Pros from reviewers
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Continuous improvement and evolution: Xplor Recreation software is always evolving and improving, with regular updates and new features based on user feedback
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Inclusion of updates in the annual fee: Unlike other software where updates and upgrades are an additional cost, Xplor Recreation includes these in the annual fee
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Customization options: Xplor Recreation offers customization options that allow users to adjust behaviors and user interface objects to better suit their organization's needs, including the ability to send contracts, have them signed by the customer, and automatically saved to their account
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Online registration and transaction tracking: Xplor Recreation offers online registration and transaction tracking features, with contract amendments resulting in the entire contract being reverted to account credit and a new transaction schedule being set up
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Strong customer support and reliability: Xplor Recreation is known for its strong customer support and reliability, with a user-friendly interface that new staff members can quickly learn.
Cons from reviewers
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Limited customization options in reporting features: Despite the software's continuous evolution and improvement, users have expressed a desire for more customization options in the reporting features
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Inability for customers to select recurring dates for rental requests: This limitation can cause difficulties for staff when completing large contracts, particularly for organizations that frequently work with athletic groups
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Absence of a personal database setup feature: Some users have had negative experiences due to the inability to set up their own databases, a feature that was previously available but has since been removed
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Difficulty in reporting on certain fields: Users have reported that it can be challenging to report on some fields as the objects aren't always connected or the field isn't reportable, and the system lacks flexibility in dealing with edge cases
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Stability issues with the accounting framework: Some users have reported stability issues with the accounting framework, along with last-minute communication of changes or required actions.
Main features
Starting Price
Free Plan
Online booking feature
Planning Ability
Membership Management
Point of Sale Transactions
Cloud-based system
Starting Price
N/A
Free Plan
No
Online booking feature
Planning Ability
Membership Management
Point of Sale Transactions
Cloud-based system
What is Xplor recreation?
How Xplor recreation compare to similar software?
Product
Xplor recreation
4.5
Xplor recreation reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Xplor recreation best for according to our reviewers?
Organizations Seeking Constant Improvement: These users appreciate the evolving nature of Xplor Recreation software and its commitment to incorporating user feedback into regular updates and new features
Organizations Needing Customization: These users value the customization options offered by Xplor Recreation, which allow them to adjust behaviors and user interface objects to better suit their needs, including contract management and online rental requests
Budget-Conscious Organizations: These users choose Xplor Recreation primarily for its cost-effectiveness, appreciating features like online registration and transaction tracking
New Staff and Customers: These users find Xplor Recreation user-friendly and easy to navigate, making it an efficient tool for training new staff and providing a smooth experience for customers
Parks and Recreation Agencies: These users, often transitioning from outdated systems, appreciate the customer-friendly functions, outstanding appearance and functionality, and responsive customer service offered by Xplor Recreation.
Xplor recreation reviews
4.5
Xplor recreation rating
3.0
Ease of use
3.0
Customer service
4.0
Value for money
3.5
Likelihood to recommend
4.0
Features
6 Xplor recreation reviews
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Davis
Positive Outlook - Awaiting Further Improvements
I appreciate the online registration and transaction tracking features of Xplor Recreation. I also like how contract amendments result in the entire contract being reverted to account credit and a new transaction schedule being set up. I primarily chose Xplor Recreation for its cost. However, I had a negative experience when setting up my own database, a feature that is no longer available.
May 13, 2024
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Christian Rodriguez
Xplor Recreation: Impressive Software Review
I've been using Xplor Recreation for a few months now and I must say, it's an impressive software
May 6, 2024
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Diana C
Versatile System, Ensure it Suits Your Requirements
I find Xplor to be efficient and clean in handling daily tasks. However, I sometimes encounter issues with reporting and flexibility. It can be challenging to keep up with changes and test them. Xplor Recreation is very user-friendly for new staff, making training easy. Customers can navigate the website easily and building marketing widgets is straightforward. Features like general registration, single day programs, and online facility booking are all simple to use. The online help tool is full of information and the custom fields and objects allow for recording extra data, creating views, and adding features. However, reporting on some fields can be difficult as the objects aren't always connected or the field isn't reportable. The system lacks flexibility in dealing with edge cases, such as being unable to uncancel an event or book a program to occur twice in one day. Refunds with multiple cancelled days require a lot of work. The online help tool can sometimes be vague. I chose Xplor Recreation because of the custom fields.
April 29, 2024
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Beverly Williams
Efficient and User-Friendly Booking with Streamlined Interface.
it has streamlined our booking process, making it more efficient and user-friendly. The interface is intuitive and easy to navigate
April 23, 2024
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Frances W
Fresh Start with Xplor Recreation
I am extremely satisfied with my experience with Xplor Recreation and the staff I've worked with during the year-long configuration process. As my agency gets more comfortable with Xplor, we're excited to use more of its functions. I would recommend Xplor to other Parks and Recreation agencies. The staff has been amazing and I'm very happy with our experience. We've used the same operating system for over 30 years, so this has been a big change for us, but we're very pleased with Xplor's customer-friendly functions. The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we've had and they make us feel valued. We're already looking forward to new services coming in future months and so far, we've been extremely happy with our transition. The feedback from our customers and staff has been overwhelmingly positive. We would like Xplor to develop a Sports/League Management module as an add-on.
April 14, 2024
