General information about Preferred patron loyalty
Preferred Patron Loyalty is a customer loyalty management solution designed for companies of all sizes, allowing them to track, manage and incentivize their customers. This software offers features such as rewards program, gift card system, email marketing, and CRM integration.
Users can create custom loyalty programs, offering points for purchases or activities, which can be redeemed for rewards. It also allows businesses to send personalized emails and SMS messages to their customers to promote engagement.
The software provides detailed reporting and analytics, enabling businesses to monitor customer behavior and adjust their strategies accordingly. With its user-friendly interface and robust functionality, Preferred Patron Loyalty helps businesses build strong relationships with their customers and boost their revenue.
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See alternatives to Preferred patron loyalty like Brevo (ex. Sendinblue) or HubSpot.What is Preferred patron loyalty used for?
Preferred Patron Loyalty is a valuable tool for small businesses looking to strengthen their customer relationships and boost their revenue. It allows the creation of personalized loyalty programs, rewarding customers for their purchases and activities, which encourages repeat business. For example, a coffee shop could offer a free coffee after ten purchases. Additionally, the software facilitates targeted marketing, allowing businesses to send special offers via email or SMS. Finally, by providing detailed analyses of customer behavior, it helps businesses refine their strategies to better meet their customers' needs.Preferred patron loyalty features
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Rewards Program Feature
Allows users to create custom loyalty programs, offering points for purchases or activities, which can be redeemed for rewards -
Gift Card System
This feature enables businesses to offer gift cards as part of their loyalty program -
Email Marketing Capability
Allows businesses to send personalized emails and SMS messages to their customers to promote engagement -
CRM Integration
The software can be integrated with a company's existing Customer Relationship Management system, making it easier to manage customer information and interactions -
Detailed Reporting and Analytics
Provides businesses with detailed reports and analytics on customer behavior, enabling them to adjust their strategies accordingly.
4 Preferred patron loyalty reviews
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Steven J
Exceptional Customer Relationship Management with Preferred Patron Loyalty
I have found Preferred Patron Loyalty to be an exceptional tool for managing customer relationships
April 29, 2024
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Sophia Davis
Three Years with Preferred Patron: Our Experience
I have been using Preferred Patron for 3 years and I am very satisfied with it. The customer service, especially from Brett and Matt, is exceptional and they always respond quickly to any concerns. They genuinely care about the user experience and are more knowledgeable than other tech support I have used. The rewards program continues to attract new customers and keeps our regulars returning more frequently. The program is extensive and can be used for various applications, but we stick to the basics for our restaurant. I definitely recommend it.
April 20, 2024
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Anna Johnson
Essential Tool for Every Retail Store's Success
Our loyalty program has been crucial in growing our new retail store, particularly during the COVID-19 pandemic when we were shut for over a month. The ability to communicate with our loyalty members enabled us to make thousands of dollars in sales that would have otherwise been impossible. We view this program as a necessary business expense that more than pays for itself. We value the ability to automate marketing and rewards, as well as the simplicity of signing up and regularly communicating with customers. However, I wish I could edit and send marketing emails from my iPad, as I seldom use my laptop now. The ability to schedule multiple marketing emails at once would also be helpful. The vendor responded to my feedback, stating that they are actively improving their iPad compatible tools and that the ability to schedule multiple marketing emails already exists. They promised to reach out to me to demonstrate how to use this feature. They thanked me for my feedback in September 2020.
April 16, 2024
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Justin Williams
A Real Game Changer - Absolutely Adored!
As a frozen yogurt shop owner, the winter season can be tough for business. Thankfully, the Preferred Patron Loyalty system helps drive business during this time. Its marketing and engagement capabilities are unparalleled, allowing us to connect with our customers when they might not be thinking about frozen yogurt. Our business has improved significantly since using Preferred Patron. The company and support staff are also fantastic, always available when needed. I would recommend this to any small business.
April 13, 2024
Preferred patron loyalty: Pros & Cons
Pros
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Customer Retention: Preferred Patron Loyalty software helps businesses retain their customers by rewarding them for their loyalty
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Business Analytics: The software provides businesses with valuable insights and data about their customers' buying habits, preferences, and behaviors
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Customization: The software allows businesses to create custom loyalty programs that suit their specific needs and goals.
Cons
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Complex setup process: The Preferred Patron Loyalty software can be quite complex to set up and may require a significant amount of time to fully understand and implement
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Limited customization options: The software does not offer a wide range of customization options, which can limit its usefulness for businesses with specific needs or preferences
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High cost: The Preferred Patron Loyalty software is quite expensive compared to other similar products on the market, which could be a deterrent for small businesses or those on a tight budget.
Why is Preferred patron loyalty better than other Email Marketing software?
Preferred patron loyalty has better positive reviews than ActiveCampaign: 99 vs 94
Preferred patron loyalty is better at customer support than ActiveCampaign: 5.0 vs 4.5
Preferred patron loyalty has better positive reviews compared to Brevo (ex. Sendinblue): 99 vs 93
Preferred patron loyalty is better at customer service than Brevo (ex. Sendinblue): 5.0 vs 4.6
Preferred patron loyalty is a better solution based on percentage of positive reviews than Constant Contact: 99 vs 85
Preferred patron loyalty is a better solution for customer support than Constant Contact: 5.0 vs 4.0
Preferred patron loyalty has more positive reviews than Marketo: 99 vs 86
Preferred patron loyalty is better at support than Marketo: 5.0 vs 3.9
