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Hiver Gmail Extension Promo Code

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Hiver Gmail Extension

Customer support solution via Gmail

4.6 (7 reviews)
1 deal available
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Streamline your processes and provide your customers with a smooth and quality customer experience via Gmail. The Hiver tool allows you to transform your Gmail inbox into a complete customer management solution.

General information about Hiver Gmail Extension

Customer relationship management is essential, but it can be tedious. Indeed, it is necessary to follow each customer request, to find the essential information to answer the request, then to provide an adapted answer. It is therefore necessary to centralize data and actions within a single tool, but which one?


The Hiver solution can be used to surprise your customers and offer them fast and efficient communication. Thanks to it, you can integrate all the elements your employees need to carry out their mission into the inbox they use. Customer support chat, performance indicators, note-taking, or task delegation are all features offered by Hiver.


Whether it’s email management, real-time customer support, a customer knowledge base, or a collaboration tool, Hiver is an all-in-one solution. It is able to integrate seamlessly with processes in a variety of industries such as travel, logistics, education, real estate, and manufacturing.


More than 8,000 teams use Hiver to provide their customers with a quality experience that meets their expectations. More than 1,500 leading companies have used this software to improve their customer service. These include NYU, Funding Circle, Kiwi Com, Samsara, and Pluralsight.


In addition, Hiver has received three awards from G2: Best Usability, High Performer, and Best Relationship. These accolades highlight Hiver's commitment to delivering an exceptional user experience and effective customer support.


In today's competitive market, having a tool like Hiver, which saves time, streamlines processes, and significantly improves customer service performance, is essential for Gmail users. 


Don't miss out on the opportunity to take your customer relationship management to the next level. Visit Secret to discover exclusive deals on the best SaaS tools like Hiver and unlock your business's full potential.

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Secret's take about Hiver Gmail Extension

In the game that is email management, the delete button is your best friend and the ‘unsubscribe’ link is your secret weapon 💣 And, no, we don’t dare go near the junk folder… we’ve heard stories…🙃

What is Hiver Gmail Extension?

Hiver is a powerful tool that enhances the functionality of Gmail and transforms it into a collaborative workspace through its Gmail extension 📧 It is designed to improve team productivity, streamline email management, and enable seamless collaboration on Gmail. You can create shared inboxes that multiple team members can access and manage, allowing for better collaboration and ensuring all emails are handled efficiently by your team. Assign specific emails to specific team members and track the management of assigned tasks effectively to ensure top performance. Provide clear context, share information or add instructions for your team members through notes and tags on emails to further improve collaboration & communication. Empower your teams to perform at their best with Hiver’s Gmail extension 💪

Our opinion about Hiver Gmail Extension:

Hiver is a suitable solution that can be used by a wide range of businesses from various industries, including customer support teams, sales & marketing teams, project management teams and startups 💼 Establish an efficient workflow from the get-go, manage your shared inboxes and scale your customer support as your startup expands with Hiver’s easy-to-use management system. Your teams can effectively manage customer inquiries and ensure timely responses, collaborate with leads & prospects, and work together on different tasks & emails to stay organized, ensuring continuous productivity. Whether you want to imptove customer support, streamline collaboration, or enhance email management, Hiver offers a flexible solution to integrate seamlessly with Gmail 🌟

Hiver Gmail Extension Pricing:

Hiver has different pricing plans available for you to choose from and depending on the needs of your startup’s email management. Each plan includes different features, from the number of email inboxes and users, to shared tags and email notes 💰

- More details about Hiver Gmail Extension's pricings
Best Hiver Gmail Extension alternatives:

Top alternatives to Hiver’s email management software include Gmelius, Front, Drag and Shift. Discover great offers for these types of tools and more on Secret to start saving! 🔍

- More alternatives to Hiver Gmail Extension
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Mary O'Brien

Customer Success Manager

1 deal available for Hiver Gmail Extension
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1 deal available for Hiver Gmail Extension

Up to $2844 in savings

30% off annual plans for 1 year

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30% off annual plans for 1 year

30% off annual plans for 1 year

Unlock our Hiver Gmail Extension deal and access 30% off annual plans for 1 year, saving you up to $2844 for your startup. There are over 390+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our Hiver Gmail Extension promo codes, coupons and credits valid in May 2024.

What is Hiver Gmail Extension used for?

Hiver is a powerful tool for small businesses, streamlining customer relationship management. It centralizes all customer interactions into one inbox, making it easier to track and respond to requests. For instance, a small travel agency can use Hiver to manage email inquiries, provide real-time support, and delegate tasks among team members. The software's performance indicators can help identify areas for improvement. Hiver's seamless integration with various industries and its recognition by G2 for usability and performance make it an ideal solution for businesses aiming to enhance their customer service experience.
Interested in Hiver Gmail Extension? Get 30% off annual plans for 1 year on Hiver Gmail Extension with our promo code and save up to $2844.

Hiver Gmail Extension pricing

Lite

$19

/ user / month

2 shared email inboxes

Unlimited tags

Unlimited email templates

Up to 10 users

Pro

$59

/ user / month

Unlimited shared inboxes

Unlimited users

Basic automations

Voice channel

Elite

$99

/ user / month

SLA reminders

Advanced automations

Custom access control

Custom reports

Hiver Gmail Extension features

Provide effortless, personalized customer service

  • Manage customer conversations

    Collaborate faster with your employees throughout the customer care process. Assign emails with one click, track email status, and categorize emails with tags, all while continuing to use your regular email software with ease.

  • Analyze and improve your customer service

    Access relevant data to improve your processes. Hiver allows you to view workload distribution, SLA violations and team performance. You can then identify areas for improvement through comprehensive reports.

  • Connect your favorite applications

    The Hiver online platform adapts to your work habits. Connect your favorite applications in minutes to streamline processes. So you can continue to use tools like Asana or Jira in conjunction with this customer management tool.

  • Automate low-value tasks

    Eliminate tedious tasks and allow your staff to focus on providing quality customer service. Hiver's task automation feature improves team productivity, customer satisfaction and employee satisfaction.

  • Streamline your workflow

    Easily manage your email workflow with Hiver's one-click email assigning, status tracking and categorization with tags. It integrates seamlessly with your existing email software too.

  • Move to a multi-channel experience

    Deliver a multi-channel, responsive, comprehensive and quality experience to your customers by combining all the features of the Hiver tool: customer support via Gmail, live chat, knowledge base, voice channel and WhatsApp channel.

  • Analyze performance metrics

    View and analyze workload distribution, SLA violations and team performance with Hiver's data access feature. Use comprehensive reports to identify areas for improvement and streamline your customer service.

7 Hiver Gmail Extension Reviews

4.6 (7 reviews)
  • Sharon W

    Hiver: Streamlining Workflow and Automating Tasks

    Hiver has streamlined our workflow, with its email scheduling feature being particularly useful for coordinating with clients across different time zones. The automated rules feature has been a game-changer, allowing us to automate repetitive tasks and focus on more important issues

    May 20, 2024

  • Jennifer

    Hiver Transforms Our Administrative Support Department Positively!

    Our main goal was to reduce the workload and workarounds involved in using a Google Collaborative Inbox in our Administrative Support teams. We now handle everything through Hiver mailboxes within a single Gmail session. This has been extremely beneficial for everyone, including Admin Support and all users requesting support. Everything is more organized and easier to track, reassign, provide feedback, and mark as pending or closed. The full Gmail integration is amazing! We can manage daily business emails and support requests assigned to Hiver users in a single Gmail session, eliminating the need for multiple windows and mailboxes. The ease of use is obvious. Our interactions with Hiver staff at all levels have been incredibly positive. They genuinely listen and strive to resolve issues as quickly as possible. They discuss and implement suggestions for new features if they are feasible and beneficial. One minor issue is that users need to be aware that deleting a single message from a conversation in a Hiver mailbox deletes the entire conversation and removes it.

    May 12, 2024

  • Zoe Miller

    Efficient Collaboration with Shared Inbox Feature

    its shared inbox feature allows my team to collaborate effectively on customer inquiries. The ability to assign emails to team members ensures accountability and efficiency

    May 6, 2024

  • Ingrid D

    Analytics Module Lacks Depth in Hiver Gmail Extension

    I find the analytics module of the Hiver-Gmail-Extension to be quite limited. They are expected to release new features on March 1, 218. If these updates effectively address the current limitations, I would rate it 5 stars. We'll see.

    April 28, 2024

More Hiver Gmail Extension's reviews

Hiver Gmail Extension: Pros & Cons

Pros

  • Easy to use: The tool is quick to learn and the interface is pleasant
  • Fast integration: Hiver integrates quickly and seamlessly with Gmail
  • Comprehensive reports: The data dashboard gathers complete and relevant information

Cons

  • Expensive tool: The Hiver software has relatively high pricing plans
  • Bugs: Many users report bugs when using the tool
  • Limited assignments: It is not possible to assign more than one employee to an email

Why is Hiver Gmail Extension better than other Customer Support software?

Hiver Gmail Extension is better at customer service than Streak: 4.7 vs 4.3

Hiver Gmail Extension is easy to use compared to Streak: 4.6 vs 4.4

Hiver Gmail Extension is better at customer support than Yesware: 4.7 vs 4.0

Hiver Gmail Extension is better at ease to use than Yesware: 4.6 vs 4.5

Hiver Gmail Extension is better at customer support than Hubspot Sales Hub: 4.7 vs 4.5

Hiver Gmail Extension is better at ease to use than Hubspot Sales Hub: 4.6 vs 4.5

Hiver Gmail Extension is better at customer support than Microsoft Outlook: 4.7 vs 4.0

Hiver Gmail Extension is better at ease to use than Microsoft Outlook: 4.6 vs 4.5

Interested in Hiver Gmail Extension? Get 30% off annual plans for 1 year on Hiver Gmail Extension with our promo code and save up to $2844.