Pros from reviewers

• Excellent Customer Service: Acefone provides outstanding customer service, with quick responses to feedback and readiness to assist with any queries or issues

• Easy Integration: Acefone software is easy to integrate with existing systems, requiring as little as plugging it into the existing hub

• Hassle-free Setup: The entire setup process is hassle-free, with remote configuration completed by a technician within minutes

• User-friendly Interface: Acefone is efficient and user-friendly, allowing complete control and changes to be made from the dashboard

• Competitive Pricing: Acefone offers competitive pricing and diverse services, making it an appealing choice for businesses.

Cons from reviewers

• Frequent system crashes: One user reported that the Acefone system often crashes and fails to receive incoming calls, leading to significant disruptions in their business operations

• Poor customer support: Despite the system's frequent issues, the same user reported that Acefone's support team often ignores their problems and falsely claims that the issues have been resolved

• Difficulty understanding technical terms: A novice user found it challenging to comprehend the technical terms associated with Acefone's VOIP service, which made the initial setup process difficult

• Lack of CRM integration: One user expressed a desire for Acefone to integrate with their CRM software, GoHighLevel, suggesting that the lack of such integration is a disadvantage

• Costly to add more users: Although Acefone offers a wide range of options, one user noted that adding more users can be slightly expensive compared to other providers.