26 Best Alternatives to RingCentral MVP in May 2024

Alternatives & Competitors to RingCentral MVP

Here are competitors or alternatives to RingCentral MVP and other similar Call Centers software. You need to consider some important factors when choosing a tool like RingCentral MVP for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to RingCentral MVP that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of RingCentral MVP. Discover sofware like Slack, Zoom Meetings, QuickBooks or OpenPhone.

List of Alternatives to RingCentral MVP

From Call Centers tools, we have selected the best alternatives to RingCentral MVP based on reviews for each solution and similarities with RingCentral MVP. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to RingCentral MVP

Slack has better positive reviews compared to RingCentral MVP: 95 vs 80

Slack is better at customer service than RingCentral MVP: 4.5 vs 4.0

Slack is easy to use compared to RingCentral MVP: 4.5 vs 4.0

Slack pricing plans are more competitive than RingCentral MVP: 4.6 vs 4.0

RingCentral MVP has more functions than Slack: 79 vs 78

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

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logo zoom meetings

Description

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

Zoom Meetings compared to RingCentral MVP

Zoom Meetings is a better solution based on percentage of positive reviews than RingCentral MVP: 96 vs 80

Zoom Meetings is a better solution for customer support than RingCentral MVP: 4.5 vs 4.0

Zoom Meetings is easier to set up than RingCentral MVP: 4.5 vs 4.0

Zoom Meetings is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.5 vs 4.0

Zoom Meetings has more options than RingCentral MVP: 84 vs 79

Zoom Meetings: Pros & Cons

Easy to use: The platform is easy to use for all users
Number of participants : The Zoom solution can accommodate up to 1,000 people.
Affordable pricing plans: The rates offered are accessible to all, even small businesses.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Internet connection: The tool requires a stable, high-quality Internet connection to be fully useful.
Customer support: Customer support can take a long time to respond to requests.

Best features

  • - Virtual meetings

  • - Team chat

  • - Email and calendar

  • - Virtual workspaces

  • - VoIP phone system

  • - Online whiteboard

  • - Conversational intelligence

  • - Software integrations

Zoom Meetings pricing

Basic

Free

Pro

$16 / user / month

Business

$20 / user / month
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logo quickbooks

Description

Quickbooks is a software that will allow you to manage your accounting quickly and easily. Record your expenses with simple photos, analyze your cash flow, manage your unpaid bills, and many other tasks that will simplify your accounting life.

QuickBooks compared to RingCentral MVP

QuickBooks is a better solution based on percentage of positive reviews than RingCentral MVP: 85 vs 80

QuickBooks is better at value for money than RingCentral MVP: 4.1 vs 4.0

QuickBooks is more versatile than RingCentral MVP: 164 vs 79

QuickBooks: Pros & Cons

User interface: Quickbooks software has a pleasant user interface
Software integrations: There are many relevant integrations
Customizable reports: The detailed information provided by the online solution helps to improve the workflow
Expensive tool: Price plans with the most interesting features are priced high
Learning curve: Easy to use, but takes a long time to get the most out of the tool
Customer service: Support is mostly based on the community and online forums

Best features

  • - Adapt your billing to your needs

  • - Keep your accounts up to date efficiently

  • - Monitor your performance

  • - Monitor your cash flow and forecasts

  • - Automate your tax calculations

  • - Access all your data on a single platform

  • - Digitize all your expenses

QuickBooks pricing

Simple Start

$30 / month

Essentials

$55 / month

Plus

$85 / month

Advanced

$200 / month
30% off for 6 months (Save $360)
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OpenPhone Logo

Description

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

OpenPhone compared to RingCentral MVP

OpenPhone has better positive reviews than RingCentral MVP: 82 vs 80

OpenPhone is better at customer support than RingCentral MVP: 4.3 vs 4.0

OpenPhone is easier to set up than RingCentral MVP: 4.4 vs 4.0

OpenPhone is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.3 vs 4.0

RingCentral MVP is better at number of features than OpenPhone: 79 vs 12

OpenPhone: Pros & Cons

Global accessibility: OpenPhone offers unlimited calling and messaging capabilities worldwide
Enhanced collaboration: Multiple users can manage calls and texts from a single phone number
Robust integration: The platform seamlessly integrates with various CRM systems and productivity tools
Limited advanced features: While robust for basic use, OpenPhone may lack some advanced features needed by larger enterprises
Dependence on internet quality: Being an internet-based service, call quality is highly dependent on your internet connection
Learning curve: New users may require time to familiarize themselves with the platform’s features and interface

Best features

  • - Text messaging and MMS

  • - Call recording

  • - Voicemail transcription

  • - Analytics and reporting

  • - Unlimited global calling

  • - Shared phone numbers

  • - Integration capabilities

  • - Automated attendant

OpenPhone pricing

Enterprise

Contact sales

Starter

$19 / user / month

Business

$33 / user / month
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logo callhippo

Description

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

CallHippo compared to RingCentral MVP

CallHippo has more positive reviews than RingCentral MVP: 83 vs 80

CallHippo is better at support than RingCentral MVP: 4.5 vs 4.0

CallHippo is easier to use than RingCentral MVP: 4.5 vs 4.0

CallHippo is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.1 vs 4.0

RingCentral MVP is better at number of features than CallHippo: 79 vs 48

CallHippo: Pros & Cons

Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies
Simplicity: The tool is easy to use
Customer service: The support is attentive and available
Bugs: Users have reported some technical problems during calls
Interface: The UX design could be improved
Connection: It is necessary to have a good internet connection

Best features

  • - Preserve your brand image

  • - Benefit from relevant features

  • - Improve your conversion rate

  • - Automate your workflow

  • - Deliver a quality customer experience

  • - Real-time call analytics

  • - Interactive Voice Response (IVR) system

  • - Call recording and transcription

CallHippo pricing

Basic

Free

Bronze

$20 / user / month

Silver

$30 / user / month

Platinum

$50 / user / month
50% off for 1 year (Save $360)
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Secret.

Go Premium

Get access to all our 361+ Premium deals for only $149/year.

logo vonage

Description

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to RingCentral MVP

RingCentral MVP has better positive reviews than Vonage: 80 vs 75

RingCentral MVP is better at customer support than Vonage: 4.0 vs 3.7

Vonage is easier to set up than RingCentral MVP: 4.1 vs 4.0

RingCentral MVP is more suitable for small businesses thanks to its good value for money than Vonage: 4.0 vs 3.8

RingCentral MVP has more features than Vonage: 79 vs 52

Vonage: Pros & Cons

Voice quality: The audio quality of the dialing software is excellent
Customization: It is possible to customize the settings for each user
Feature-rich: Vonage allows for call recording, texting, voicemail and call forwarding
Complex to use: The tool is not easy to learn
Customer service: Vonage’s customer support does not live up to customer expectations
Limited documentation: Availability and content of training and documentation is poor

Best features

  • - Unify your business communications

  • - Centralize all your tools in one place

  • - Turn conversations into sales

  • - Maximize sales with intelligent routing

  • - Connect with customers through messaging

  • - Create the solutions you need

  • - Get relevant software integrations

  • - Measure your customer interactions with analytics

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logo livesession

Description

LiveSessions helps you analyze user behavior to improve the UX/UI of your website or app, increasing conversion rates and therefore revenue.

LiveSession compared to RingCentral MVP

LiveSession has better positive reviews than RingCentral MVP: 89 vs 80

LiveSession is better at customer support than RingCentral MVP: 4.7 vs 4.0

LiveSession's user interface is more convenient than RingCentral MVP: 4.7 vs 4.0

LiveSession pricing plans are more competitive than RingCentral MVP: 4.6 vs 4.0

RingCentral MVP has more functions than LiveSession: 79 vs 26

LiveSession: Pros & Cons

Real-time user insights: LiveSession provides valuable data on how users interact with your website.
Identify user pain points: With session replays, you can see exactly where users experience difficulties.
Improve user experience: Heatmaps and clickmaps show where users spend the most time and what they find engaging.
Limited feature set: LiveSession may lack advanced features that other similar tools offer.
Limited integration options: LiveSession may not integrate with all the tools and software you currently use.
Steep learning curve: LiveSession might have a complex interface, making it difficult for new users to navigate.

Best features

  • - Replay user sessions

  • - Heat & click maps

  • - Segmentation & filters

  • - Conversion tunnel and user path

  • - Customizable dashboards

  • - Tagging and notes

  • - Advanced filtering

  • - Funnel analysis

LiveSession pricing

Enterprise

Contact sales

Free

Basic

$65 / month

Pro

$99 / month
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logo botnation

Description

Botnation is the tool that will allow you to create chatbots in just a few minutes, for all your platforms: website, WordPress, Facebook Messenger, or WhatsApp.

Botnation compared to RingCentral MVP

Botnation has more positive reviews than RingCentral MVP: 89 vs 80

Botnation is better at support than RingCentral MVP: 4.6 vs 4.0

Botnation is easy to use compared to RingCentral MVP: 4.5 vs 4.0

Botnation pricing plans are more competitive than RingCentral MVP: 4.5 vs 4.0

Botnation has more functions than RingCentral MVP: 89 vs 79

Botnation: Pros & Cons

Use: It’s a no-code tool, easy to learn.
Offers: There is a free or paid service depending on the requirements.
Language: The software is French, which makes it easier to read the documentation, communicate with support and comply with GDPR.
Channels and integrations: Some companies would need to link Botnation with other tools and social networks.
Features: Some features are still missing.
Handling: Basic computer knowledge is required for the more advanced features.

Best features

  • - Benefit from artificial intelligence

  • - Transfer conversations to your customer service team

  • - Import and export your collected data

  • - Integrate your tools

  • - Create your chatbot quickly

  • - Integrate your chatbot to all your platforms

  • - Advanced natural language processing

Botnation pricing

Free

Starter

$29 / month

Business

$49 / month

Team

$89 / month
50% off any plan for 12 months (Save $330)
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logo whatsapp

Description

WhatsApp brings the value of instant messaging, convenient communication with friends, family, and colleagues, and secure end-to-end encryption of messages.

WhatsApp compared to RingCentral MVP

WhatsApp has better positive reviews compared to RingCentral MVP: 96 vs 80

WhatsApp is better at customer service than RingCentral MVP: 4.5 vs 4.0

WhatsApp is easy to use compared to RingCentral MVP: 5.0 vs 4.0

WhatsApp pricing plans are more competitive than RingCentral MVP: 4.7 vs 4.0

RingCentral MVP has more features than WhatsApp: 79 vs 25

WhatsApp: Pros & Cons

Audio and video calls: This messaging software lets you make audio or video calls
Web and desktop integration: You can access your account via a web browser or desktop system
Protection and confidentiality: The platform offers end-to-end encryption of exchanges
Group discussions: The number of group members is limited to 256
Offline: The solution is unusable for sending or receiving messages without internet access
Limited personalizations: The tool offers very limited control over the appearance of the application and profiles

Best features

  • - Easy messaging

  • - Voice and video calling

  • - Group chat

  • - Document sharing

  • - Conference calls

  • - Audio calls

  • - Video conferencing

  • - File sharing

  • - Status updates

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Google Voice Logo

Description

Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.

Google Voice compared to RingCentral MVP

Google Voice is a better solution based on percentage of positive reviews than RingCentral MVP: 92 vs 80

Google Voice is a better solution for customer support than RingCentral MVP: 4.2 vs 4.0

Google Voice is easier to set up than RingCentral MVP: 4.6 vs 4.0

Google Voice is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.7 vs 4.0

RingCentral MVP has more functions than Google Voice: 79 vs 8

Google Voice: Pros & Cons

Cost-effective communication: Google Voice provides free or low-cost calling and messaging options for entrepreneurs on a budget
Professional image: Entrepreneurs can use a dedicated business phone number through Google Voice, creating a more professional appearance
Flexibility and mobility: Google Voice allows entrepreneurs to make and receive calls from any device, providing flexibility and mobility.
Poor call quality: Users have reported issues with call quality on Google Voice, affecting communication
Limited call recording: Google Voice has limited call recording features, which may be important for business purposes
Limited international calling: Google Voice may have restrictions on international calling, limiting business opportunities.

Best features

  • - International calling

  • - Spam filtering

  • - Text messaging

  • - Call forwarding

  • - Integrations

  • - Personalized greetings

  • - Unified number

  • - Voicemail transcription

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logo goto connect

Description

GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.

GoTo Connect compared to RingCentral MVP

GoTo Connect is a better solution based on percentage of positive reviews than RingCentral MVP: 91 vs 80

GoTo Connect is a better solution for customer support than RingCentral MVP: 4.5 vs 4.0

GoTo Connect's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

GoTo Connect pricing plans are more competitive than RingCentral MVP: 4.5 vs 4.0

GoTo Connect has more functions than RingCentral MVP: 98 vs 79

GoTo Connect: Pros & Cons

Unified communication solution: GoTo Connect combines voice, video, and messaging into a single platform for simplified communication and collaboration
Integration capabilities: GoTo Connect integrates with other SaaS tools and applications, such as CRM systems or help desk software, for enhanced productivity and efficiency
Scalability and flexibility: The platform is designed to be scalable and adaptable to businesses of different sizes and needs
Reliability and technical issues: Some users have reported occasional reliability or technical issues with the platform, such as dropped calls or audio/video quality problems
Learning curve: The wide range of features and capabilities provided may require users to invest time in learning how to use the solution
Pricing: The pricing structure of GoTo Connect may prove expensive for smaller organizations and startups with limited budgets

Best features

  • - Unified communications

  • - Employee directory

  • - Queue management

  • - Automated routing

  • - Work from anywhere

  • - Seamless collaboration

  • - Efficient decision-making

  • - Customizable to fit your needs

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logo dialpad

Description

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

Dialpad compared to RingCentral MVP

Dialpad has more positive reviews than RingCentral MVP: 87 vs 80

Dialpad is better at support than RingCentral MVP: 4.5 vs 4.0

Dialpad is easier to use than RingCentral MVP: 4.5 vs 4.0

Dialpad is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.3 vs 4.0

Dialpad is more versatile than RingCentral MVP: 82 vs 79

Dialpad: Pros & Cons

Cloud-based communication: Dialpad offers voice, video, and messaging capabilities from anywhere with an internet connection
Integration with SaaS tools: Dialpad integrates with popular software tools such as G Suite, Office 365, and CRM systems
AI-powered features: The software incorporates AI capabilities, offering features like automated transcription, real-time sentiment analysis, and voice recognition
Limited international calling options: Some users have reported limitations in international calling options, with certain countries or regions being restricted or having higher costs
Reliance on internet connectivity: The cloud-based platform relies on a stable internet connection
Advanced features may require additional licenses: Dialpad’s advanced functionalities require additional licenses or additional add-ons, leading to additional costs

Best features

  • - Virtual phone systems

  • - Affordable pricing

  • - International calling

  • - Seamless communication

  • - Customizable call routing

  • - AI-powered transcription

  • - Integrations with popular CRMs

  • - Reliable and secure

Dialpad pricing

Enterprise

Contact sales

Standard

$23 / user / month

Pro

$35 / user / month
There is no deal for this product
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logo aircall

Description

Aircall is a cloud technology solution that can be deployed quickly and easily. It allows you to significantly improve the performance of your sales and support teams.

Aircall compared to RingCentral MVP

Aircall has better positive reviews compared to RingCentral MVP: 85 vs 80

Aircall is better at customer service than RingCentral MVP: 4.2 vs 4.0

Aircall is easier to use than RingCentral MVP: 4.5 vs 4.0

Aircall has more features than RingCentral MVP: 98 vs 79

Aircall: Pros & Cons

Numerous integrations: Aircall connects to many third party applications
Accessible and ergonomic: Simple to use and set up
Real-time call tracking: Call tracking with live stream
Price a little high: Monthly pricing is higher than some competitors
No unified communication channels: Does not include a video conferencing solution
Lack of collaborative tools: No team messaging

Best features

  • - Deliver excellent customer service

  • - Analyze performance in detail

  • - Improve collaboration and teamwork

  • - Boost sales efficiency

  • - Deploy agents quickly

  • - Streamline your workflows

  • - Optimize your performance

  • - Enhance caller experience with customizable greetings

Aircall pricing

Custom

Contact sales

Essentials

$40 / user / month

Professional

$70 / user / month
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Grasshopper Logo

Description

Grasshopper brings value to entrepreneurs by providing them with a marketplace for SaaS deals, access to SaaS experts, unique content, and a global network of like-minded entrepreneurs. It helps startups kickstart their businesses, grow more, and spend less by offering them the tools and resources they need to find profitable business models and keep costs low.

Grasshopper compared to RingCentral MVP

Grasshopper is a better solution based on percentage of positive reviews than RingCentral MVP: 86 vs 80

Grasshopper is a better solution for customer support than RingCentral MVP: 4.4 vs 4.0

Grasshopper's user interface is more convenient than RingCentral MVP: 4.4 vs 4.0

Grasshopper pricing plans are more competitive than RingCentral MVP: 4.4 vs 4.0

RingCentral MVP has more options than Grasshopper: 79 vs 24

Grasshopper: Pros & Cons

Cost-effective communication: Grasshopper allows you to have a professional business phone number at a fraction of the cost
Scalability and mobility: Grasshopper lets you add or remove users easily, making it suitable for both solo entrepreneurs and growing teams.
Flexible call management: With Grasshopper, you can easily forward, route, and manage calls, providing flexibility for your business
Limited functionality: Grasshopper may not have all the features and tools that a young entrepreneur needs
Higher cost: The pricing plans of Grasshopper may be expensive for a young entrepreneur on a tight budget
Lack of scalability: Grasshopper may not be able to handle the growth and increasing demands of a growing business.

Best features

  • - Call Forwarding Magic

  • - PowerConnect

  • - Voicemail Transcription

  • - Vanity Numbers

  • - Business Texting

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logo twilio

Description

Twilio makes it easier for you to communicate with your customers, no matter which channel they use. You get unified data and communications at all levels of your business: marketing, sales, customer service.

Twilio compared to RingCentral MVP

Twilio has more positive reviews than RingCentral MVP: 93 vs 80

Twilio pricing plans are more competitive than RingCentral MVP: 4.3 vs 4.0

Twilio has more functions than RingCentral MVP: 83 vs 79

Twilio: Pros & Cons

Rapid development: The platform offers a powerful API, compatible with many languages for efficient development
High availability of service: The SLA reaches 99.95% availability
Relevant integrations: Twilio has numerous integrations with third-party productivity applications
Data analysis: SMS sending tool lacks omnichannel analytics capabilities
Expertise needed: To take full advantage of personalization, coding skills are needed
Customer support: Service is only available via email

Best features

  • - SMS, Whatsapp & Chats

  • - Calls

  • - IoT

  • - Emailing

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8x8 Contact Center Logo

Description

8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience. Their innovative technology and reliable infrastructure enable organizations to connect seamlessly across various channels, including voice, video, chat, and contact centers. Additionally, 8x8 offers advanced analytics and reporting capabilities, empowering businesses to make data-driven decisions and optimize their operations.

8x8 compared to RingCentral MVP

RingCentral MVP has better positive reviews than 8x8: 80 vs 71

RingCentral MVP is better at customer support than 8x8: 4.0 vs 3.5

8x8 is better at ease to use than RingCentral MVP: 4.2 vs 4.0

RingCentral MVP is better at number of features than 8x8: 79 vs 38

8x8: Pros & Cons

Cost-effective solution: 8x8 offers affordable pricing options for young entrepreneurs to keep their expenses low
Seamless communication: With 8x8's unified communications platform, entrepreneurs can easily connect and collaborate with their team members
Scalability and flexibility: 8x8 allows entrepreneurs to scale their communication needs as their business grows, without any disruptions.
Limited Integration Options: 8x8 may have limited compatibility with other software and tools, limiting your workflow efficiency
Pricing Structure: The pricing plans offered by 8x8 may not be affordable for young entrepreneurs on a tight budget
Learning Curve: The complexity of 8x8's features and setup may require a significant amount of time and effort to learn and adapt to.

Best features

  • - Seamless Communication

  • - Flexibility at Your Fingertips

  • - Cost Savings Superpower

  • - Business Continuity

  • - Time-Saving Automation

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3CX Logo

Description

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs. 3CX offers features like video conferencing, chat, call center functionality, CRM integration, and mobile apps, making it a comprehensive solution for modern business communication needs.

3cx compared to RingCentral MVP

3cx has better positive reviews than RingCentral MVP: 90 vs 80

3cx is better at customer support than RingCentral MVP: 4.5 vs 4.0

3cx's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

3cx pricing plans are more competitive than RingCentral MVP: 4.4 vs 4.0

3cx has more options than RingCentral MVP: 110 vs 79

3cx: Pros & Cons

Cost-effective communication: 3CX provides affordable and reliable communication solutions for startups
Scalability: With 3CX, your business can easily scale up or down without additional costs
Unified communications: Enjoy the convenience of having all your communication tools in one platform with 3CX.
Limited integrations: 3CX may not integrate with all the tools and software you need
Higher cost: The pricing structure of 3CX may not be affordable for young entrepreneurs with limited budgets.
Steep learning curve: It can take time to become proficient in using the features of 3CX

Best features

  • - Flexible Communication Options

  • - Cost Effective Solution

  • - Easy Integration

  • - Powerful Collaboration Tools

  • - Top-notch Security

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logo cloudtalk

Description

CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.

CloudTalk compared to RingCentral MVP

CloudTalk has better positive reviews compared to RingCentral MVP: 95 vs 80

CloudTalk is better at customer service than RingCentral MVP: 4.8 vs 4.0

CloudTalk is easier to use than RingCentral MVP: 4.8 vs 4.0

CloudTalk is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.3 vs 4.0

CloudTalk has more functions than RingCentral MVP: 88 vs 79

CloudTalk: Pros & Cons

Advanced call management features: CloudTalk offers advanced call management features such as call routing, IVR (Interactive Voice Response), call queuing, and call recording
Integration capabilities: CloudTalk integrates with popular CRMs and help desk software for seamless data synchronization and enhanced customer interactions
Cloud-based call center solution: CloudTalk provides you with the flexibility to handle inbound and outbound calls from anywhere with an internet connection
Learning curve for setup and configuration: Setup and configuration of the software may require some technical expertise
Pricing structure: CloudTalk’s pricing plans may not be suitable for all businesses, especially smaller businesses with limited resources
Occasional call quality issues: Some users have reported occasional call quality issues with the platform, such as dropped calls or audio disruptions

Best features

  • - Interactive voice response

  • - Call recording

  • - Multiple communication channels

  • - Cloud-based phone system

  • - Real-time analytics

  • - Integrations

  • - Customizable call flows

  • - Team collaboration

CloudTalk pricing

Custom

Contact sales

Starter

$25 / user / month

Essential

$30 / user / month

Expert

$50 / user / month
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nextiva logo

Description

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools. It's designed to improve business communication, increase customer satisfaction, and streamline team collaboration. Ideal for businesses of all sizes, it enables seamless communication across multiple channels and devices.

Nextiva compared to RingCentral MVP

RingCentral MVP has more positive reviews than Nextiva: 80 vs 74

RingCentral MVP is more suitable for small businesses thanks to its good value for money than Nextiva: 4.0 vs 3.9

Nextiva is more versatile than RingCentral MVP: 104 vs 79

Nextiva: Pros & Cons

Ease of Use: Nextiva is known for its user-friendly interface, making it easy for businesses to implement and for employees to use
Scalability: The software is highly scalable, allowing businesses to easily add or remove users as needed, making it a great fit for growing companies
Advanced Features: Nextiva offers a wide range of advanced features such as call recording, voicemail to email, and advanced call routing, enhancing business communication capabilities.
Limited Customization: Nextiva does not offer extensive customization options, which can limit its functionality for businesses with specific needs
High Learning Curve: The software can be complex and difficult to understand for beginners, requiring a significant amount of time to learn
Expensive Pricing: Compared to other VOIP services, Nextiva is relatively expensive, which could be a barrier for small businesses or startups.

Best features

  • - Cloud-based system

  • - Scalability

  • - Unified Communications

  • - Mobile Application

  • - Customer Support

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acefone logo

Description

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

Acefone compared to RingCentral MVP

Acefone is a better solution based on percentage of positive reviews than RingCentral MVP: 97 vs 80

Acefone is a better solution for customer support than RingCentral MVP: 5.0 vs 4.0

Acefone's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

Acefone pricing plans are more competitive than RingCentral MVP: 4.7 vs 4.0

Acefone has more functions than RingCentral MVP: 91 vs 79

Acefone: Pros & Cons

Cost-Effective: Acefone is a cloud-based phone system which eliminates the need for expensive hardware or software, making it a cost-effective solution for businesses
Scalability: This software allows businesses to easily scale up or down based on their needs, offering flexibility and efficiency
Advanced Features: Acefone provides a range of advanced features such as call recording, call forwarding, voicemail to email, and more, enhancing communication capabilities within a business.
Limited Integrations: Acefone does not support integration with a wide range of third-party applications, limiting its functionality in diverse business environments
Pricing Transparency: The pricing structure and additional costs are not clearly defined on their website, which can lead to unexpected expenses
Customer Support: Some users have reported issues with their customer service, including slow response times and lack of resolution.

Best features

  • - Cloud-Based Communication

  • - Hosted PBX and Freephone Numbers

  • - Advanced Features

  • - CRM Integration

  • - Scalability

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botsplash logo

Description

BotSplash is a digital communication platform that enables businesses to engage with customers through various channels like SMS, web chat, social media, and email. It provides real-time interaction, chat automation, and conversation analytics, enhancing customer service efficiency. Ideal for industries such as real estate, finance, and insurance.

Botsplash compared to RingCentral MVP

Botsplash has better positive reviews compared to RingCentral MVP: 87 vs 80

Botsplash is better at customer service than RingCentral MVP: 5.0 vs 4.0

Botsplash is more user friendly than RingCentral MVP: 4.5 vs 4.0

Botsplash is better at value for money than RingCentral MVP: 4.7 vs 4.0

Botsplash is more versatile than RingCentral MVP: 93 vs 79

Botsplash: Pros & Cons

Improved Communication: BotSplash offers a unified platform for communication across multiple channels, making it easier to connect with customers on their preferred platform
Enhanced Customer Engagement: BotSplash allows businesses to automate responses and engage with customers in real time, improving customer service and satisfaction
Increased Efficiency: With BotSplash, businesses can manage all their customer interactions in one place, reducing the need for multiple platforms and increasing operational efficiency.
Limited customization: Botsplash platform may not offer extensive customization options to suit specific business needs
Learning curve: The software can be complex and difficult to understand for beginners, requiring a significant amount of time to learn how to use it effectively
Pricing: The cost of using Botsplash can be high, especially for small businesses or startups with limited budgets.

Best features

  • - Multi-Channel Communication

  • - Automated Responses

  • - Centralized Dashboard

  • - API Integration

  • - Reporting and Analytics Tool

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truelark logo

Description

TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.

Truelark compared to RingCentral MVP

Truelark has better positive reviews than RingCentral MVP: 98 vs 80

Truelark is better at customer support than RingCentral MVP: 5.0 vs 4.0

Truelark is better at ease to use than RingCentral MVP: 4.5 vs 4.0

Truelark is better at value for money than RingCentral MVP: 4.6 vs 4.0

RingCentral MVP has more features than Truelark: 79 vs 40

Truelark: Pros & Cons

Automated Customer Interaction: TrueLark's AI technology allows for automated and seamless interaction with customers, reducing the need for human intervention and increasing efficiency
24/7 Availability: The software is available round the clock, ensuring that businesses can respond to customer queries and book appointments at any time, improving customer satisfaction
Customizable and Scalable: TrueLark can be tailored to fit the specific needs of a business and can easily scale as the business grows, making it a flexible solution.
Limited Integration Options: TrueLark may not integrate seamlessly with all existing business software, limiting its functionality and efficiency
High Cost: The pricing for TrueLark can be high for small businesses or startups, making it less accessible for those on a tight budget
Learning Curve: The software has a range of features that may take time to fully understand and use effectively, potentially causing delays in implementation.

Best features

  • - AI-Driven Communication

  • - Task Handling

  • - Seamless Integration

  • - Customer Insights

  • - Customizability

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freshdesk contact center logo

Description

Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.

Freshdesk contact center compared to RingCentral MVP

RingCentral MVP has better positive reviews than Freshdesk contact center: 80 vs 69

RingCentral MVP is better at customer support than Freshdesk contact center: 4.0 vs 3.5

RingCentral MVP is better at value for money than Freshdesk contact center: 4.0 vs 3.8

RingCentral MVP has more options than Freshdesk contact center: 79 vs 64

Freshdesk contact center: Pros & Cons

Ease of use: Freshdesk Contact Center is designed with a user-friendly interface that makes it easy for teams to navigate and use
Scalability: The software can easily be scaled up or down depending on the needs of the business, making it a cost-effective solution for businesses of all sizes
Advanced features: Freshdesk Contact Center comes with a range of advanced features such as omnichannel support, AI-powered automation, and detailed analytics that can help businesses improve their customer service.
Limited Customization: Freshdesk Contact Center does not offer a lot of room for customization, which can be limiting for businesses with specific needs
High Costs: The pricing structure of Freshdesk Contact Center can be quite expensive, especially for small businesses or startups
Complexity: The software has a steep learning curve and can be complex to use, which may require additional training.

Best features

  • - Omnichannel Support

  • - CRM Integration

  • - Analysis and Reports

  • - Multichannel support

  • - Automation

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veryconnect logo
CRM

Description

VeryConnect is a comprehensive software solution designed to manage and engage members of communities, networks, or organizations. It offers features such as membership management, payment processing, event management, email marketing, and CRM. The software also provides a private social network for members to connect and collaborate. It's customizable and scalable to fit the needs of any organization.

Veryconnect compared to RingCentral MVP

Veryconnect has more positive reviews than RingCentral MVP: 100 vs 80

Veryconnect is better at support than RingCentral MVP: 5.0 vs 4.0

Veryconnect is easier to use than RingCentral MVP: 5.0 vs 4.0

Veryconnect is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 5.0 vs 4.0

Veryconnect is better at number of features than RingCentral MVP: 160 vs 79

Veryconnect: Pros & Cons

Efficient Member Management: VeryConnect provides a centralized system that allows for efficient management of members, including their data and engagement activities
Streamlined Communication: The software offers various communication tools such as email marketing, SMS, and social media integration that help in maintaining regular and effective communication with members
Robust Security Measures: VeryConnect places high importance on data security with its GDPR compliant system, ensuring that all member information is securely stored and managed.
Limited customization: VeryConnect does not offer as much customization options as some of its competitors, which can limit its adaptability to specific business needs
High learning curve: The software can be quite complex to understand and use, especially for non-technical users
Lack of advanced features: While VeryConnect covers the basics of membership management, it lacks some advanced features that other software in the market offer.

Best features

  • - Membership Management

  • - CRM Integration

  • - Event Management

  • - Payment Processing

  • - Customizable Interface

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natterbox logo
CRM

Description

Natterbox is a cloud-based telephony platform that integrates with Salesforce to streamline customer communication. It offers features like call recording, routing, and analytics to improve customer service and sales performance. Its advanced voice technology enables businesses to personalize client interactions, automate administrative tasks, and monitor calls in real-time.

Natterbox compared to RingCentral MVP

Natterbox has more positive reviews than RingCentral MVP: 82 vs 80

Natterbox is easier to use than RingCentral MVP: 4.5 vs 4.0

Natterbox is more suitable for small businesses thanks to its good value for money than RingCentral MVP: 4.1 vs 4.0

Natterbox is more versatile than RingCentral MVP: 95 vs 79

Natterbox: Pros & Cons

Integration with Salesforce: Natterbox is fully integrated with Salesforce, allowing for seamless data synchronization and management
Enhanced Customer Experience: Natterbox offers features like personalized caller journeys and voice analytics that can significantly improve the customer experience
Increased Productivity: The automation and streamlining of many communication tasks can lead to increased productivity for businesses using Natterbox.
Limited integration options: Natterbox may not integrate seamlessly with all CRM systems, potentially limiting its usefulness for some businesses
Complex setup process: The initial setup and configuration of Natterbox can be complex and time-consuming, which may deter some users
High costs: The pricing for Natterbox can be high compared to other similar software, which could be a significant disadvantage for small businesses or startups with limited budgets.

Best features

  • - Cloud-based Solution

  • - Salesforce Integration

  • - Customizable

  • - Advanced Analytics

  • - High-Quality Vocal Services

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logo vowel

Description

The Vowel platform is designed to make your life easier. This software allows remote workers to host, capture, search and share video meetings quickly and easily.

Vowel compared to RingCentral MVP

Vowel has more positive reviews than RingCentral MVP: 100 vs 80

Vowel is more user friendly than RingCentral MVP: 5.0 vs 4.0

Vowel is better at value for money than RingCentral MVP: 4.8 vs 4.0

RingCentral MVP has more options than Vowel: 79 vs 27

Vowel: Pros & Cons

Recording of meetings: The tool allows you to record all your meetings, then centralizes them in one place
Relevant features: Vowel allows you to time the speaking time, offers an agenda as well as note taking
Easy to use: The tool is ergonomic and easy to use
Audio quality: The platform tends to pick up background noise
Audio transcription: Capture of conversations can sometimes lack accuracy
Lack of integrations: There is no Calendly integration to easily create dynamic personal links

Best features

  • - Prepare your meetings effortlessly

  • - Meet your audience in a pleasant way

  • - Integrate Vowel into your workflow

  • - Collaborate seamlessly with a virtual whiteboard

  • - Enhance security with advanced authentication

  • - Get the most out of meetings

  • - Centralize all your needs

  • - Streamline decision-making with live polls

Vowel pricing

Free

Business

$20 / user / month
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