General information about Acefone
Acefone is a cloud-based communication software that provides businesses with a platform to manage their communication needs effectively. It offers a range of services including hosted PBX, freephone numbers, and contact center solutions.
The software allows businesses to make and receive calls from any device, ensuring seamless communication regardless of location. Acefone also provides features like call recording, call routing, IVR, and on-hold music.
It integrates with various CRM systems, enabling businesses to streamline their customer interactions and improve customer service. The software is highly scalable, making it suitable for both small businesses and large enterprises.
With its easy-to-use interface and robust functionality, Acefone aims to simplify business communication and enhance productivity.
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See alternatives to Acefone like CallHippo or Vonage.What is Acefone used for?
Acefone is a cloud communication tool that allows small businesses to effectively manage their communications. It offers services such as hosted PBX and toll-free numbers, facilitating connectivity. Businesses can make calls from any device, which is ideal for remote work or dispersed teams. Features like call recording and routing enhance call management. Integration with CRM systems helps optimize customer interactions. For example, a customer service department can use Acefone to manage incoming calls, record conversations for continuous improvement, and use IVR to direct customers to the right department.Acefone features
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Cloud-Based Communication
Acefone is a cloud-based communication software that allows businesses to manage their communication needs effectively from any location -
Hosted PBX and Freephone Numbers
It offers services such as hosted PBX and freephone numbers, enabling businesses to make and receive calls from any device -
Advanced Features
The software provides advanced features like call recording, call routing, IVR, and on-hold music -
CRM Integration
Acefone integrates with various CRM systems, allowing businesses to streamline their customer interactions and improve customer service -
Scalability
The software is highly scalable, making it suitable for both small businesses and large enterprises.
3 Acefone reviews
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Teresa
Acefone's Exceptional Customer Support
Acefone's customer support is top-notch. They are always available to assist and resolve any issues promptly
April 21, 2024
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Hyacinth
Flexible and Affordable Pricing Plans by Acefone
The pricing plans offered by Acefone are flexible and affordable, providing great value for money
April 15, 2024
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Joyce Brown
Experiencing Acefone's Exceptional Service
I want to express my gratitude to [SENSITIVE CONTENT] for their guidance and detailed explanation about the services and plans. The demo they provided was very clear, helping me understand how the system works. They were always available to assist me whenever I had any queries or issues. I appreciate their efforts in making this process smooth and hiccup-free. Acefone is a very user-friendly software that can be managed from various devices like browsers, mobiles, and laptops. So far, I haven't found any issues. I chose Acefone for its pricing and diverse services. I received a response from the vendor thanking me for choosing Acefone and appreciating my feedback. They assured me of their commitment to delivering memorable customer experiences and their belief in constant improvement. They also provided their contact details for any future queries or feedback.
April 14, 2024
Acefone: Pros & Cons
Pros
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Cost-Effective: Acefone is a cloud-based phone system which eliminates the need for expensive hardware or software, making it a cost-effective solution for businesses
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Scalability: This software allows businesses to easily scale up or down based on their needs, offering flexibility and efficiency
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Advanced Features: Acefone provides a range of advanced features such as call recording, call forwarding, voicemail to email, and more, enhancing communication capabilities within a business.
Cons
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Limited Integrations: Acefone does not support integration with a wide range of third-party applications, limiting its functionality in diverse business environments
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Pricing Transparency: The pricing structure and additional costs are not clearly defined on their website, which can lead to unexpected expenses
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Customer Support: Some users have reported issues with their customer service, including slow response times and lack of resolution.
Why is Acefone better than other Call Centers software?
Acefone is a better solution based on percentage of positive reviews than Google Voice: 97 vs 92
Acefone is a better solution for customer support than Google Voice: 5.0 vs 4.2
Acefone has better positive reviews than RingCentral MVP: 97 vs 80
Acefone is better at customer support than RingCentral MVP: 5.0 vs 4.0
Acefone has more positive reviews than Dialpad: 97 vs 87
Acefone is better at support than Dialpad: 5.0 vs 4.5
Acefone has more positive reviews than CallHippo: 97 vs 83
Acefone is better at support than CallHippo: 5.0 vs 4.5
