Preferred Patron Loyalty Promo code

Comprehensive and User-Friendly Training: Preferred Patron Loyalty Review

The training provided by Preferred Patron Loyalty was comprehensive and easy to understand, ensuring we could hit the ground running with the software

October 20, 2024

Superb Tool, Exceptional Support

I've found that Preferred Patron Loyalty has greatly enhanced customer loyalty and communication for special events, sales, and announcements. The software is powerful yet easy to use, providing good functionality and reports, along with cloud storage, making it virtually worry-free. I value the fact that I own the data, so if I decide it's not a good fit for my company, I can keep the data. New staff members can learn to use the software within minutes. The technical support is outstanding, which is rare in today's world. They answer the phone and work with you until any issue is resolved. If I had to critique one thing, it would be the software updating process. It could be a bit easier or automated, similar to Windows updates. But overall, I have nothing negative to say about the software.

October 13, 2024

Unbeatable Loyalty Program: Preferred Patron Outshines Royalty Rewards

As a member of restaurantowner.com, I was initially recommended Royalty Rewards. I found their presentation impressive, but decided to explore other options before making a decision. That's when I discovered PreferredPatron. After a demo with Brett, I was astounded by the features of PreferredPatron compared to Royalty Rewards, to the point where I asked the representative from Royalty Rewards to stop contacting me. I chose PreferredPatron mainly because it allows me to foster profitable guest relationships and understand their spending habits. Unlike Royalty Rewards, which only considers birthdays, PreferredPatron goes beyond that. I've observed that our anniversary spending guests spend more than the birthday guests, a factor that Royalty Rewards doesn't even consider. I signed up with PreferredPatron and they provided an excellent explanation of the software. I'm still getting to grips with all the incredible features, but I can confidently say that you won't be disappointed. The team is always available.

October 6, 2024

Efficient and User-Friendly Software for Client Tracking

I appreciate the ability to track when our clients last visited our office using the Preferred Patron Loyalty software. I find the email verification feature useful for ensuring we have the correct email addresses for our clients. However, I've noticed that the birthday and 'miss you' points we've set up don't always work. I have to manually click the correct points in two different places to ensure they take effect. The vendor responded to my feedback, expressing their happiness that after 2.5 years, their system continues to add value to our business. They quickly identified and fixed the issue with automatic point credits, and assured me that going forward, any point credits associated with our campaigns will automatically deposit into the members' accounts. This issue was due to a setup parameter not being enabled on Birthday, Anniversary, and 'Miss You' campaigns in our account.

September 29, 2024