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7 Best Alternatives to Hsi donesafe in May 2024

Alternatives & Competitors to Hsi donesafe

  1. 1. Asana
  2. 2. Freshservice
  3. 3. Jira service management
  4. 4. Atera
  5. 5. ServiceNow
  6. 6. Manageengine servicedesk plus
  7. 7. Ninjaone
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Here are competitors or alternatives to Hsi donesafe and other similar IT Management software. You need to consider some important factors when choosing a tool like Hsi donesafe for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Hsi donesafe that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Hsi donesafe. Discover sofware like Asana, Freshservice, Jira service management or Atera.

List of Alternatives to Hsi donesafe

From IT Management tools, we have selected the best alternatives to Hsi donesafe based on reviews for each solution and similarities with Hsi donesafe. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo asana

1. Asana
5.0 (6 reviews)
1 deal available

Collaboration IT Management Task Management

Description

Asana's platform supports you across work management and project planning. The platform allows you to have more visibility in how your daily work is connected to the company's bigger picture, and how to better organize yourself, communicate more efficiently, manage tasks and deadlines in order to finalize your products, services or deliverables on time; less work about work, and more focus time on what matters most.

Asana compared to Hsi donesafe

Hsi donesafe has more positive reviews than Asana: 97 vs 91

Hsi donesafe is better at value for money than Asana: 4.8 vs 4.4

Asana is better at number of features than Hsi donesafe: 212 vs 198

Asana: Pros & Cons

Numerous integrations: It is possible to connect many software to the platform
Free plan: The platform offers a free plan, ideal for teams with a limited budget
Dashboard: Asana’s dashboard is user-friendly and allows you to efficiently track different aspects of a project
Limited exports: It is impossible to export data in PDF or Excel format
Progression curve: The numerous functionalities require time to adapt to fully use the platform

Best features

  • - Customize your processes

  • - Visualize project timelines

  • - Get detailed reports

  • - Connect your favorite applications

  • - Facilitate cross-functional collaboration

  • - Automate repetitive tasks

  • - Organize your work in an optimal way

  • - Manage project portfolios

Asana pricing

Enterprise

Contact sales

Enterprise+

Contact sales

Personal

Free

Starter

$11 / user / month

Advanced

$26 / user / month
6 months free on the Advanced plan (Save $2,400)
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logo freshservice

2. Freshservice
4.0 (6 reviews)
1 deal available

IT Management Employee Engagement

Description

Freshservice's no-code, intuitive and intelligent solution, helps companies of all sizes be more efficient, effective and achieve a better ROI.

Freshservice compared to Hsi donesafe

Hsi donesafe has more positive reviews than Freshservice: 97 vs 94

Hsi donesafe pricing plans are more competitive than Freshservice: 4.8 vs 4.4

Hsi donesafe has more options than Freshservice: 198 vs 132

Freshservice: Pros & Cons

Ease of use: Freshservice is as easy to learn as it is to deploy
Free plan: The platform offers a free plan for small teams
Billing system: You can bill the service directly via the platform
Additional fees: The platform charge fees for database records
Analysis reports: Reports are of poor quality
Software integrations: Many integrations are missing

Best features

  • - Service desk IT

  • - ITSM software

  • - IT project management

  • - Self-service portal

  • - SLA management

  • - Gamification

  • - IT Asset Management

  • - Advanced reporting & analysis

Freshservice pricing

Starter

$15 / user / month

Growth

$41 / user / month

Pro

$78 / user / month

Enterprise

$99 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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Trainual Logo

3. Jira service management
3.5 (6 reviews)

IT Management

Description

Jira Service Management brings value by providing a comprehensive and efficient solution for managing and resolving customer service and support requests. It enables businesses to streamline their service desk operations, improve response times, and enhance customer satisfaction. With features like request tracking, automated workflows, self-service portals, and robust reporting capabilities, Jira Service Management empowers teams to deliver exceptional customer service while reducing costs and increasing productivity.

Jira service management compared to Hsi donesafe

Hsi donesafe has more positive reviews than Jira service management: 97 vs 91

Hsi donesafe is better at support than Jira service management: 4.5 vs 4.3

Hsi donesafe is easier to use than Jira service management: 4.5 vs 4.2

Hsi donesafe is more suitable for small businesses thanks to its good value for money than Jira service management: 4.8 vs 4.3

Hsi donesafe has more functions than Jira service management: 198 vs 107

Jira service management: Pros & Cons

Efficient project management: Jira Service Management allows you to smoothly manage and track all your projects
Scalability and customization: Jira Service Management can be easily scaled and customized to fit the unique needs of your business.
Seamless collaboration: Jira Service Management facilitates team coordination, enabling seamless collaboration and effective communication
Steep learning curve: It can take time and effort for inexperienced users to become proficient in using Jira Service Management effectively
Expensive pricing: The cost of Jira Service Management may be prohibitive for young entrepreneurs with tight budgets.
Limited customization options: Jira Service Management may not offer enough flexibility to tailor the software to specific business needs

Best features

  • - Power Ticket Management

  • - Flexible Customization

  • - Seamless Collaboration

  • - Insightful Analytics

  • - Time-Saving Automation

There is no deal for this product
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logo atera

4. Atera
4.5 (6 reviews)

IT Management

Description

Atera brings tremendous value to businesses by providing an all-in-one remote monitoring and management (RMM) platform. With Atera, businesses can effectively manage their IT infrastructure, streamline workflows, improve efficiency, and deliver exceptional IT services to their clients. The platform offers a comprehensive set of tools and features including remote access, patch management, IT ticketing, asset management, network monitoring, and more. Atera's value lies in its ability to help businesses reduce costs, increase productivity, and achieve greater customer satisfaction in the ever-evolving IT landscape.

Atera compared to Hsi donesafe

Hsi donesafe has more positive reviews than Atera: 97 vs 95

Hsi donesafe is more suitable for small businesses thanks to its good value for money than Atera: 4.8 vs 4.7

Hsi donesafe is more versatile than Atera: 198 vs 131

Atera: Pros & Cons

Cost-effective solution: Atera offers affordable pricing plans that fit within a startup's budget
All-in-one platform: Atera provides a comprehensive suite of tools and features for managing your business
Streamlined workflows: Atera's automation and ticketing system helps optimize your team's productivity.
Limited integrations: Atera may not offer integration with all the tools and software your business needs
Steep learning curve: The complex features and functionalities of Atera may require time to master
Pricey for startups: The cost of Atera's subscription plans might be prohibitive for young entrepreneurs on a tight budget.

Best features

  • - Proactive Network Monitoring

  • - Integrated Ticketing System

  • - Intelligent PSA Tools

  • - All-in-One Remote Monitoring and Management Software

  • - Robust Reporting and Analytics

There is no deal for this product
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logo servicenow

5. ServiceNow
3.8 (6 reviews)

IT Management

Description

ServiceNow offers a comprehensive platform that serves as a single solution for your enterprise service management needs. Whether you're a large corporation or a growing business, ServiceNow has the tools to streamline and optimize your daily operations.

ServiceNow compared to Hsi donesafe

Hsi donesafe has better positive reviews compared to ServiceNow: 97 vs 93

Hsi donesafe is better at customer service than ServiceNow: 4.5 vs 4.3

Hsi donesafe is easy to use compared to ServiceNow: 4.5 vs 4.1

Hsi donesafe pricing plans are more competitive than ServiceNow: 4.8 vs 4.2

Hsi donesafe has more features than ServiceNow: 198 vs 66

ServiceNow: Pros & Cons

Comprehensive platform: ServiceNow offers an all-in-one platform with a wide range of IT service management and business process automation tools
Customization: The platform provides extensive customization options, allowing organizations to tailor workflows and applications to their specific needs
Automation and efficiency: ServiceNow's automation capabilities streamline processes, improve productivity, and reduce manual work, resulting in cost savings
Complexity: ServiceNow can be complex, particularly for smaller organizations, and may require dedicated resources for implementation and ongoing management
Cost: While it offers robust features, ServiceNow can be expensive, especially for smaller businesses, and may not be cost-effective for all organizations
Learning curve: The platform's rich feature set can lead to a steep learning curve for users and administrators, potentially slowing down adoption

Best features

  • - Incident management

  • - Asset management

  • - Automation and workflow

  • - Change management

  • - Self-service knowledge base

  • - Reporting and analytics

  • - Service catalog

  • - Multichannel support

There is no deal for this product
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manageengine servicedesk plus logo

6. Manageengine servicedesk plus
4.2 (6 reviews)

IT Management

Description

ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset and project management capabilities. It offers tools for incident, problem, change, and release management. It also includes features for contract management, purchase order management, and knowledge base creation. The software is designed to streamline IT service operations, improve productivity, and reduce downtime.

Manageengine servicedesk plus compared to Hsi donesafe

Hsi donesafe has more positive reviews than Manageengine servicedesk plus: 97 vs 87

Hsi donesafe is better at support than Manageengine servicedesk plus: 4.5 vs 4.0

Hsi donesafe is easier to use than Manageengine servicedesk plus: 4.5 vs 4.0

Hsi donesafe is more suitable for small businesses thanks to its good value for money than Manageengine servicedesk plus: 4.8 vs 4.2

Hsi donesafe has more options than Manageengine servicedesk plus: 198 vs 75

Manageengine servicedesk plus: Pros & Cons

Comprehensive ITSM Suite: ManageEngine ServiceDesk Plus offers a complete set of ITIL process modules, including incident management, problem management, change management, and CMDB
Streamlined Workflow Automation: The software allows users to automate ticket workflows, approvals, and SLAs, reducing manual efforts and increasing efficiency
Robust Reporting Capabilities: With its advanced analytics and customizable dashboards, ServiceDesk Plus provides insightful reports for better decision-making and IT service performance tracking.
Complex interface: The user interface of ManageEngine ServiceDesk Plus can be complex and difficult to navigate for some users, especially those who are not tech-savvy
Limited customization: While the software offers a range of features, there are limitations to how much these can be customized to suit individual business needs
Performance issues: Some users have reported occasional lags and slow performance, which can affect productivity and efficiency.

Best features

  • - Comprehensive IT Service Management

  • - Incident, Problem, and Change Management

  • - Robust Project Management

  • - Asset Management

  • - Customizable Reporting Capabilities

There is no deal for this product
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ninjaone logo

7. Ninjaone
4.5 (6 reviews)

Remote Desktop

Description

NinjaOne is a unified IT operations software that provides an all-in-one solution for managing networks, devices, and systems. It offers features like monitoring, alerting, patching, automation, and remote control. Its user-friendly interface and powerful integrations make it a versatile tool for IT professionals to streamline their workflows and improve efficiency.

Ninjaone compared to Hsi donesafe

Ninjaone is a better solution based on percentage of positive reviews than Hsi donesafe: 98 vs 97

Ninjaone is a better solution for customer support than Hsi donesafe: 4.8 vs 4.5

Ninjaone is easier to set up than Hsi donesafe: 4.8 vs 4.5

Hsi donesafe is more suitable for small businesses thanks to its good value for money than Ninjaone: 4.8 vs 4.6

Hsi donesafe has more options than Ninjaone: 198 vs 98

Ninjaone: Pros & Cons

Unified IT Operations: NinjaOne provides a unified solution for all IT operations, including network management, endpoint management, patch management, and remote control
Enhanced Efficiency: With automation and scripting, NinjaOne greatly enhances the efficiency of IT operations, reducing the time and effort required for routine tasks
Robust Reporting: NinjaOne offers comprehensive reporting capabilities, providing detailed insights into the performance and health of your IT infrastructure.
High Pricing: NinjaOne can be quite expensive, especially for small businesses or startups with a tight budget
Complexity: The software has a steep learning curve and can be complex to use, particularly for beginners or non-technical users
Limited Customization: NinjaOne offers limited customization options, which might not cater to the specific needs of every business.

Best features

  • - Unified IT Operations Management

  • - Remote Monitoring and Management

  • - Network Performance Monitoring

  • - Robust Security Features

  • - Cloud-Based Nature

There is no deal for this product
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