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11 Best Alternatives to Google Voice in May 2024

Alternatives & Competitors to Google Voice

  1. 1. Zoom Meetings
  2. 2. OpenPhone
  3. 3. Vonage
  4. 4. The SaaSy People
  5. 5. WhatsApp
  6. 6. RingCentral MVP
  7. 7. Dialpad
  8. 8. Grasshopper
  9. 9. Nextiva
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Here are competitors or alternatives to Google Voice and other similar Call Centers software. You need to consider some important factors when choosing a tool like Google Voice for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Google Voice that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Google Voice. Discover sofware like Zoom Meetings, OpenPhone, Vonage or The SaaSy People.

List of Alternatives to Google Voice

From Call Centers tools, we have selected the best alternatives to Google Voice based on reviews for each solution and similarities with Google Voice. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo zoom meetings

1. Zoom Meetings
3.8 (5 reviews)
1 deal available

Video Conferencing

Description

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

Zoom Meetings compared to Google Voice

Zoom Meetings is a better solution based on percentage of positive reviews than Google Voice: 96 vs 92

Zoom Meetings is a better solution for customer support than Google Voice: 4.5 vs 4.2

Google Voice is easier to set up than Zoom Meetings: 4.6 vs 4.5

Google Voice is more suitable for small businesses thanks to its good value for money than Zoom Meetings: 4.7 vs 4.5

Zoom Meetings has more options than Google Voice: 84 vs 8

Zoom Meetings: Pros & Cons

Easy to use: The platform is easy to use for all users
Number of participants : The Zoom solution can accommodate up to 1,000 people.
Affordable pricing plans: The rates offered are accessible to all, even small businesses.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Customer support: Customer support can take a long time to respond to requests.

Best features

  • - Virtual meetings

  • - Team chat

  • - Email and calendar

  • - Virtual workspaces

  • - VoIP phone system

  • - Online whiteboard

  • - Conversational intelligence

  • - Software integrations

Zoom Meetings pricing

Basic

Free

Pro

$16 / user / month

Business

$20 / user / month
20% off the annual One Pro plan (Save $252)
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OpenPhone Logo

2. OpenPhone
3.0 (5 reviews)
1 deal available

Call Centers

Description

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

OpenPhone compared to Google Voice

Google Voice has better positive reviews than OpenPhone: 92 vs 82

OpenPhone is better at customer support than Google Voice: 4.3 vs 4.2

Google Voice is easier to set up than OpenPhone: 4.6 vs 4.4

Google Voice is more suitable for small businesses thanks to its good value for money than OpenPhone: 4.7 vs 4.3

OpenPhone is better at number of features than Google Voice: 12 vs 8

OpenPhone: Pros & Cons

Global accessibility: OpenPhone offers unlimited calling and messaging capabilities worldwide
Enhanced collaboration: Multiple users can manage calls and texts from a single phone number
Robust integration: The platform seamlessly integrates with various CRM systems and productivity tools
Limited advanced features: While robust for basic use, OpenPhone may lack some advanced features needed by larger enterprises
Dependence on internet quality: Being an internet-based service, call quality is highly dependent on your internet connection
Learning curve: New users may require time to familiarize themselves with the platform’s features and interface

Best features

  • - Text messaging and MMS

  • - Call recording

  • - Voicemail transcription

  • - Analytics and reporting

  • - Unlimited global calling

  • - Shared phone numbers

  • - Integration capabilities

  • - Automated attendant

OpenPhone pricing

Enterprise

Contact sales

Starter

$19 / user / month

Business

$33 / user / month
20% off your first 12 months (Save $792)
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logo vonage

3. Vonage
4.0 (5 reviews)
1 deal available

Call Centers Customer Support

Description

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to Google Voice

Google Voice has better positive reviews than Vonage: 92 vs 75

Google Voice is better at customer support than Vonage: 4.2 vs 3.7

Google Voice is easier to set up than Vonage: 4.6 vs 4.1

Google Voice is more suitable for small businesses thanks to its good value for money than Vonage: 4.7 vs 3.8

Vonage has more features than Google Voice: 52 vs 8

Vonage: Pros & Cons

Voice quality: The audio quality of the dialing software is excellent
Customization: It is possible to customize the settings for each user
Feature-rich: Vonage allows for call recording, texting, voicemail and call forwarding
Complex to use: The tool is not easy to learn
Customer service: Vonage’s customer support does not live up to customer expectations
Limited documentation: Availability and content of training and documentation is poor

Best features

  • - Unify your business communications

  • - Centralize all your tools in one place

  • - Turn conversations into sales

  • - Maximize sales with intelligent routing

  • - Connect with customers through messaging

  • - Create the solutions you need

  • - Get relevant software integrations

  • - Measure your customer interactions with analytics

$2,500 in API credits for 1 year (Save $2,500)
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logo the saasy people

4. The SaaSy People
4.8 (5 reviews)
1 deal available

Customer Support

Description

Is your support inbox overflowing? Leaving your customers waiting for responses and becoming frustrated? The SaaSy People can help! 

The SaaSy People compared to Google Voice

Google Voice has more positive reviews than The SaaSy People: 92 vs 85

The SaaSy People is better at support than Google Voice: 4.6 vs 4.2

Google Voice is more user friendly than The SaaSy People: 4.6 vs 4.5

Google Voice is better at value for money than The SaaSy People: 4.7 vs 4.4

The SaaSy People is better at number of features than Google Voice: 52 vs 8

Best features

  • - Multi-channel as standard

  • - Improve automatically

  • - Flexible pricing

  • - Expert customer success

  • - Get started in as little as one week

  • - Scale quickly & easily

  • - Personalized support

  • - Advanced analytics

The SaaSy People pricing

Shared Agent

$1691 / month

Dedicated Agent

$3262 / month
50% off on the annual plan plus an exclusive zero onboarding (Save $10,000)
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logo whatsapp

5. WhatsApp
4.0 (5 reviews)

Customer Support Video Conferencing

Description

WhatsApp brings the value of instant messaging, convenient communication with friends, family, and colleagues, and secure end-to-end encryption of messages.

WhatsApp compared to Google Voice

WhatsApp has better positive reviews compared to Google Voice: 96 vs 92

WhatsApp is better at customer service than Google Voice: 4.5 vs 4.2

WhatsApp is easy to use compared to Google Voice: 5.0 vs 4.6

WhatsApp has more features than Google Voice: 25 vs 8

WhatsApp: Pros & Cons

Audio and video calls: This messaging software lets you make audio or video calls
Web and desktop integration: You can access your account via a web browser or desktop system
Protection and confidentiality: The platform offers end-to-end encryption of exchanges
Group discussions: The number of group members is limited to 256
Offline: The solution is unusable for sending or receiving messages without internet access
Limited personalizations: The tool offers very limited control over the appearance of the application and profiles

Best features

  • - Easy messaging

  • - Voice and video calling

  • - Group chat

  • - Document sharing

  • - Conference calls

  • - Audio calls

  • - Video conferencing

  • - File sharing

  • - Status updates

There is no deal for this product
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logo ringcentral mvp

6. RingCentral MVP
3.8 (5 reviews)

Call Centers

Description

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

RingCentral MVP compared to Google Voice

Google Voice has better positive reviews than RingCentral MVP: 92 vs 80

Google Voice is better at customer support than RingCentral MVP: 4.2 vs 4.0

Google Voice's user interface is more convenient than RingCentral MVP: 4.6 vs 4.0

Google Voice pricing plans are more competitive than RingCentral MVP: 4.7 vs 4.0

RingCentral MVP has more options than Google Voice: 79 vs 8

RingCentral MVP: Pros & Cons

Software integrations: The solution offers over 2,000 integrations with third-party tools
HD video conferencing: HD video conferencing for up to 200 participants
International solution: Ringcentral MVP supports business telephone numbers in over 100 countries
Entry-level plan: The least expensive plan is limited to 20 user accounts
Tool configuration: Configuration of the solution is long and tedious
Reporting features: Reporting is not up to scratch and may not be accurate

Best features

  • - Communication hub

  • - Mobile access

  • - Advanced analytics

  • - VoIP connection

  • - Employee directory

  • - Ring groups

  • - Call tracking metrics

  • - Flexible integrations

  • - Reliability and security

There is no deal for this product
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logo dialpad

7. Dialpad
4.6 (5 reviews)

Call Centers

Description

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

Dialpad compared to Google Voice

Google Voice has more positive reviews than Dialpad: 92 vs 87

Dialpad is better at support than Google Voice: 4.5 vs 4.2

Google Voice is easier to use than Dialpad: 4.6 vs 4.5

Google Voice is more suitable for small businesses thanks to its good value for money than Dialpad: 4.7 vs 4.3

Dialpad is more versatile than Google Voice: 82 vs 8

What's the difference between Dialpad and Google Voice?

Dialpad and Google Voice are both distinguished VoIP (Voice over Internet Protocol) solutions, designed to streamline communication for businesses of varying sizes. However, the core difference between the two lies in their target audience, feature set, and integration capabilities, which can significantly influence a business's choice based on its specific needs and existing tech stack.Dialpad is...

Dialpad: Pros & Cons

Cloud-based communication: Dialpad offers voice, video, and messaging capabilities from anywhere with an internet connection
Integration with SaaS tools: Dialpad integrates with popular software tools such as G Suite, Office 365, and CRM systems
AI-powered features: The software incorporates AI capabilities, offering features like automated transcription, real-time sentiment analysis, and voice recognition
Limited international calling options: Some users have reported limitations in international calling options, with certain countries or regions being restricted or having higher costs
Reliance on internet connectivity: The cloud-based platform relies on a stable internet connection
Advanced features may require additional licenses: Dialpad’s advanced functionalities require additional licenses or additional add-ons, leading to additional costs

Best features

  • - Virtual phone systems

  • - Affordable pricing

  • - International calling

  • - Seamless communication

  • - Customizable call routing

  • - AI-powered transcription

  • - Integrations with popular CRMs

  • - Reliable and secure

Dialpad pricing

Enterprise

Contact sales

Standard

$23 / user / month

Pro

$35 / user / month
There is no deal for this product
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Grasshopper Logo

8. Grasshopper
4.0 (5 reviews)

Call Centers

Description

Grasshopper brings value to entrepreneurs by providing them with a marketplace for SaaS deals, access to SaaS experts, unique content, and a global network of like-minded entrepreneurs. It helps startups kickstart their businesses, grow more, and spend less by offering them the tools and resources they need to find profitable business models and keep costs low.

Grasshopper compared to Google Voice

Google Voice is a better solution based on percentage of positive reviews than Grasshopper: 92 vs 86

Grasshopper is a better solution for customer support than Google Voice: 4.4 vs 4.2

Google Voice's user interface is more convenient than Grasshopper: 4.6 vs 4.4

Google Voice pricing plans are more competitive than Grasshopper: 4.7 vs 4.4

Grasshopper has more options than Google Voice: 24 vs 8

Grasshopper: Pros & Cons

Cost-effective communication: Grasshopper allows you to have a professional business phone number at a fraction of the cost
Scalability and mobility: Grasshopper lets you add or remove users easily, making it suitable for both solo entrepreneurs and growing teams.
Flexible call management: With Grasshopper, you can easily forward, route, and manage calls, providing flexibility for your business
Limited functionality: Grasshopper may not have all the features and tools that a young entrepreneur needs
Higher cost: The pricing plans of Grasshopper may be expensive for a young entrepreneur on a tight budget
Lack of scalability: Grasshopper may not be able to handle the growth and increasing demands of a growing business.

Best features

  • - Call Forwarding Magic

  • - PowerConnect

  • - Voicemail Transcription

  • - Vanity Numbers

  • - Business Texting

There is no deal for this product
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nextiva logo

9. Nextiva
3.8 (5 reviews)

Call Centers

Description

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.

Nextiva compared to Google Voice

Google Voice has more positive reviews than Nextiva: 92 vs 74

Google Voice is better at support than Nextiva: 4.2 vs 4.0

Google Voice is easier to use than Nextiva: 4.6 vs 4.0

Google Voice is more suitable for small businesses thanks to its good value for money than Nextiva: 4.7 vs 3.9

Nextiva is more versatile than Google Voice: 104 vs 8

Nextiva: Pros & Cons

Ease of Use: Nextiva is known for its user-friendly interface, making it easy for businesses to implement and for employees to use
Scalability: The software is highly scalable, allowing businesses to easily add or remove users as needed, making it a great fit for growing companies
Advanced Features: Nextiva offers a wide range of advanced features such as call recording, voicemail to email, and advanced call routing, enhancing business communication capabilities.
Limited Customization: Nextiva does not offer extensive customization options, which can limit its functionality for businesses with specific needs
High Learning Curve: The software can be complex and difficult to understand for beginners, requiring a significant amount of time to learn
Expensive Pricing: Compared to other VOIP services, Nextiva is relatively expensive, which could be a barrier for small businesses or startups.

Best features

  • - Cloud-based system

  • - Scalability

  • - Unified Communications

  • - Mobile Application

  • - Customer Support

There is no deal for this product
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acefone logo

10. Acefone
4.8 (5 reviews)

Call Centers

Description

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

Acefone compared to Google Voice

Acefone is a better solution based on percentage of positive reviews than Google Voice: 97 vs 92

Acefone is a better solution for customer support than Google Voice: 5.0 vs 4.2

Google Voice's user interface is more convenient than Acefone: 4.6 vs 4.5

Acefone has more functions than Google Voice: 91 vs 8

Acefone: Pros & Cons

Cost-Effective: Acefone is a cloud-based phone system which eliminates the need for expensive hardware or software, making it a cost-effective solution for businesses
Scalability: This software allows businesses to easily scale up or down based on their needs, offering flexibility and efficiency
Advanced Features: Acefone provides a range of advanced features such as call recording, call forwarding, voicemail to email, and more, enhancing communication capabilities within a business.
Limited Integrations: Acefone does not support integration with a wide range of third-party applications, limiting its functionality in diverse business environments
Pricing Transparency: The pricing structure and additional costs are not clearly defined on their website, which can lead to unexpected expenses
Customer Support: Some users have reported issues with their customer service, including slow response times and lack of resolution.

Best features

  • - Cloud-Based Communication

  • - Hosted PBX and Freephone Numbers

  • - Advanced Features

  • - CRM Integration

  • - Scalability

There is no deal for this product
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truelark logo

11. Truelark
4.8 (5 reviews)

Customer Support

Description

TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.

Truelark compared to Google Voice

Truelark has better positive reviews than Google Voice: 98 vs 92

Truelark is better at customer support than Google Voice: 5.0 vs 4.2

Google Voice is better at ease to use than Truelark: 4.6 vs 4.5

Google Voice is better at value for money than Truelark: 4.7 vs 4.6

Truelark has more features than Google Voice: 40 vs 8

Truelark: Pros & Cons

Automated Customer Interaction: TrueLark's AI technology allows for automated and seamless interaction with customers, reducing the need for human intervention and increasing efficiency
24/7 Availability: The software is available round the clock, ensuring that businesses can respond to customer queries and book appointments at any time, improving customer satisfaction
Customizable and Scalable: TrueLark can be tailored to fit the specific needs of a business and can easily scale as the business grows, making it a flexible solution.
Limited Integration Options: TrueLark may not integrate seamlessly with all existing business software, limiting its functionality and efficiency
High Cost: The pricing for TrueLark can be high for small businesses or startups, making it less accessible for those on a tight budget
Learning Curve: The software has a range of features that may take time to fully understand and use effectively, potentially causing delays in implementation.

Best features

  • - AI-Driven Communication

  • - Task Handling

  • - Seamless Integration

  • - Customer Insights

  • - Customizability

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