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6 Best Alternatives to Zonka feedback in May 2024

Alternatives & Competitors to Zonka feedback

  1. 1. Typeform
  2. 2. SurveySparrow
  3. 3. Birdeye
  4. 4. Surveymonkey enterprise
  5. 5. Zonka feedback
  6. 6. Getfeedback
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Here are competitors or alternatives to Zonka feedback and other similar Customer Support software. You need to consider some important factors when choosing a tool like Zonka feedback for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zonka feedback that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zonka feedback. Discover sofware like Typeform, SurveySparrow, Birdeye or Surveymonkey enterprise.

List of Alternatives to Zonka feedback

From Customer Support tools, we have selected the best alternatives to Zonka feedback based on reviews for each solution and similarities with Zonka feedback. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo typeform

1. Typeform
3.8 (5 reviews)
1 deal available

Survey Web Development

Description

Typeform transforms the experience of taking online forms and surveys. No more ugly old interfaces and plummeting response rates, thanks to Typeform efficiently collect the data you need.

Typeform compared to Zonka feedback

Zonka feedback has better positive reviews than Typeform: 98 vs 97

Zonka feedback pricing plans are more competitive than Typeform: 4.8 vs 4.5

Zonka feedback is better at number of features than Typeform: 98 vs 97

Typeform: Pros & Cons

Images & videos: Survey questions can include multimedia elements
Many integrations: This online survey platform offers a variety of software integrations
Customization: Logic Jumps make it easy to customize surveys and forms
Limited free version: The free online tool is very restrictive
Impossible to modify the HTML code: You do not have full control over the customization of the forms
Expensive pricing plans: The different plans of the Typeform tool are expensive

Best features

  • - Modern design

  • - Conditional logic

  • - Customizable templates

  • - Easy integration

  • - Interactive, no-code chatbot

  • - Multi-language support

  • - Real-time data and analytics

  • - Advanced reporting tools

Typeform pricing

Basic

$26 / month

Plus

$57 / month

Business

$93 / month

Popular

6 months free across all plans (Save $534)
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logo surveysparrow

2. SurveySparrow
4.0 (5 reviews)
1 deal available

Survey

Description

With the SurveySparrow platform, create engaging surveys and polls to collect user feedback to optimize every touchpoint in the customer journey. You can then deliver a seamless omnichannel experience to your customers.

SurveySparrow compared to Zonka feedback

Zonka feedback has more positive reviews than SurveySparrow: 98 vs 89

Zonka feedback is better at support than SurveySparrow: 4.8 vs 4.4

Zonka feedback is easy to use compared to SurveySparrow: 4.8 vs 4.4

Zonka feedback pricing plans are more competitive than SurveySparrow: 4.8 vs 4.3

Zonka feedback has more features than SurveySparrow: 98 vs 52

SurveySparrow: Pros & Cons

User-friendly interface: Easy to learn and enjoy
Data richness: Information can be accessed through custom views and filters
Pricing plans: Survey platform plans are inexpensive and allow for flexibility
Email marketing: The all-in-one tool does not have such features
SurveySparrow chat: The chat theme does not support multi-line responses
Customer support: Support is only available via chat. In addition, the response time to requests is relatively long.

Best features

  • - Integrate SurveySparrow into your workflow

  • - Automate feedback tracking

  • - Enjoy an all-in-one platform

  • - Deliver a superior customer experience

  • - Improve product quality

  • - Optimize employee engagement

  • - Tailor surveys to your needs

SurveySparrow pricing

Enterprise

Contact sales

Forever Free

Basic

$43 / month

Essentials

$75 / user / month

Business

$217 / month
25% off all plans (Save $1,497)
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Birdeye Logo

3. Birdeye
3.6 (5 reviews)

Customer Experience

Description

Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.

Birdeye compared to Zonka feedback

Zonka feedback has better positive reviews compared to Birdeye: 98 vs 95

Zonka feedback is better at customer service than Birdeye: 4.8 vs 4.5

Zonka feedback is easy to use compared to Birdeye: 4.8 vs 4.5

Zonka feedback pricing plans are more competitive than Birdeye: 4.8 vs 4.5

Birdeye is more versatile than Zonka feedback: 139 vs 98

Birdeye: Pros & Cons

Increase your online visibility: Birdeye helps you manage and monitor your online reputation across multiple platforms
Streamline business operations: Birdeye provides tools for centralized customer communication, appointment scheduling, and team collaboration.
Enhance customer satisfaction: With Birdeye, you can gather customer feedback, respond to reviews, and improve your overall customer experience
Cost: The pricing of Birdeye may not be suitable for some young entrepreneurs with limited budgets.
Limited integration options: Birdeye may not seamlessly integrate with all the platforms or tools you use
Steep learning curve: It might take some time and effort to fully grasp and utilize all of Birdeye's features

Best features

  • - Competitor analysis

  • - Social media management made easy

  • - All-in-one reputation management

  • - Automated review request

  • - Actionable customer insights

There is no deal for this product
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surveymonkey enterprise logo

4. Surveymonkey enterprise
4.0 (5 reviews)

Survey

Description

SurveyMonkey Enterprise is a comprehensive survey software solution designed for businesses of all sizes. It enables users to create, send and analyze surveys with advanced features like data analysis, benchmarking, and collaboration tools. It also provides security features to ensure data privacy and compliance with industry standards. Ideal for gathering customer feedback, market research, and employee engagement surveys.

Surveymonkey enterprise compared to Zonka feedback

Zonka feedback has better positive reviews compared to Surveymonkey enterprise: 98 vs 92

Zonka feedback is better at customer service than Surveymonkey enterprise: 4.8 vs 4.1

Zonka feedback is easy to use compared to Surveymonkey enterprise: 4.8 vs 4.5

Zonka feedback pricing plans are more competitive than Surveymonkey enterprise: 4.8 vs 4.1

Zonka feedback has more functions than Surveymonkey enterprise: 98 vs 64

Surveymonkey enterprise: Pros & Cons

Advanced survey features: SurveyMonkey Enterprise provides a wide range of advanced features such as skip logic, page randomization, and A/B testing that allow users to create more sophisticated and effective surveys
Comprehensive data analysis tools: The software offers powerful data analysis tools including cross-tabulation, text analysis, and trend tracking which can provide valuable insights from survey responses
High level of security: SurveyMonkey Enterprise is committed to ensuring data privacy and security with features like SSO, data encryption, and compliance with GDPR and other international data protection regulations.
Limited Customization: SurveyMonkey Enterprise does not offer a wide range of customization options, which can limit the ability to tailor surveys to specific needs
Pricing: The cost of the enterprise version can be prohibitive, especially for small businesses or individuals
Limited Integration: SurveyMonkey Enterprise does not integrate seamlessly with all third-party platforms, which can complicate data analysis and sharing.

Best features

  • - Advanced Data Analysis

  • - Customizable Surveys

  • - Collaboration Support

  • - Integration Capabilities

  • - Data Security

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zonka feedback logo

5. Zonka feedback
5.0 (5 reviews)

Customer Support

Description

Zonka Feedback is a multi-channel survey and feedback software that allows businesses to measure customer satisfaction and employee engagement. It provides real-time reporting and actionable insights, helping businesses improve their customer experience. Features include customizable surveys, instant alerts, in-depth analytics, and integrations with popular CRM systems. It's suitable for businesses of all sizes across various industries.

Zonka feedback: Pros & Cons

Real-time Feedback Analysis: Zonka Feedback allows businesses to analyze customer feedback in real-time, enabling them to quickly respond to customer needs and improve their services
Comprehensive Reporting: The software provides detailed reports and insights about customer satisfaction, loyalty, and experience, helping businesses make informed decisions
Multi-Channel Feedback Collection: Zonka Feedback supports various feedback channels including email, SMS, online, and on-site, making it easier for customers to provide their feedback.
Limited Customization: Zonka Feedback doesn't offer as much customization options as some of its competitors, which can limit the ability to tailor the software to specific business needs
Pricing: The cost for Zonka Feedback can be high for small businesses or startups, especially when compared to other feedback management tools
Learning Curve: It may take some time for users to learn how to use all of the features of Zonka Feedback effectively, which could potentially slow down the feedback collection process.

Best features

  • - Multi-channel Feedback Collection

  • - Real-time Reporting and Insights

  • - Customizable Surveys

  • - Integration Capabilities

  • - Customer Satisfaction Tracking

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getfeedback logo

6. Getfeedback
4.4 (5 reviews)

Survey

Description

GetFeedback is a user-friendly software designed for creating and distributing online surveys. It offers customizable templates, real-time analytics, and integration with other services like Salesforce. It is ideal for businesses seeking customer feedback, employee engagement data, or market research. Its mobile-first approach ensures accessibility and ease of use.

Getfeedback compared to Zonka feedback

Zonka feedback is a better solution for customer support than Getfeedback: 4.8 vs 4.5

Getfeedback is better at ease to use than Zonka feedback: 5.0 vs 4.8

Zonka feedback is better at value for money than Getfeedback: 4.8 vs 4.5

Zonka feedback has more options than Getfeedback: 98 vs 81

Getfeedback: Pros & Cons

Ease of use: GetFeedback is user-friendly, making it easy for anyone to create, distribute, and analyze surveys
Customization: The software allows users to customize their surveys to match their brand, improving customer engagement and experience
Integration: GetFeedback seamlessly integrates with popular CRM platforms like Salesforce, providing valuable customer insights directly where the data is needed.
Limited customization: While GetFeedback allows for some customization, it may not be enough for businesses with specific needs
Pricing: The cost of GetFeedback may be prohibitive for smaller businesses or startups
Limited integration options: GetFeedback may not integrate seamlessly with all CRM systems, which could limit its usefulness for some businesses.

Best features

  • - User-Friendly Interface

  • - Customizable Surveys

  • - Real-Time Analytics

  • - Multi-Language Support

  • - CRM Integration

There is no deal for this product
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