Here are competitors or alternatives to WhatsApp and other similar Customer Support software. You need to consider some important factors when choosing a tool like WhatsApp for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to WhatsApp that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of WhatsApp. Discover sofware like Slack, Zoom Meetings, LiveChat or The SaaSy People.
From Customer Support tools, we have selected the best alternatives to WhatsApp based on reviews for each solution and similarities with WhatsApp. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Easily collaborate and organize your team's work with Slack; share information and organize your projects.
Slack compared to WhatsApp
WhatsApp has better positive reviews compared to Slack: 96 vs 95
WhatsApp is easy to use compared to Slack: 5.0 vs 4.5
WhatsApp pricing plans are more competitive than Slack: 4.7 vs 4.6
Slack has more functions than WhatsApp: 78 vs 25
What's the difference between Slack and WhatsApp?
When it comes to team communication and collaboration tools, Slack and WhatsApp stand out as popular choices with distinct differences. Both apps serve as powerful means of communication, but they cater to varying needs and preferences.One of the primary distinctions between Slack and WhatsApp lies in their intended use cases. Slack is designed primarily for professional and team-oriented communication.
Slack: Pros & Cons
Best features
Slack pricing
Free
Enterprise Grid
Contact salesPro
$7 / user / monthBusiness+
$13 / user / monthPopular
Description
Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.
Zoom Meetings compared to WhatsApp
WhatsApp is easier to set up than Zoom Meetings: 5.0 vs 4.5
WhatsApp is more suitable for small businesses thanks to its good value for money than Zoom Meetings: 4.7 vs 4.5
Zoom Meetings has more options than WhatsApp: 84 vs 25
Zoom Meetings: Pros & Cons
Best features
Zoom Meetings pricing
Basic
FreePro
$16 / user / monthBusiness
$20 / user / monthDescription
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
LiveChat compared to WhatsApp
LiveChat is better at customer service than WhatsApp: 4.6 vs 4.5
WhatsApp is more user friendly than LiveChat: 5.0 vs 4.7
WhatsApp is better at value for money than LiveChat: 4.7 vs 4.5
LiveChat has more options than WhatsApp: 59 vs 25
LiveChat: Pros & Cons
Best features
LiveChat pricing
Enterprise
Contact salesStarter
$20 / user / monthTeam
$41 / user / monthBusiness
$59 / user / monthDescription
Is your support inbox overflowing? Leaving your customers waiting for responses and becoming frustrated? The SaaSy People can help!
The SaaSy People compared to WhatsApp
WhatsApp has more positive reviews than The SaaSy People: 96 vs 85
The SaaSy People is better at support than WhatsApp: 4.6 vs 4.5
WhatsApp is more user friendly than The SaaSy People: 5.0 vs 4.5
WhatsApp is better at value for money than The SaaSy People: 4.7 vs 4.4
The SaaSy People is better at number of features than WhatsApp: 52 vs 25
Best features
The SaaSy People pricing
Shared Agent
$1691 / monthDedicated Agent
$3262 / monthDescription
Google Meet is a reliable and user-friendly video conferencing tool that enables seamless communication and collaboration for individuals and businesses. With its high-quality audio and video features, screen sharing capabilities, and integration with other Google apps, Google Meet allows users to conduct virtual meetings, presentations, webinars, and remote team collaboration with ease.
Google Meet compared to WhatsApp
WhatsApp is a better solution based on percentage of positive reviews than Google Meet: 96 vs 90
WhatsApp is easier to set up than Google Meet: 5.0 vs 4.5
WhatsApp is more suitable for small businesses thanks to its good value for money than Google Meet: 4.7 vs 4.6
Google Meet has more features than WhatsApp: 31 vs 25
Google Meet: Pros & Cons
Best features
Description
Microsoft Teams brings value by providing a collaborative platform for teams to communicate, collaborate, and stay organized. It integrates various tools and features such as chat, video calls, file sharing, task management, and third-party app integrations, all in one place. Teams allows users to work together in real-time, improving productivity and streamlining workflows. Additionally, it offers a secure and reliable infrastructure, making it suitable for businesses of all sizes.
Microsoft Teams compared to WhatsApp
WhatsApp has better positive reviews than Microsoft Teams: 96 vs 90
WhatsApp is better at customer support than Microsoft Teams: 4.5 vs 4.0
WhatsApp's user interface is more convenient than Microsoft Teams: 5.0 vs 4.5
WhatsApp pricing plans are more competitive than Microsoft Teams: 4.7 vs 4.4
Microsoft Teams is better at number of features than WhatsApp: 92 vs 25
Microsoft Teams: Pros & Cons
Best features
Description
Webex is a video conferencing software that offers remote collaboration, virtual meetings, and webinars for businesses and individuals. Its value lies in its ability to connect people from anywhere in the world, enabling effective communication and collaboration regardless of location or device.
Webex compared to WhatsApp
WhatsApp has better positive reviews compared to Webex: 96 vs 89
WhatsApp is better at customer service than Webex: 4.5 vs 4.0
WhatsApp is easier to use than Webex: 5.0 vs 4.5
WhatsApp is more suitable for small businesses thanks to its good value for money than Webex: 4.7 vs 4.2
Webex has more options than WhatsApp: 190 vs 25
Webex: Pros & Cons
Best features
Description
Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.
Google Voice compared to WhatsApp
WhatsApp is a better solution based on percentage of positive reviews than Google Voice: 96 vs 92
WhatsApp is a better solution for customer support than Google Voice: 4.5 vs 4.2
WhatsApp is easier to set up than Google Voice: 5.0 vs 4.6
WhatsApp has more functions than Google Voice: 25 vs 8
Google Voice: Pros & Cons
Best features
Description
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
RingCentral MVP compared to WhatsApp
WhatsApp has better positive reviews than RingCentral MVP: 96 vs 80
WhatsApp is better at customer support than RingCentral MVP: 4.5 vs 4.0
WhatsApp's user interface is more convenient than RingCentral MVP: 5.0 vs 4.0
WhatsApp pricing plans are more competitive than RingCentral MVP: 4.7 vs 4.0
RingCentral MVP has more options than WhatsApp: 79 vs 25
RingCentral MVP: Pros & Cons
Best features
Description
BotSplash is a digital communication platform that enables businesses to engage with customers through various channels like SMS, web chat, social media, and email. It provides real-time interaction, chat automation, and conversation analytics, enhancing customer service efficiency. Ideal for industries such as real estate, finance, and insurance.
Botsplash compared to WhatsApp
WhatsApp has better positive reviews compared to Botsplash: 96 vs 87
Botsplash is better at customer service than WhatsApp: 5.0 vs 4.5
WhatsApp is more user friendly than Botsplash: 5.0 vs 4.5
Botsplash is more versatile than WhatsApp: 93 vs 25
Botsplash: Pros & Cons
Best features
Description
Simpu’s online solution helps you reach your audience, increase your revenues and improve customer satisfaction. The tool centralizes all the necessary elements for a successful messaging by bringing together messaging, chatbot, SMS marketing and email marketing.
Simpu compared to WhatsApp
WhatsApp is a better solution based on percentage of positive reviews than Simpu: 96 vs 85
Simpu is a better solution for customer support than WhatsApp: 4.6 vs 4.5
WhatsApp is easier to set up than Simpu: 5.0 vs 4.5
WhatsApp is more suitable for small businesses thanks to its good value for money than Simpu: 4.7 vs 4.4
Simpu has more options than WhatsApp: 52 vs 25
Simpu: Pros & Cons
Best features
Simpu pricing
Business
Contact salesBasic
$50 / monthProfessional
$500 / monthDescription
Turn your visitors into customers with chatbots and real-time conversations
Sarbacane Chat compared to WhatsApp
WhatsApp has more positive reviews than Sarbacane Chat: 96 vs 86
Sarbacane Chat is better at support than WhatsApp: 4.8 vs 4.5
WhatsApp is easier to use than Sarbacane Chat: 5.0 vs 4.3
WhatsApp is more suitable for small businesses thanks to its good value for money than Sarbacane Chat: 4.7 vs 3.6
Sarbacane Chat has more features than WhatsApp: 51 vs 25
Best features