My top 3 Dialpad alternatives
By Frédéric Laffont, Chief Technology Officer
I have explored several alternatives to Dialpad, and I would like to share my findings.
Zoom Meetings
Zoom Meetings is another great alternative. While it's best known for its video conferencing capabilities, it also offers robust phone systems. With Zoom Phone, users can make and receive calls, have voicemail, and use call recording features. This makes it a versatile tool not only for internal communication but also for customer service and sales calls.
Quo (ex. OpenPhone)
OpenPhone is a business phone for startups and small businesses. It's an app-based VoIP system that allows users to make calls from their business number on any device. It's an excellent option for businesses that need a simple, straightforward phone system without the bells and whistles of more complex systems. For instance, freelancers or small teams can use OpenPhone to separate their personal and business communications easily.
RingCentral MVP
RingCentral MVP is a cloud-based communication platform designed to streamline business interactions through voice calls, fax, texting, and intuitive call management. It also offers mobile apps and supports BYOD (Bring Your Own Device), making it a flexible option for teams on the go.
As an alternative to Dialpad, RingCentral MVP stands out because it provides much more than just a virtual phone service. In addition to reliable calling features, it includes robust team messaging, collaboration tools, video conferencing capabilities, and even advanced contact center solutions. This makes it ideal for businesses of any size looking for an all-in-one communication platform that simplifies workflows and enhances productivity.
RingCentral MVP is a strong choice if you're considering alternatives to Dialpad. Its comprehensive feature set, ease of use, and scalability make it suitable for growing companies or established enterprises aiming for seamless communication and collaboration.
List of Alternatives to Dialpad
Here are some of Dialpad's top competitors in the Call Centers category: Zoom Meetings, Quo (ex. OpenPhone), Aircall or Grasshopper.
Communication and collaboration platform
2.8/5
(2)
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$20 off per user on the annual Workplace Pro plan
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Get deal for freeZoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.
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Virtual meetings
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Virtual workspaces
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Online whiteboard
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Email and calendar
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Software integrations
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Conversational intelligence
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VoIP phone system
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Team chat
Basic
$0 (Freemium)Pro
$15 per user per monthBusiness
$21 per user per monthBusiness Plus
$26 per user per monthCarlos eduardo Peixoto
Wonderful
Best meeting app, I use it all the time, the translator with artificial intelligence helps me a lot, the integrations with other apps are also very valuable, I recommend zoom, it could just be cheaper, but it's worth it
September 7, 2026
Why is Zoom Meetings a good alternative to Dialpad?
I find Dialpad to be a great alternative to Zoom meetings due to its seamless integration with other tools and features. It integrates well with G-Suite, Office 365, and even LinkedIn, making it easier for me to schedule and manage meetings. Dialpad's AI capabilities are also noteworthy. The real-time transcription service is a game-changer as it provides accurate transcriptions of the meetings which can be referred back to later. Dialpad's Voice Intelligence (Vi) feature offers actionable insights from call transcripts, helping me improve communication and productivity. Furthermore, I appreciate that there are no time limits on the calls, unlike the 40-minute restriction on Zoom's free plan. The user interface is intuitive and easy to navigate, making it less complicated for first-time users.
What's the difference between Zoom Meetings and Dialpad?
See the full comparison between Dialpad & Zoom Meetings
All-in-one business phone system for teams
5.0/5
(1)
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Get deal for freeQuo is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.
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Text messaging and MMS
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Voicemail transcription
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Unlimited global calling
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Automated attendant
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Call recording
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AI Assistant Sona
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Shared phone numbers
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Integration capabilities
Starter
$19 per user per monthBusiness
$33 per user per monthScale
$47 per user per month* *
OpenPhone AI
Love that OpenPhone AI now automatically recommends new contacts for me to create. Particularly useful when I receive a voicemail or record a call and OpenPhone pre-fills all that contact details like name and company.
May 24, 2024
Why is Quo (ex. OpenPhone) a good alternative to Dialpad?
As a business owner, I find Dialpad to be an excellent alternative to OpenPhone. One of the primary reasons is its advanced AI technology, Voice Intelligence (Vi), which provides real-time transcription, sentiment analysis, and coaching during calls. This feature is particularly useful in improving communication and customer service. Dialpad also offers seamless integration with various business tools such as G Suite, Office 365, and Salesforce, which enhances productivity and collaboration within teams. Moreover, it allows for easy scalability, making it a great choice for both small businesses and large enterprises. Lastly, Dialpad's pricing plans are flexible and competitive compared to OpenPhone, providing more value for money. Therefore, for businesses seeking an innovative and cost-effective communication solution, Dialpad is a solid choice.
What's the difference between Quo (ex. OpenPhone) and Dialpad?
See the full comparison between Dialpad & Quo (ex. OpenPhone)
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Get deal for freeAircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.
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Interactive Voice Response (IVR)
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Click-to-Dial
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Call recording
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Voicemail transcription
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Power Dialer
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Live call monitoring
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CRM integration
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Analytics dashboard
Custom
Custom pricingEssentials
$40 per user per monthProfessional
$70 per user per month
Why is Aircall a good alternative to Dialpad?
I believe Dialpad is a great alternative to Aircall due to several reasons. Firstly, Dialpad offers a more intuitive and user-friendly interface, making it easier for teams to navigate and use. Secondly, it provides advanced features such as voice recognition and real-time transcription services, which can be extremely beneficial for businesses that rely heavily on phone communication. Thirdly, Dialpad also offers seamless integration with other popular business tools like G Suite and Office 365, enhancing productivity and efficiency. Lastly, Dialpad's pricing plans are flexible and scalable, making it a cost-effective solution for businesses of all sizes. Therefore, for its user-friendliness, advanced features, seamless integrations, and cost-effectiveness, I consider Dialpad a good alternative to Aircall.
What's the difference between Aircall and Dialpad?
See the full comparison between Dialpad & Aircall
Grasshopper is a virtual phone system designed specifically for entrepreneurs and small businesses. It allows users to manage their business communications effectively and efficiently, offering features such as custom greetings, extensions for departments and employees, voicemail-to-email, and call forwarding.
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Voicemail transcription
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PowerConnect
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Business texting
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Call forwarding magic
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Vanity numbers
Google Voice is a cloud-based phone service that gives you a dedicated number for calls, texts, and voicemail across desktop and mobile devices.
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Voicemail transcription
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Call forwarding and routing
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International calling
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Multi-device calling
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Spam call filtering
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SMS and MMS messaging
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Number porting
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Google Workspace integration
What's the difference between Google Voice and Dialpad?
See the full comparison between Dialpad & Google Voice
Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools.
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Customer support
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Cloud-based system
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Scalability
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Unified communications
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Mobile application
8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience.
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Seamless communication
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Cost savings superpower
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Time-saving automation
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Flexibility at your fingertips
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Business continuity
Smarter, simpler, and more efficient handling of your important business communications for you and your team
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Real-time analytics
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Call recording
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Tags
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Cross-Device
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Conversational IVR
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Multi-language support
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Smart search
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Integrations
Premium
$25 / user / monthPremium Plus
$35 / user / month
GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.
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Efficient decision-making
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Queue management
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Automated routing
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Employee directory
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Customizable to fit your needs
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Unified communications
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Seamless collaboration
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Work from anywhere
Handle phone conversations in a modern way
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Get deal for freeCloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.
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Customizable call flows
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Multiple communication channels
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Integrations
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Call recording
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Interactive voice response
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Real-time analytics
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Cloud-based phone system
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Team collaboration
Custom
Contact salesStarter
$25 / user / monthEssential
$30 / user / monthExpert
$50 / user / monthRoger King
Powerful Yet Simple to Use
Signing up was clearly explained. I simply clicked the “Sign up via this link” button, entered the provided code, and was ready to go. The extended 2-month trial was a significant advantage over the standard 14-day trial, giving me ample time to explore and understand the product. Overall, I’m very satisfied with CloudTalk—it’s a robust platform that’s much easier to use and integrate compared to its competitors.
October 29, 2025
3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.
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Flexible communication options
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Cost effective solution
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Top-notch security
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Easy integration
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Powerful collaboration tools
Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.
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Measure your customer interactions with analytics
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Get relevant software integrations
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Create the solutions you need
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Unify your business communications
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Centralize all your tools in one place
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Maximize sales with intelligent routing
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Turn conversations into sales
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Connect with customers through messaging
Mobile
$20 per line per monthPremium
$30 per line per monthAdvanced
$40 per line per month
16% off annual Pro+Global Select and Business Plus plans
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Get deal for freeZoom Phone is a cloud-based PBX system that consolidates voice, video, and messaging into a single interface. Built on Zoom’s reliable architecture, it allows you to replace traditional desk phones with a flexible VoIP solution.
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Elevate to meeting
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Auto-attendants and IVR
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Call recording and transcription
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Centralized management portal
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Voicemail with transcription
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Shared line groups
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Integrations with CRM platforms
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Seamless call handover
Simplify your calls and enhance your customer experience.
1 deal available
30% off for 1 year
Get dealMyOperator is a cloud telephony and no-code enterprise communication platform designed for businesses, offering a range of features including automated IVR, AI-powered speech analytics, scalable conversations, and integration with CRM, WhatsApp, and SMS.
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Real-time analytics and reporting
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Mobile app accessibility
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Multi-level IVR
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CRM integration
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Automated IVR system
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Call tracking and recording
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Cloud-based setup
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WhatsApp and SMS integration
Local number
$10 / monthTollfree number
$10 / monthDesk plan
$45 / monthPrime plan
$200 / month
Revolutionize your CRM with AI-powered telephony
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20% off monthly or annual plans
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Get deal for freeKrispCall is an AI-powered cloud phone system built for teams that want calling, SMS, voicemail, and routing in one shared “unified callbox,” tightly connected to their CRM. It stands out with AI Copilot capabilities (like call transcription and summaries) and deep integration coverage (100+ CRMs), plus virtual numbers across 100+ countries for international presence. In this review, I’ll break down its real pros and cons, who it’s best for, and the most credible alternatives.
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Unified callbox
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Phone tree IVR
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Virtual phone numbers
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CRM integration
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Live call monitoring
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Call analytics
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AI auto-suggestion for messaging
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AI call transcription and summary
Enterprise
Contact salesEssential
$15 / user / monthStandard
$40 / user / month
30% off all monthly plans for 1 year
Get deal for freeTalkroute is a comprehensive virtual phone system designed for businesses, offering voice calls, text messagings, and video meetings through easy-to-use desktop, web, and mobile apps.
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Make and receive calls from any device
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Integrated business text messaging
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Video meetings with up to 100 participants
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Customizable call routing and auto-attendant
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Voicemail management and transcription
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Live call transfer and call stacking
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Detailed reporting and analytics
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Cross-platform compatibility and easy setup
Distrobird is an all-in-one platform designed to optimize sales and customer support processes. It offers a comprehensive suite of tools, including multi-channel campaigns, SMS messaging, a cloud-based phone system, web chat, shared inboxes, and form tracking.
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Form tracking
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Web chat
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Cloud-based phone system
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Built-in dialer
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Unified inbox
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Shared inboxes
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Multi-channel campaigns
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SMS messaging
Sequences - Free
Inbox - Free
Inbox - Startup
$8 / user / monthVoice - Solo
$15 / user / monthVoice - Startup
$25 / user / monthSequences - Startup
$25 / user / monthVoice - Growth
$50 / user / monthSequences - Growth
$50 / user / monthVoice - Enterprise
$75 / user / monthSequences - Enterprise
$75 / user / month
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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Ring groups
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Mobile access
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VoIP connection
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Call tracking metrics
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Flexible integrations
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Reliability and security
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Communication hub
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Advanced analytics
TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.
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AI-Driven Communication
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Task Handling
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Seamless Integration
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Customizability
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Customer Insights
Cresta provides a unified platform leveraging both human and AI agents to transform contact centers. It focuses on enhancing customer experiences, boosting revenue, and cutting costs.
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AI agent
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Behavioral guidance
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Knowledge assist
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AI summaries
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Flow builder
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Coach
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Quality management
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Chat automation
Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.
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Scalability
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Cloud-Based Communication
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Hosted PBX and Freephone Numbers
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Advanced Features
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CRM Integration
Phonely is an AI-powered platform that helps businesses streamline their customer interactions through voice and SMS automation.
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Customizable workflows
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AI-powered voice automation
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SMS campaign management
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Real-time analytics
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Multi-language support
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CRM integration
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Call scheduling and reminders
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Scalable communication
Zadarma is a cloud-based VoIP and business phone system that gives companies virtual phone numbers in 110+ countries, a free cloud PBX, SIP trunking, SMS, call tracking, AI speech analytics, and a built-in CRM, all without hardware or complex setup.
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Cloud PBX
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Virtual phone numbers
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Per-second billing and unlimited plans
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Teamsale CRM integration
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AI voice agent
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AI speech analytics
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SIP trunking
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Wide range of integrations
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