logo mixpanel
Mixpanel reviews
1 deal available
4.0 (4 reviews)

Mixpanel is an advanced analytics software that aids in product improvement through detailed user interaction data. It provides insights into user preferences and behaviors, enabling businesses to tailor their products and services to meet customer needs effectively. Mixpanel's features include data analysis tools, A/B testing, user segmentation, and funnel analysis. This software helps businesses understand their users better, leading to enhanced customer satisfaction and business growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Mixpanel?
  • 04How Mixpanel compare to similar software?
  • 05Who is Mixpanel best for according to our reviewers?
  • 06Mixpanel reviews

Pros from reviewers

  • Reliable and comprehensive: Mixpanel is a reliable solution that provides a variety of tools and libraries useful for administrators, marketers, developers, and managers

  • Broad range of tracking: It tracks both events and profiles, gathering a broad range of attributes, some of them automatically. This is beneficial for monitoring customer activity, particularly when errors occur

  • Supports multiple platforms: Mixpanel supports mobile, web, and server-side analytic events, and offers implementations for various languages and platforms, including JS, Ruby, Python, PHP, etc

  • Detailed analytics: Mixpanel is used for understanding drop-off and conversion across different product funnels, measuring product usage analytics across different plans to better understand customers, and encouraging feature adoption through usage analytics

  • Helpful documentation: The documentation is very thorough, addressing some less common use cases. The dashboard provides a dictionary, event and field renaming, a live stream of events and profile updates, and a range of graphs and insights. The built-in visualizer uses Mixpanel's own query builder, which works flawlessly with just a bit of reading. The documentation, examples, and how-to's are very useful.

Cons from reviewers

  • High cost: Mixpanel can be quite expensive, making it less attractive compared to other tools, especially for smaller businesses or startups

  • Limited dashboard access: The dashboard access is quite restricted, limiting the number of charts that can be created and there's no option to create a team or squad to collaborate on a specific dashboard

  • Delayed updates: Mixpanel doesn't miss updates, but they might be delayed, which can skew the data and affect the accuracy of funnels

  • Lack of integrations: The software doesn't offer an extensive range of integrations, which can limit its functionality and compatibility with other tools

  • Poor customer service: There have been instances of unresponsiveness from Mixpanel's customer service, which can be frustrating and unprofessional, especially when trying to resolve issues or seek assistance.

logo mixpanel

1 year free on Mixpanel

Get 1 year free on Mixpanel and up to $50,000 savings with Secret.

Main features

Starting Price

$24

/ month

Free Plan

No

Experiments

Data warehouse connector

Impact report

Cohort analysis

Event tracking

What is Mixpanel?

Mixpanel is a traffic analysis tool for web and mobile platforms, designed to help businesses grow through data-driven marketing. It provides valuable information that allows for more informed decision-making. Mixpanel's key function is to optimize the customer journey, with features that map customer behavior and provide comprehensive graphs and tips for understanding customers better. The tool is customizable, allowing users to configure their own metrics for measuring growth and retention. By integrating other tools with Mixpanel, users can activate event data to improve the accuracy and relevance of their web marketing strategy. Mixpanel is a recognized SaaS software solution used by companies like OpenAI, CNN, Pinterest, Netflix, BuzzFeed, Yelp, and Supreme. Promotional deals are available on the platform's price plans for cost savings.
logo mixpanel

1 year free on Mixpanel

Get 1 year free on Mixpanel and up to $50,000 savings with Secret.

logo mixpanel

Mixpanel

vs

logo hotjar

Hotjar

As we delve into the comparison of Hotjar vs Mixpanel, we uncover the nuanced differences that set these two tools apart. One key distinction lies in their user segmentation capabilities, with Mixpanel showcasing its prowess in this area. The extensive toolkit it offers enables users to craft highly specific and intricate user segments based on a multitude of attributes and behaviors. This level of granularity empowers businesses to precisely pinpoint user groups, extracting insights that drive targeted actions and optimizations. In contrast, Hotjar provides a more streamlined user segmentation experience, which may be well-suited for simpler analyses and quicker insights.


Moving on to cohort analysis, Mixpanel once again takes the lead. Its cohort analysis feature allows users to create cohorts by grouping individuals who share common characteristics or behaviors within a specific time frame. This functionality provides invaluable insights into user retention, engagement patterns,...

logo mixpanel

Mixpanel

Product analytics platform

1 year free on Mixpanel

Save up to $50,000

logo hotjar

Hotjar

Easily improve user experience on your website

3 months free on the Business plan on Hotjar

Save up to $150

logo mixpanel

Mixpanel

vs

logo segment

Segment

Mixpanel and Segment are both analytics platforms, but they differ significantly in their focus and functionalities. Mixpanel is primarily geared towards user analytics, enabling companies to track user interactions within their website or application in real-time. It excels in its detailed event tracking and the ability to create complex funnels, cohort analyses, and user segmentation. Mixpanel is particularly well-suited for businesses that want to gain in-depth insights into user behavior to drive engagement and growth. Its user-friendly interface is a boon for small businesses or teams without specialized data analysis skills.


On the other hand, Segment acts more as a data infrastructure platform. It allows businesses to collect customer data from various touchpoints and send it to other marketing, analytics, or data warehousing tools. Segment excels in data integration and governance. With the ability to connect with over 9,000 popular tools and robust data governance features,...

logo mixpanel

Mixpanel

Product analytics platform

1 year free on Mixpanel

Save up to $50,000

logo segment

Segment

Customer Data Platform

$50,000 in credits for 1 year on Segment

Save up to $50,000

logo mixpanel

Mixpanel

vs

logo amplitude

Amplitude

Mixpanel and Amplitude are both prominent players in the realm of product analytics, each with its own strengths and differences to consider when choosing the right platform for your analytics needs.


One significant difference between Mixpanel and Amplitude is their approach to user analytics. Mixpanel is renowned for its event-driven analytics, focusing on tracking specific user interactions within your product. This means you can dive deep into understanding how users engage with individual features and events. Mixpanel excels in providing detailed insights into user behavior, making it a preferred choice for companies that want to closely monitor and optimize specific user actions.


On the other hand, Amplitude takes a more comprehensive approach to user analytics. It emphasizes user behavior analysis and offers a holistic view of user journeys and product usage. Amplitude's strength lies in its ability to segment users, create behavioral cohorts, and perform robust retention...

logo mixpanel

Mixpanel

Product analytics platform

1 year free on Mixpanel

Save up to $50,000

logo amplitude

Amplitude

Online analytics platform

12 months free on the Growth plan on Amplitude

Save up to $1,000

Who is Mixpanel best for according to our reviewers?

  • Product Managers: These professionals can use Mixpanel to understand drop-off and conversion across different product funnels, measure product usage analytics across different plans, and encourage feature adoption through usage analytics

  • Marketers: Marketers can use Mixpanel's event and funnel segmentation analysis and data crunching functionalities to better understand their customers and their behavior, and to create cross-functional dashboards to consolidate and present crucial metrics

  • Developers: Mixpanel offers implementations for various languages and platforms, including JS, Ruby, Python, PHP, etc., making it a useful tool for developers. They can use it to track user activity in the product, particularly when errors occur

  • SaaS Product Marketers and Developers: These users can use Mixpanel to track detailed and precise user interaction data for SaaS products, which can be used for product enhancement

  • Business Professionals and Data Analytics Experts: These users can use Mixpanel to create informative reports on product behavior. However, they may find the process of joining Mixpanel's Solution Partners program to be challenging.

  • logo mixpanel

    1 year free on Mixpanel

    Get 1 year free on Mixpanel and up to $50,000 savings with Secret.

    Mixpanel reviews

    4.0

    Mixpanel rating

    4.0

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.1

    Likelihood to recommend

    4.4

    Features

    4 Mixpanel reviews

    4.0 (4 reviews)
    • Isabella Johnson

      Understanding User Behavior with Mixpanel

      I have found Mixpanel to be an invaluable tool in understanding user behavior

      April 27, 2024

    • Zoe D

      Long-term User Experience with Mixpanel

      I've been enjoying using Mixpanel for a while now, although it's quite costly for my business and has caused some implementation issues. I'd recommend it for beginners in data analytics, but there are better options available.

      April 22, 2024

    • Joyce W

      Unrivaled Tool for Comprehensive Product Analytics!

      I use Mixpanel for understanding drop-off and conversion across different product funnels, measuring product usage analytics across different plans to better understand our customers, and encouraging feature adoption through usage analytics. I also use it to create a cross-functional dashboard to consolidate and present crucial metrics, making it easier to keep stakeholders informed. I appreciate the seamless event and funnel segmentation analysis and the many crunching functionalities. The data is readily downloadable in CSV or PNG format, and integrating the tracking code is hassle-free thanks to the comprehensive documentation and video tutorials. Overall, my experience has been pleasant. However, there are a few drawbacks. The dashboard lacks an auto-save feature, so I have to manually save every time I add a report. The pop-up is quite annoying, and there are occasional sync issues where some events don't show up until after a hard refresh. There's also no option to create a team or squad to collaborate on a specific dashboard, and the software doesn't offer an extensive range of integrations.

      April 15, 2024

    • Paul E

      Steer Clear of Mixpanel!

      I feel that they are dishonest in their contract setup and management. I would definitely avoid it as there are much better solutions available.

      April 13, 2024

    1 to 4 of 4 results

    Save on the best SaaS with Secret.

    Secret has already helped tens of thousands of startups save millions of dollars on the best SasS like Mixpanel and 386 more. Join Secret now to buy SaaS the smart way.