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RingCentral MVP reviews
4.0 (4 reviews)

RingCentral MVP is a unified communication platform that enhances business operations. It allows users to collaborate effectively through messaging, video conferencing, and phone calls within a single application. This platform streamlines communication processes, making it easier for colleagues and clients to connect and collaborate, thereby increasing productivity and efficiency in the workplace.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is RingCentral MVP?
  • 04How RingCentral MVP compare to similar software?
  • 05Who is RingCentral MVP best for according to our reviewers?
  • 06RingCentral MVP reviews

Pros from reviewers

  • High-quality soft phone service: RingCentral MVP provides a high-quality soft phone service with a lot of options and a low entry barrier, significantly improving from previous systems that lacked soft phone capabilities

  • Excellent call quality: The call quality is consistently excellent and both peer-to-peer and peer-to-client communications are straightforward, making it a reliable choice for businesses

  • User-friendly: RingCentral MVP is user-friendly and easy to set up, saving users time and making it an excellent product for daily use

  • Flexibility: RingCentral MVP is a flexible platform that works across different platforms, offering stability and reliability with minimal connection issues, crashes, or failures

  • Comprehensive platform: RingCentral MVP is a comprehensive platform that offers a range of features, including call scheduling and easy call transferring, making it a superior overall system.

Cons from reviewers

  • Complex setup process: Setting up the initial Interactive Voice Response (IVR) for a company can be a lengthy process, requiring external assistance as the built-in functionality may not meet specific needs

  • Limited voicemail features: The software lacks certain voicemail features such as the ability to share a saved voicemail with another user outside the company

  • Slow performance: Users have reported slow performance with the app, requiring frequent restarts throughout the day

  • No refunds for downtime: The company does not offer refunds for downtime, leaving users to negotiate with their sales team

  • Difficult cancellation process: Users have reported difficulties in cancelling their subscriptions, with the company insisting on phone cancellations and continuing to charge even after cancellation requests.

Main features

Starting Price

N/A

Free Plan

No

Communication hub

Mobile access

Advanced analytics

VoIP connection

Employee directory

What is RingCentral MVP?

RingCentral MVP is an advanced, cloud-based communication platform designed to streamline business operations. It's an all-in-one solution that allows users to make and receive calls, send and receive text messages, and interact with team members and customers from one interface. It enhances workplace collaboration with features like call recording, virtual meetings, and team messaging. RingCentral MVP also integrates with popular productivity and CRM tools like Microsoft Office, G Suite, Salesforce, enhancing team efficiency and productivity. With scalable pricing plans, it is accessible to businesses of all sizes. RingCentral MVP is a valuable asset for any business looking to improve their communication capabilities.

Who is RingCentral MVP best for according to our reviewers?

  • Small to Medium Businesses: These businesses can benefit from RingCentral MVP's high-quality soft phone service, video and text communication options, and straightforward peer-to-peer and peer-to-client communications

  • Large Corporations: With its comprehensive platform and user-friendly reports, RingCentral MVP is suitable for large corporations that require a stable, reliable, and flexible communication system

  • Legal Professionals: Lawyers and other legal professionals can use RingCentral MVP for its voicemail recording and archiving features, although they may need to purchase additional services for long-term storage of text messages

  • Tech-Savvy Users: Users with a good understanding of technology can take advantage of RingCentral MVP's custom API hooks and other advanced features, although they may need to be patient with the setup process

  • Dissatisfied Customers: Customers who have had negative experiences with other providers may find RingCentral MVP to be a refreshing change, thanks to its superior overall system and excellent support, although they should be aware of potential issues with automatic contract renewals and cancellation procedures.

    • RingCentral MVP reviews

    4.0

    RingCentral MVP rating

    4.0

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.0

    Likelihood to recommend

    4.3

    Features

    4 RingCentral MVP reviews

    4.0 (4 reviews)

    • Deborah N

      Exemplary Customer Service Experience with RingCentral MVP

      I am absolutely thrilled with RingCentral MVP! Their unique approach to customer service is commendable. They offer a personalized touch by insisting on phone cancellations, which I find very reassuring. I had to cancel my account in November 223 and the process was smooth and straightforward. I was mistakenly charged for that month, but the issue was quickly resolved when I contacted my bank. To my surprise, they were so efficient that they even followed up with a charge in December, showing their commitment to ensuring all processes are thorough. It's clear to me that their main goal is to provide top-notch service and ensure customer satisfaction. I am genuinely impressed with their dedication and commitment!

      April 30, 2024

    • Johnny E

      RingCentral MVP: A User's Journey of Consistent Service and User-Friendly Features

      I've had an absolutely unique experience with RingCentral! They have an evergreen clause that ensures you a 2-year extension, which is fantastic because you don't have to worry about renewing your contract. It's all taken care of! When they updated their app, it was a game-changer. They streamlined some features, which at first seemed like a reduction, but it actually made the app more user-friendly and efficient. Even though I had the opportunity to switch to another provider, I chose to stick with RingCentral because of their consistent service. I appreciate the fact that they have a long-term vision and are not just about making quick money. They truly value their customers and it shows in their commitment to providing excellent service. I've learned so much from my journey with RingCentral and I'm excited to share my positive experiences with others. Other providers may offer different services, but RingCentral stands out with their fair terms and conditions. Signing a deal with RingCentral was one of the best decisions I've made. I highly recommend them!

      April 21, 2024

    • Xanthe S

      Exploring RingCentral MVP: A Leap into Advanced Communication

      Ringcentral completely transformed our previous phone system by introducing us to soft phones and providing video and text communication options. We initially found it to be a great addition when we only required phone/fax services. Ringcentral offers a high-quality soft phone service with a lot of options and a low entry barrier, a significant improvement from our previous system that lacked soft phone capabilities. The call quality is consistently excellent and both peer-to-peer and peer-to-client communications are straightforward. However, setting up the initial IVR for our company was a lengthy process and we had to hire an external party to create our entire workflow as the built-in functionality didn't meet our needs. We also wanted a custom API hook for new calls, but it took over six months to get this built in. We switched to RingCentral MVP from our previous plan with Mitel, which didn't include softphones.

      April 14, 2024

    • Diane W

      RingCentral MVP: Reliable and Efficient Communication Tool

      I have found RingCentral MVP to be a highly reliable and efficient communication tool

      April 14, 2024

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