List of Alternatives to Totango
Here are some of Totango's top competitors in the CRM category: Hubspot Service Hub, Pendo, Segment or Mixpanel.
Transform customer service into customer success
4.2/5
(29)
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30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for freeHubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.
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Customer feedback
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Live chat and conversational bots
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Automation tools
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Knowledge base
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Ticketing system
Jose C
Top-Notch Support and Satisfaction: A HubSpot Service Hub Review
Lastly, the support we've received from HubSpot has been top-notch. Any issues we've had have been resolved quickly and efficiently. Overall, I couldn't be happier with HubSpot Service Hub.
October 20, 2024
Pendo is a product experience platform that provides user insight, user guidance, and user communication tools for digital product teams. It enables businesses to understand and guide users to create product experiences that customers love.
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User experience analytics
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Integration capabilities
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Feedback collection
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In-app guidance
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Product roadmap planning
Cheryl
Pendo: Ensuring Data Security and Compliance for IT Managers
As an IT manager, I am impressed by Pendo's security features and its compliance with data privacy regulations. It gives us peace of mind knowing that our user data is safe and secure
July 22, 2024
Pendo compared to Totango
Pendo is better at customer support than Totango: 4.5 vs 4.0
Pendo is more suitable for small businesses thanks to its good value for money than Totango: 4.3 vs 4.0
Segment allows you to collect data from your web and mobile applications and provides key information about your customers and users for your marketing and product teams.
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Integrations
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Collect data from servers
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Real-time audiences
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Customer journey and touch points
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Store and analyze data easily
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Track the performance of your mobile apps
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Track customer behavior across your e-commerce site
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Unified contact files
Free
$0 (Freemium)Business
Custom pricingTeam
$120 / monthHellen Ratke
Central Data Layer Savings
We use Segment as the central layer between our app and the rest of our stack, and it has saved our engineering team a lot of repeat work. The warehouse integrations are solid, and having customer data flow cleanly into downstream tools has made reporting much less messy
June 2, 2026
Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.
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Experiments
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Funnel analysis
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User profiles
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Data warehouse connector
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Event tracking
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Cohort analysis
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Retention analysis
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Notifications and messaging
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Data export and API
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Impact report
Growth
Starts at $0 ($.00028 per event after 1M)Free
$0 (Freemium)Enterprise
Custom pricingMalcom Waelchi
Seamless Identity Merge Across Devices
We pipe product events in and also send a few server-side events for billing, and Mixpanel’s identity merge has been pretty painless, which matters a lot for our B2B app where people switch devices and emails
June 2, 2026
The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.
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Automatically qualify your listings
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Customer profiling
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Real-time sales insights
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AI-powered insights
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Connect all your favorite tools
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Follow the most relevant KPIs
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Get to know your customers
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Take advantage of AI advances
Free
Scale
Contact salesGrowth
$149 / monthMrs. Howard Barton
Fast Answers with Funnels, Retention, and CRM Sync
June Analytics feels built for teams that actually need answers fast, not just charts, and I have found the conversion funnels, retention breakdowns, and synced CRM context especially helpful when we want product and sales working from the same picture
May 31, 2026
June Analytics compared to Totango
June Analytics is a better solution based on percentage of positive reviews than Totango: 100 vs 83
June Analytics is a better solution for customer support than Totango: 4.3 vs 4.0
June Analytics is easier to set up than Totango: 4.1 vs 4.0
June Analytics is more suitable for small businesses thanks to its good value for money than Totango: 4.6 vs 4.0
June Analytics has more functions than Totango: 61 vs 30
Enhance the efficiency and effectiveness of your board meetings with OnBoard Meetings, the comprehensive board management software designed to revolutionize the way you plan, prepare, and execute board meetings.
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Collaboration and annotation
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Offline access
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Meeting preparation
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Voting and decision-making
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Secure document management
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Meeting follow-up and task management
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Meeting analytics and insights
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Board member training and onboarding
Theresa C
Seamless Transition: Comprehensive and User-Friendly Onboard Software Training Resources
The training resources provided for the onboard software were comprehensive and easy to understand, making the transition process smooth.
October 22, 2024
OnBoard Meetings compared to Totango
OnBoard Meetings is a better solution based on percentage of positive reviews than Totango: 97 vs 83
OnBoard Meetings is a better solution for customer support than Totango: 4.8 vs 4.0
OnBoard Meetings is better at ease to use than Totango: 4.7 vs 4.0
OnBoard Meetings is better at value for money than Totango: 4.5 vs 4.0
OnBoard Meetings is more versatile than Totango: 97 vs 30
ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. It integrates with business systems and provides behavior analytics to understand customer usage, allowing businesses to personalize the customer experience, automate tasks, and improve retention. It also offers features like customer health scoring, NPS tracking, and customer segmentation.
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Automated Customer Journeys
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Real-time Customer Success Platform
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In-app Communications and Alerts
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Integration with Various Data Systems
Teresa Martinez
ChurnZero: A Time-Saver that Pinpoints Client Needs to Minimize Churn
With ChurnZero, I can easily understand individual usage without logging into each account. It gives me detailed information on specific activities, helping me assist each user effectively. I can stay updated even without being logged in, as it sends email alerts for important events, enabling me to respond quickly to potential issues. I wish there were a few more alerts, but the team has been very responsive and we're just waiting for the tech to integrate with our platforms.
August 4, 2024
Lemon Learning is a digital adoption platform that helps users understand and navigate software applications. It provides interactive, in-app guidance and training to improve user adoption and productivity. The tool can be used for any web-based application, including CRM, ERP, HRIS, and more. It simplifies onboarding, reduces support costs, and accelerates the digital transformation of businesses.
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Interactive Learning
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In-app Guidance
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Multilingual Support
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Customization
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Analytics
Peter R
Enhancing Software Skills: A Worthwhile Investment for Any Organization
it's definitely worth the investment for any organization looking to enhance their software skills.
August 3, 2024
Lemon learning compared to Totango
Lemon learning has better positive reviews compared to Totango: 100 vs 83
Lemon learning is better at customer service than Totango: 5.0 vs 4.0
Lemon learning is easy to use compared to Totango: 4.5 vs 4.0
Lemon learning pricing plans are more competitive than Totango: 4.7 vs 4.0
Lemon learning is more versatile than Totango: 52 vs 30
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