List of Alternatives to HSI Donesafe
Here are some of HSI Donesafe's top competitors in the IT Management category: Freshservice, ManageEngine ServiceDesk Plus, ServiceNow or Atera.
Intelligent, flexible and intuitive ITSM software
4.0/5
(29)
Redeemed by 128 members
1 deal available
14 days free
Get deal for free
1 deal available
14 days free
Get deal for freeFreshservice's no-code, intuitive, and intelligent solution leverages AI to help companies of all sizes be more efficient, effective, and achieve a better ROI.
-
Advanced reporting & analysis
-
Self-service portal
-
IT Asset Management
-
Gamification
-
ITSM software
-
Service desk IT
-
IT project management
-
SLA management
Starter
$15 / user / monthGrowth
$41 / user / monthPro
$78 / user / monthEnterprise
$99 / user / monthCordelia S
Exceeding Expectations: My Rewarding Experience with FreshWorks CRM
My experience with FreshWorks CRM has been incredibly enlightening and rewarding. Initially, I was attracted by their promises of effortless recurring ticket creation and seamless integration with FreshDesk. Once the sales transaction was completed, it became clear that these were not just promises, but realities. When I encountered issues and reached out for help, I was met with a comprehensive and highly efficient support system. Even better, when I pointed out areas for improvement and suggested changes, I was met with open ears and a proactive response. My emails and calls were promptly attended to, and it was evident they were genuinely interested in addressing my concerns and improving the situation. This level of customer service and accountability is absolutely commendable. It's heartening to see a company that initially seemed reliable exceed their promises and take responsibility for their continuous improvement. My experience with FreshWorks CRM has been a dream, and I strongly encourage others to consider engaging with them.
October 20, 2024
ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset and project management capabilities. It offers tools for incident, problem, change, and release management. It also includes features for contract management, purchase order management, and knowledge base creation. The software is designed to streamline IT service operations, improve productivity, and reduce downtime.
-
Comprehensive IT Service Management
-
Incident, Problem, and Change Management
-
Robust Project Management
-
Customizable Reporting Capabilities
-
Asset Management
James Brown
Seamless Integration: A Unified IT Management System Review
The software's integration with other IT management tools is seamless. This has helped us create a unified IT management system
September 29, 2024
ServiceNow offers a comprehensive platform that serves as a single solution for your enterprise service management needs. Whether you're a large corporation or a growing business, ServiceNow has the tools to streamline and optimize your daily operations.
-
Automation and workflow
-
Self-service knowledge base
-
Reporting and analytics
-
Asset management
-
Multichannel support
-
Service catalog
-
Change management
-
Incident management
Ursa M
The Invaluable Role of ServiceNow's CMDB in IT Infrastructure Management
As a system administrator, I find the configuration management database (CMDB) in ServiceNow invaluable. It helps us maintain an up-to-date inventory of our IT infrastructure
August 11, 2024
Atera is a comprehensive cloud-based IT management platform designed specifically for Managed Service Providers (MSPs) and IT departments. It offers an all-in-one solution that integrates Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and remote access capabilities.
-
Automated IT processes
-
Remote access
-
Comprehensive reporting and analytics
-
Remote Monitoring and Management (RMM)
-
Professional Services Automation (PSA)
Kayla M
Atera: Exceeding Expectations with Powerful Patch Management
I've found the software's patch management feature to be incredibly useful in maintaining system security. Overall, Atera has exceeded my expectations and I would highly recommend it to other IT professionals.
August 31, 2024
14 days free
Get deal for free
1 deal available
14 days free
Get deal for freeNinjaOne is a unified IT management platform designed to streamline operations, enhance security, and boost efficiency for MSPs and IT departments.
-
Integrated backup and recovery
-
Efficient software deployment
-
Mobile device management (MDM)
-
Automated patch management
-
Unified endpoint management
-
Remote monitoring and management
-
Comprehensive reporting and analytics
-
Secure remote access
Kyle W
Impressive Scalability of NinjaOne
Lastly, the scalability of NinjaOne is impressive. As our company has grown, it has been able to accommodate our increasing needs without any issues.
August 24, 2024
Asana's platform supports you across work management and project planning. The platform allows you to have more visibility in how your daily work is connected to the company's bigger picture, and how to better organize yourself, communicate more efficiently, manage tasks and deadlines in order to finalize your products, services or deliverables on time; less work about work, and more focus time on what matters most.
-
Facilitate cross-functional collaboration
-
Manage project portfolios
-
Customize your processes
-
Visualize project timelines
-
Connect your favorite applications
-
Organize your work in an optimal way
-
Get detailed reports
-
Automate repetitive tasks
Personal
$0 (Freemium)Enterprise
Contact salesEnterprise+
Contact salesStarter
$14 per user per monthAdvanced
$32 per user per monthSen. Dara Bergstrom
Cleaner Reporting After Team Conventions
Asana is not perfect and it takes a little discipline to keep projects tidy, but once we agreed on naming, sections, and rules, the reporting dashboards gave us a much clearer picture of what was actually moving
July 28, 2026
Jira Service Management, developed by Atlassian, is a versatile IT service management (ITSM) solution designed to empower IT and service teams to deliver fast and effective support. It integrates seamlessly with Jira Software, offering features such as incident, problem, and change management, which streamline and automate operations to enhance service delivery.
-
Insightful analytics
-
Power ticket management
-
Flexible customization
-
Seamless collaboration
-
Time-saving automation
Philip G
Unlucky Experience with Jira
I am unfortunate to use Jira at work and its ergonomics and simplicity are quickly fading away. I am unsure of how the product owners determine the software's evolution, but so far, I can only see a decline in ergonomics and quality.
October 20, 2024
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
