My top 3 CallHippo alternatives
By Edouard Rosenblum, Co-founder @Secret
I have explored several alternatives to CallHippo, a popular virtual phone system. Here are three that I find particularly noteworthy: RingCentral MVP, Aircall, and OpenPhone.
Aircall
Aircall is another great alternative to CallHippo. It's a cloud-based phone system designed for customer support and sales teams. Aircall integrates with various CRM and Helpdesk tools, which can help streamline workflows. For example, a customer service team can use Aircall to quickly access customer information during calls, improving efficiency and the overall customer experience.
Quo (ex. OpenPhone)
OpenPhone is a simple yet powerful virtual phone system that's perfect for small businesses and startups. It offers features like auto-attendant, voicemail transcription, and business hours setting. A startup could use OpenPhone to set up their business phone system quickly without needing any technical expertise or expensive hardware.
RingCentral MVP
RingCentral MVP is an all-in-one communication platform that goes beyond just a virtual phone system. It includes video conferencing, team messaging, and even faxing capabilities, all under one roof. This makes it a nice fit for businesses looking for a streamlined solution that covers multiple communication needs. For example, companies with remote teams can use RingCentral MVP to stay connected and collaborate smoothly.
If you're considering alternatives to CallHippo, RingCentral MVP stands out as a reliable and feature-rich option. Its versatility and ease of use make it especially appealing for businesses aiming to simplify their communication tools into one unified system.
List of Alternatives to CallHippo
Here are some of CallHippo's top competitors in the Call Centers category: Aircall, Quo (ex. OpenPhone), LiveChat or Freshcaller.
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Get deal for freeAircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.
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Interactive Voice Response (IVR)
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Click-to-Dial
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Call recording
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Voicemail transcription
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Power Dialer
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Live call monitoring
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CRM integration
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Analytics dashboard
Custom
Custom pricingEssentials
$40 per user per monthProfessional
$70 per user per month
Why is Aircall a good alternative to CallHippo?
I find CallHippo a great alternative to Aircall due to its robust features and cost-effectiveness. CallHippo offers an intuitive interface that simplifies the process of setting up and managing a virtual call center. It provides a wide range of functionalities including call recording, call transfer, voicemail, and analytics that help in streamlining business communication. Moreover, unlike Aircall, CallHippo supports integration with a wider range of third-party applications such as Zoho CRM, Pipedrive, and Zendesk for enhanced productivity.
Another significant advantage is its pricing. CallHippo's plans are quite affordable compared to Aircall, making it an excellent choice for startups and small businesses on a tight budget. In addition, it offers 24/7 customer support ensuring issues are resolved promptly. Therefore, considering the features offered and the price point, I believe CallHippo is a compelling alternative to Aircall.
What's the difference between Aircall and CallHippo?
See the full comparison between CallHippo & Aircall
All-in-one business phone system for teams
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Get deal for freeQuo is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.
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Text messaging and MMS
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Voicemail transcription
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Unlimited global calling
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Automated attendant
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Call recording
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AI Assistant Sona
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Shared phone numbers
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Integration capabilities
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$19 per user per monthBusiness
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OpenPhone AI
Love that OpenPhone AI now automatically recommends new contacts for me to create. Particularly useful when I receive a voicemail or record a call and OpenPhone pre-fills all that contact details like name and company.
May 24, 2024
Why is Quo (ex. OpenPhone) a good alternative to CallHippo?
I find CallHippo a great alternative to OpenPhone due to its extensive features and affordability. CallHippo offers a wide range of business phone system features including call forwarding, call recording, voicemail, and IVR (Interactive Voice Response). It also provides excellent customer support that is always ready to assist with any issue. Additionally, CallHippo offers seamless integration with popular CRM systems which makes it easier to manage customer interactions.
When it comes to pricing, CallHippo is very competitive. It offers a free version for small teams and startups, and its paid plans provide excellent value for money given the extensive features they include. Furthermore, CallHippo's user-friendly interface makes it easy to set up and use, reducing the time needed for training and implementation. Therefore, for businesses looking for a comprehensive yet affordable business phone system, CallHippo stands out as an excellent choice.
What are the differences between Quo (ex. OpenPhone) and CallHippo?
I have found several differences between CallHippo and OpenPhone. Firstly, CallHippo is more focused on providing services for larger businesses and enterprises, while OpenPhone primarily targets small businesses and startups. Secondly, CallHippo offers a wider range of features such as call transfer, call queuing, and conference calling. In contrast, OpenPhone has a simpler interface with fewer features but includes unlimited calls and texts within the US and Canada in its basic plan.
Another key difference lies in their pricing structure. CallHippo has a more complex pricing model with different tiers based on the number of features, whereas OpenPhone offers a flat rate per user. Lastly, in terms of customer support, CallHippo provides 24/7 live rep support while OpenPhone only offers online support during business hours.
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per month
Why is LiveChat a good alternative to CallHippo?
I believe CallHippo is a great alternative to LiveChat because it offers a wide range of features that enhance customer service and communication. Unlike LiveChat, CallHippo provides a virtual phone system, allowing businesses to make and receive calls from anywhere in the world. This is particularly beneficial for companies with remote teams or international clients.
CallHippo also offers call recording, call forwarding, and voicemail features, which are not available in LiveChat. These features can significantly improve the efficiency of communication and ensure that no important information is missed. Additionally, CallHippo has a user-friendly interface and provides excellent customer support, making it easy for businesses to implement and use.
Overall, CallHippo offers more comprehensive communication solutions than LiveChat, making it a better choice for businesses looking to improve their customer service and communication processes.
What are the differences between LiveChat and CallHippo?
I have found that CallHippo and LiveChat are two different types of communication tools used for business purposes. CallHippo is a virtual phone system designed for business telephony needs. It allows businesses to buy instant local support numbers from over 50 countries around the world. With this system, businesses can make and receive calls from any part of the world at any time.
On the other hand, LiveChat is a live chat software used by businesses to interact with their customers in real-time on their website. It's a quick and efficient way to provide immediate customer support and online sales assistance. It also offers features like visitor tracking, analytics, and integrations with other customer service platforms.
In essence, while CallHippo focuses on voice communication, LiveChat emphasizes text-based real-time communication.
A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.
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Interactive Voice Response (IVR) system
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Advanced call analytics
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Simplified number management
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Set up and management of call centers
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Call routing and queuing
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What's the difference between Freshcaller and CallHippo?
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SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.
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Get deal for freeCloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.
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Powerful Yet Simple to Use
Signing up was clearly explained. I simply clicked the “Sign up via this link” button, entered the provided code, and was ready to go. The extended 2-month trial was a significant advantage over the standard 14-day trial, giving me ample time to explore and understand the product. Overall, I’m very satisfied with CloudTalk—it’s a robust platform that’s much easier to use and integrate compared to its competitors.
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3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.
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Get deal for freeZoom Phone is a cloud-based PBX system that consolidates voice, video, and messaging into a single interface. Built on Zoom’s reliable architecture, it allows you to replace traditional desk phones with a flexible VoIP solution.
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Elevate to meeting
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Simplify your calls and enhance your customer experience.
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Get dealMyOperator is a cloud telephony and no-code enterprise communication platform designed for businesses, offering a range of features including automated IVR, AI-powered speech analytics, scalable conversations, and integration with CRM, WhatsApp, and SMS.
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Revolutionize your CRM with AI-powered telephony
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Get deal for freeKrispCall is an AI-powered cloud phone system built for teams that want calling, SMS, voicemail, and routing in one shared “unified callbox,” tightly connected to their CRM. It stands out with AI Copilot capabilities (like call transcription and summaries) and deep integration coverage (100+ CRMs), plus virtual numbers across 100+ countries for international presence. In this review, I’ll break down its real pros and cons, who it’s best for, and the most credible alternatives.
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Unified callbox
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CRM integration
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Call analytics
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AI call transcription and summary
Enterprise
Contact salesEssential
$15 / user / monthStandard
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RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.
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Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.
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Scalability
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Quicktalk is a comprehensive communication platform designed to streamline business interactions and enhance customer engagement.
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Zadarma is a cloud-based VoIP and business phone system that gives companies virtual phone numbers in 110+ countries, a free cloud PBX, SIP trunking, SMS, call tracking, AI speech analytics, and a built-in CRM, all without hardware or complex setup.
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