Pros from reviewers
-
Voicemail transcription feature: Google Voice provides a transcript feature that sends an email with a written transcript if anyone leaves a voice message, which can be helpful if the user can't listen to the message immediately
-
Cost-effective: Google Voice is free with a regular Gmail account, making it a cost-effective solution for businesses that need a secondary line but don't want to pay extra for another service
-
Convenient and user-friendly: The convenience of using Google Voice through an app or website is outstanding, and its user-friendly interface makes it simple to implement and deploy
-
Versatile: Google Voice can be used as a business line, allowing users to receive calls and texts at no extra cost. It can also be accessed on multiple platforms like Android, iOS, and PC
-
Spam call screening: Google Voice has a spam call screening feature that is extremely useful for businesses, allowing them to filter out unwanted calls.
Cons from reviewers
-
Inconsistent call quality: The quality of calls can fluctuate significantly depending on the quality of the cell/WiFi network being used, which can lead to dropped or unintelligible calls
-
Lack of advanced features: Google Voice lacks advanced features such as setting business or after-hours for different system behaviors, which can limit its functionality for some users
-
Difficulty understanding features: Some users find some of Google Voice's features a bit difficult to understand initially, which can lead to a learning curve
-
Problems with voicemail clarity: There can sometimes be problems with the clarity of voicemails, which can lead to confusion or miscommunication
-
Issues with number verification: Some users have reported issues with SMS verification when trying to obtain a Google Voice number, which can prevent them from being able to use the service.
Main features
Starting Price
Free Plan
International calling
Spam filtering
Text messaging
Call forwarding
Integrations
Starting Price
N/A
Free Plan
No
International calling
Spam filtering
Text messaging
Call forwarding
Integrations
What is Google Voice?
How Google Voice compare to similar software?
Product
Google Voice
4.8
Google Voice reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Google Voice
vs
Dialpad
Dialpad and Google Voice are both distinguished VoIP (Voice over Internet Protocol) solutions, designed to streamline communication for businesses of varying sizes. However, the core difference between the two lies in their target audience, feature set, and integration capabilities, which can significantly influence a business's choice based on its specific needs and existing tech stack.
Dialpad is renowned for its comprehensive and scalable communication solutions, catering to a broad range of business requirements from small startups to large enterprises. It offers a unified platform that encompasses voice calls, video conferencing, SMS, and team messaging, integrated into a single interface. This integration aims to enhance team collaboration and efficiency. A standout feature of Dialpad is its use of artificial intelligence (AI) to provide real-time call transcriptions, sentiment analysis, and voice analytics, which can be particularly beneficial for sales and customer support...
Google Voice
Communicate smarter: One number, multiple devices.
Dialpad
Startups are hard. Your phone system doesn't have to be.
Who is Google Voice best for according to our reviewers?
Small Businesses: Google Voice is a cost-effective solution for small businesses, providing a secondary line for communication without the need for a separate subscription or service
Remote Workers: For individuals working from home, Google Voice serves as a reliable business line, allowing them to receive calls and texts at no extra cost, while keeping their personal number private
Growing Companies: Google Voice scales well with company growth, offering a user-friendly interface and the convenience of accessing the service from various platforms including Android, iOS, and PC
Solopreneurs: For solo entrepreneurs, Google Voice is an invaluable tool, offering free service until the business grows to need a paid option, along with features like spam call screening and setting business hours
Users on a Budget: Google Voice is an affordable option for users on a budget, offering minimal setup and immediate use, despite lacking some advanced features.
Google Voice reviews
4.8
Google Voice rating
4.6
Ease of use
4.2
Customer service
4.7
Value for money
4.3
Likelihood to recommend
4.4
Features
5 Google Voice reviews
-
Margaret
Managing Business Communications with Google Voice
I've found Google Voice to be an invaluable tool for managing my business communications
May 5, 2024
-
Billy S
Efficient Voicemail and Call Forwarding Features
its voicemail transcription service is particularly impressive, allowing me to read messages when I'm unable to listen to them. The call forwarding feature has been a game-changer for me, enabling me to direct calls to my office, home, or mobile phone as needed
April 29, 2024
-
Mark G
User-Friendly Interface: Simplifying Tech for All
Lastly, the user interface is intuitive and easy to navigate, making it simple even for those who aren't tech-savvy.
April 20, 2024
-
Heather R
Superior Business Phone Solution with Google Voice
I've had a very positive experience with Google Voice. Occasionally, I experience dropped calls or silence before a call drops, but these usually turn out to be spam calls. When it's a genuine person trying to reach my business, I can always communicate with them or they leave a message. I use Google Voice as my business line since I work from home and only have a cell phone. Now, I have an office line to receive calls and texts at no extra cost. I appreciate the transcript feature, which sends me an email with a written transcript if anyone leaves a voice message. It doesn't always make sense, but it's helpful to see the email first if I can't listen to the message immediately. For my needs and how I use it as a business phone, I haven't encountered any problems or dislikes. I chose Google Voice because it's free, unlike most or all other options I considered, which come with a price.
April 15, 2024
-
Bishop
Exploring the Benefits of Google Voice: A Personal Review
Absolutely! Here's my take: I've been using Google Voice and I must say, it's quite an innovative piece of software! It's so convenient to have one number that can ring all my devices simultaneously. I love the fact that I can screen calls and get transcriptions of my voicemails - it's like having my own personal assistant! The international calling rates are also incredibly affordable. It's a fantastic tool for anyone who needs to stay connected, whether for personal or business purposes. I highly recommend giving Google Voice a try!
April 14, 2024
