from RightSignature to PandaDoc: A Cost-Saving Move
Before the pandemic, I was spending around $600 per year on RightSignature to send approximately 4 documents per month via API to Podio. However, I reconsidered this expense during the pandemic and began exploring other options. I narrowed my choices down to SignNow and PandaDoc. When I discovered PandaDoc's free tier, I decided to make the switch and I haven't looked back. Although I lost the automation feature, the annual savings of $600 makes up for it. I simply upload the NDA and Agreements I use and duplicate them whenever I need to send a new one. The entire process takes no more than 3 minutes to set up, send, and sign. If you're a small business just starting out and in need of free e-Signing, PandaDoc is a clear winner. They offer a free tier for smaller companies to fulfill their e-signing needs. Their free tier doesn't lack any major components that would compromise the software's functionality. It works wonderfully at the incredible price of "zero".
April 29, 2024
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Timothy Smith
PandaDoc: A User-Friendly Interface for Project Managers
As a project manager, I find PandaDoc's interface to be incredibly user-friendly and intuitive
April 20, 2024
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Willie D
My ONLY issue with PandaDoc is
The only issue I have with PandaDoc is that I can't rearrange the Signature, Text, Radio, Date buttons, etc. I wish I could personalize my PandaDoc page when setting up a document.
April 13, 2024
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Joseph
Ignored Confidentiality Concerns with PandaDoc
I raised an issue regarding confidentiality, a key reason why I use Pandadoc, but it was ignored and not taken seriously. I was trying to understand how a third party, who was not granted access to the account, received a confidential document in cc. This happened even though the document was already fully signed and completed, and the third party was not included in the work order sequence I had set up. Instead of receiving full attention from Pandadoc, I only got one email with no explanation or resolution to the issue. I requested a log of events to trace the issue, but I received an email claiming multiple access to the account, which seems to dismiss my concern. This is a high concern for a service provider whose entire business premise is based on trust and confidentiality.
April 13, 2024