Pros from reviewers

• Excellent platform for employee recognition and engagement: Empuls provides useful features such as awards and recognition, making it an ideal platform for acknowledging employee efforts

• Positive atmosphere creation: Empuls helps in fostering a positive environment among colleagues, enabling them to appreciate and motivate each other beyond just verbal communication

• Wide range of reward options: Empuls offers a broad spectrum of reward choices, ensuring that every user can find something they desire to redeem their points for

• Responsive and helpful vendor: The Empuls team is approachable and responsive, assisting in a smooth onboarding process and demonstrating the features well, while also being accessible for any inquiries

• Data-driven engagement insights: Empuls is a fantastic tool for applying engagement practices, especially for those interested in data-driven engagement insights, making it particularly useful for large teams with existing engagement practices.

Cons from reviewers

• Lack of cash redemption option: Despite the wide range of reward options available on Empuls, the platform does not allow users to redeem their points for cash, a feature that was available on previous platforms like Bonus.ly

• User interface not user-friendly: Some users have found the user interface of Empuls to be less user-friendly and interactive than they would prefer, suggesting that improvements could be made to enhance the user experience

• Limited customization options: While Empuls offers a broad spectrum of redemption options and is easy to set up, some users wish there were more customizable options available, such as organization level certificate templates

• Integration issues: Some users have reported issues when trying to integrate Empuls with other platforms, such as Namely, leading to manual user management

• Random removal of vouchers: Users have reported that Empuls randomly removes vouchers from the store without any notice, which can be frustrating and inconvenient.