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CloudBlue PSA

Empower your business with CloudBlue PSA

5.0 (4 reviews)

CloudBlue PSA is a comprehensive business management software designed for technology and service companies. It offers features such as project management, time tracking, billing, resource management, and customer relationship management.

General information about CloudBlue PSA

CloudBlue PSA is a comprehensive, cloud-based professional services automation (PSA) software designed to help businesses streamline operations and improve productivity. It offers a range of features including project management, time and expense tracking, billing and invoicing, resource management, and business intelligence.


The software provides real-time visibility into project performance and financials, enabling businesses to make informed decisions. It also integrates with popular accounting systems and customer relationship management (CRM) tools for seamless operations.


CloudBlue PSA's intuitive interface and customizable dashboards make it easy to use and adapt to specific business needs. With its robust functionality and flexible deployment options, CloudBlue PSA is a valuable tool for businesses looking to optimize their service delivery and increase profitability.


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What is CloudBlue PSA used for?

CloudBlue PSA is an essential tool for small businesses looking to optimize their operations. It offers centralized project management, making it easier to track time and expenses, which is crucial for budget adherence. Small businesses can also benefit from its automated billing feature, reducing errors and saving time. Moreover, its integration with existing accounting and CRM systems ensures a smooth transition. For instance, a consulting firm could use it to track billable hours, manage resources, and bill clients efficiently and accurately.

CloudBlue PSA features

  • Project management

    CloudBlue PSA provides comprehensive project management tools to streamline operations and improve productivity

  • Time and expense tracking

    The software offers time and expense tracking features, allowing businesses to monitor project performance and financial data in real time.

  • Billing and invoicing

    CloudBlue PSA includes billing and invoicing capabilities, enabling smooth financial operations.

  • Resource management

    The software provides resource management features, helping businesses to efficiently allocate resources and optimize service delivery.

  • Business intelligence

    CloudBlue PSA provides business intelligence tools, offering valuable insights that enable businesses to make informed decisions.

4 CloudBlue PSA reviews

5.0 (4 reviews)
  • Martinez

    Adaptable and Robust APIs with CloudBlue PSA

    The integration of Salesforce and ServiceMax didn't meet our needs, forcing us to conduct many processes outside the system and resulting in lost valuable information. Whenever we faced a problem, we had to gather all the facts before addressing the necessary questions to resolve issues, as all information was scattered. However, with Harmony, we can manage multiple quotes, despite our unique sales process, and all this information is readily available without manual input into Salesforce. We appreciate the ease of configuring this to our workflow without altering our business model to suit the product, and the ability to use the APIs. However, there are limitations in customizing screens for end-users, which can confuse some employees when faced with fields and choices they don't use. We chose CloudBlue PSA because its service desk workflows were superior to all others. The API calls demonstrated that the code is modern and efficient, which is crucial for us as we need the ability to make API calls.

    April 27, 2024

  • Hannah Jones

    CloudBlue PSA: Exceptional Business Process Management Tool

    I have found CloudBlue PSA to be an exceptional tool for managing my business processes

    April 21, 2024

  • Hollis

    HarmonyPSA: A Modern, Agile PSA with Comprehensive Features and Excellent Support

    I use HarmonyPSA for Managed IT services and it fulfills all our needs including CRM, service desk, sales, purchasing, billing, invoicing, and asset management. After two decades of using in-house solutions, we finally found a third-party solution that meets all our requirements. HarmonyPSA is the only PSA that met our needs for a modern, powerful service desk. Most other PSA solutions were ruled out because they didn't support HTML in ticket comments. HarmonyPSA uses modern technology and a responsive web design, making it compatible with all devices and screen sizes. Their contract management handles all our recurring billing, including edge cases. The sales, quoting, and purchasing features are flexible and have plenty of approval and release stages to facilitate an organized workflow and delegation of duties among our team. Dynamic URL links and editable HTML templates allow for customization and integrations. Despite having a small team, their staff is very knowledgeable about the product.

    April 16, 2024

  • Kenneth E

    Innovative, Adaptable, and Tailored: HarmonyPSA Stands Unrivaled in the Market

    I chose HarmonyPSA, a fully featured and well-supported PSA software, for my team after extensive research to find the best solution for our unique needs. We were attracted to HarmonyPSA for various reasons and decided to migrate to it. The migration process was challenging, but Harmony's systems facilitated easy upload and their support team was with us throughout. This was impressive given the significant time difference as we are based in Canada. Since switching to HarmonyPSA, we've experienced significant time savings and improved workflow. The innovative culture of Team Datalogic has introduced industry-leading features like kanban boards. The integrated board functionalities have greatly improved our processes and we look forward to more new features and installments. HarmonyPSA is also flexible. The ability to backtrack or download almost anything in .CSV format is a fantastic feature. The customization possibilities are endless!

    April 16, 2024

More CloudBlue PSA's reviews

CloudBlue PSA: Pros & Cons

Pros

  • Automated project management: CloudBlue PSA provides automated project management tools that streamline tasks, saving time and resources
  • Comprehensive reporting: The software offers comprehensive reporting capabilities that provide detailed insights into project performance, helping to inform decision-making
  • Seamless integration: CloudBlue PSA can seamlessly integrate with other business systems, enhancing operational efficiency and data consistency.

Cons

  • Limited customization: CloudBlue PSA may not offer as much customization options as some other project management software, which can limit its adaptability to specific business needs
  • High learning curve: The software can be complex and may require a significant amount of time to fully understand and utilize all its features
  • Expensive for small businesses: The pricing model of CloudBlue PSA might be too high for small businesses or startups with a tight budget.

Why is CloudBlue PSA better than other Business Process Management software?

CloudBlue PSA has more positive reviews than Netsuite: 91 vs 81

CloudBlue PSA is better at support than Netsuite: 4.5 vs 3.5

CloudBlue PSA is better at customer service than Acumatica: 4.5 vs 4.2

CloudBlue PSA is easy to use compared to Acumatica: 4.5 vs 4.3

CloudBlue PSA has better positive reviews than Odoo erp: 91 vs 81

CloudBlue PSA is better at customer support than Odoo erp: 4.5 vs 3.5

CloudBlue PSA has more positive reviews than Oracle NetSuite: 91 vs 82

CloudBlue PSA is better at support than Oracle NetSuite: 4.5 vs 3.7

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