My top 3 Nutshell CRM alternatives
By Jean-Loup Karst, Co-founder @Secret
Pipedrive
Pipedrive is a sales-focused customer relationship management (CRM) tool. It's designed to help sales teams manage leads and deals, track communications, and automate tasks. For instance, a sales team could use Pipedrive to keep track of all their interactions with a potential client, from the first contact to the final sale. The platform's automation features could also be used to send follow-up emails or reminders to ensure no opportunities are missed.
Zoho
Zoho is a suite of online productivity tools and SaaS applications. It includes over 40 integrated applications including CRM, project management, Office Suite, email hosting, and more. A small business might use Zoho for everything from managing customer relationships and projects to handling their email and document creation. The suite's integrated nature means all these tools work together seamlessly, making it easier to manage various aspects of a business.
HubSpot
HubSpot is an all-in-one platform offering a wide range of tools for content management, social media marketing, web analytics, and SEO. It's a nice option for businesses aiming to simplify their marketing tasks and boost their online visibility. For instance, companies can easily build and manage websites, blog posts, and landing pages using HubSpot's intuitive content management system. They can also leverage the platform's social media features to schedule posts, track brand mentions, and gain insights into their social media performance.
Overall, if you're considering alternatives to Nutshell, HubSpot is definitely worth exploring. It's user-friendly, powerful, and integrates many essential marketing functions into one convenient place.
List of Alternatives to Nutshell CRM
Here are some of Nutshell CRM's top competitors in the CRM category: Pipedrive, Zoho, Salesforce Sales Cloud or Freshsales Suite.
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Get deal for freePipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.
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Customizable sales inbox
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Track your teams' communications
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Manage your prospects efficiently
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Insights and reports
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AI sales assistant
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Personalized deal pages
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Automate your tasks
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LeadBooster
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Sales forecasting
Lite
$24 per user per monthGrowth
$49 per user per monthPremium
$79 per user per monthUltimate
$99 per user per monthClear sales pipeline
Pipedrive provides a clear and practical way to manage leads, deals, activities, and follow-ups in one sales workspace. The visual pipeline makes it easy to understand where each opportunity stands, identify stalled conversations, and keep the next action visible for the team. Email synchronization, templates, activity reminders, reporting, and workflow automations reduce manual CRM work and help maintain a more consistent sales process. It also complements Google Workspace well: business email and calendars can remain in Google Workspace while relevant conversations, contacts, meetings, and deal history are organized in Pipedrive. The platform works best when pipeline stages and data-entry standards are defined early, but it is a strong CRM for keeping sales operations structured as the business grows
September 20, 2026
Why is Pipedrive a good alternative to Nutshell CRM?
I find Nutshell to be a great alternative to Pipedrive due to its comprehensive and user-friendly features. Nutshell offers a fully customizable interface, allowing me to tailor the platform according to my business needs. It also provides robust reporting and tracking tools that help me keep track of my sales team's performance and customer interactions. Unlike Pipedrive, Nutshell includes an email marketing tool, which saves me from investing in a separate email marketing platform. Furthermore, I appreciate the excellent customer support that Nutshell provides, which is crucial for troubleshooting and maximizing the use of the CRM system. Lastly, Nutshell integrates seamlessly with other applications I frequently use such as Google Apps and Office 365, making it even more convenient for me.
What are the differences between Pipedrive and Nutshell CRM?
I have found that Nutshell and Pipedrive, while both being CRM platforms, offer different features and experiences. Pipedrive focuses more on sales management and is designed for small to medium-sized businesses. It provides a visual sales pipeline, email integration, and goal setting features. On the other hand, Nutshell offers a more comprehensive set of features suitable for businesses of all sizes. It includes contact management, lead generation, and reporting tools in addition to sales management.
While Pipedrive has a more user-friendly interface, Nutshell offers greater customization options. In terms of pricing, Pipedrive offers a lower starting price but Nutshell's pricing is more inclusive with fewer add-on costs. Overall, the choice between Nutshell and Pipedrive largely depends on your business size, needs, and budget.
The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.
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Optimize your company finances
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Centralize your needs
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Collaborate seamlessly
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Offer quality customer service
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Manage employees
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Manage your projects efficiently
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Develop customized applications
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Accelerate sales across all channels
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Deploy marketing campaigns
Free
$0 (Freemium)Standard
$14 per user per monthProfessional
$35 per user per monthEnterprise
$40 per user per monthUltimate
$52 per user per month
Why is Zoho a good alternative to Nutshell CRM?
I find Nutshell to be a superior alternative to Zoho due to its user-friendly interface, robust features, and excellent customer support. Nutshell's intuitive design makes it easy for me to navigate and use, even as a beginner. It offers a comprehensive set of features including contact management, lead tracking, and sales automation that are essential for my business operations. Furthermore, Nutshell's customer support is top-notch. Their team is always ready to help whenever I encounter any issues or have any questions about the platform. Also, Nutshell integrates seamlessly with other tools I use in my business such as Gmail and Slack, making it a more convenient choice for me. So overall, Nutshell provides me with an efficient and seamless CRM experience that I don't get with Zoho.
What are the differences between Zoho and Nutshell CRM?
I have experienced that Nutshell and Zoho are both Customer Relationship Management (CRM) software, but they differ in several ways. Nutshell offers a more user-friendly interface with easy-to-use features, making it ideal for small businesses or those new to CRM software. It provides excellent customer support and integrates well with other platforms like Google Suite and Microsoft Office.
Zoho, However, is a more robust platform suitable for medium to large businesses. It offers a wider range of features including sales force automation, customer support, marketing automation, and inventory management. However, its complexity can be overwhelming for first-time users. Zoho also provides a variety of third-party integrations but its customer service is sometimes reported to be less responsive than Nutshell's.
Salesforce Sales Cloud is a CRM platform that helps sales teams manage their sales processes, track customer interactions, and close deals faster. By using AI, it streamlines and optimizes sales efforts, enhancing productivity and driving revenue growth.
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Lead and opportunity management
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Mobile app
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Shipping management
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Safety management
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Call logging
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Data management
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Sales forecasting
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Collaborative selling
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Integration
Salesforce Sales Cloud compared to Nutshell CRM
Salesforce Sales Cloud has more positive reviews than Nutshell CRM: 89 vs 84
Nutshell CRM is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.3 vs 4.0
Salesforce Sales Cloud is more versatile than Nutshell CRM: 206 vs 88
Why is Salesforce Sales Cloud a good alternative to Nutshell CRM?
I believe Nutshell is a great alternative to Salesforce-Sales-Cloud because of its simplicity and affordability. Unlike Salesforce, Nutshell offers a more user-friendly interface that doesn't require extensive training or technical knowledge to navigate. This makes it an excellent choice for small businesses or teams with limited resources. Additionally, Nutshell provides all the essential CRM features such as contact management, sales pipeline tracking, and reporting at a much lower cost than Salesforce. It also offers excellent customer support and seamless integration with other popular business tools like Gmail, Outlook, and Slack. Therefore, if you're looking for a cost-effective, easy-to-use CRM solution that still delivers powerful features, Nutshell could be the perfect choice for you.
What are the differences between Salesforce Sales Cloud and Nutshell CRM?
I have found that Nutshell and Salesforce Sales Cloud are both powerful Customer Relationship Management (CRM) tools, but they differ in several ways. Salesforce Sales Cloud is a comprehensive solution that offers a wide range of features such as contact management, opportunity management, customizable reports, email integration, and more. It's designed for large businesses and enterprises with complex needs.
On the other hand, Nutshell is a more straightforward and user-friendly CRM tool. It's designed for small to medium-sized businesses and offers features like contact management, pipeline management, team collaboration tools, and basic reporting. While it may not have as many features as Salesforce, its simplicity and ease of use make it a popular choice for smaller teams. The pricing structure also differs, with Nutshell offering a more affordable option for smaller businesses.
Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).
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Transaction management
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Sales campaigns & events tracking
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Sales forecasting
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Automate sequences & workflows
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Reporting & Analytics
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Mobile app
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Artificial intelligence
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Contact management
Free
$0 (Freemium)Growth
$11 / user / monthPro
$47 / user / monthEnterprise
$71 / user / monthThe all-in-one sales solution for modern businesses.
30% off Sales Hub Professional and Enterprise plans for 1 year
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Get deal for freeHubspot Sales Hub leverages AI to streamline sales processes, enhance customer relationship management, and drive revenue growth. It offers tools like email tracking, email templates, deal pipelines, and contact management, enabling businesses to manage their sales pipelines efficiently and close deals faster.
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Smart email tracking
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Meeting scheduling made simple
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Sales documents
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Seamless email integration
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Deal pipeline
Sales Hub Starter
$15 / user / monthSales Hub Professional
$90 / user / monthSales Hub Enterprise
$150 / user / monthCreate a customer success support suite that is accessible and available to your customers at all times.
6 months free (with AI Agents and Copilot)
Get deal for free6 months free (with AI Agents and Copilot)
Get deal for freeZendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.
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Knowledge base
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Integration
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Multichannel support
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Ticketing system
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Customization and branding
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Reporting and analytics
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Customer engagement
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Automation and workflow
Suite Enterprise
Contact salesSuite Team
$55 per user per monthSuite Growth
$89 per user per monthSuite Professional
$115 per user per monthAustin Oblouk
Great deal, easy to apply
Great deal, easy to apply for us. I expect to continue using Zendesk for a long time but this is a great way to lessen the early cost of lost time for our team to learn the platform. This is our first time venturing into support software but I have heard Zendesk is the best.
April 30, 2024
Workbooks is a cloud-based customer relationship management (CRM) and marketing automation platform. It provides tools for sales management, customer support, order processing, and business intelligence. Its features include contact management, email marketing, lead generation, reporting and analytics. It's suitable for small to midsize businesses across various industries. Workbooks helps streamline business processes, improve customer engagement and drive revenue growth.
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Comprehensive CRM and Marketing Automation
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Customizable Software
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Robust Reporting and Automation
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Seamless Integration
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Customer Interaction Management
Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights using AI, streamline processes, enhance productivity, and improve customer engagement.
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Sales trend analysis
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Powerful marketing automation
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Seamless collaboration and communication
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Financial reporting
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Pipeline management
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360-Degree view of customers
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Intelligent business insights
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Streamlined sales process
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Performance metrics
Dynamics 365 compared to Nutshell CRM
Dynamics 365 has better positive reviews than Nutshell CRM: 87 vs 84
Nutshell CRM is more suitable for small businesses thanks to its good value for money than Dynamics 365: 4.3 vs 4.1
Dynamics 365 has more functions than Nutshell CRM: 113 vs 88
Enhance team communication and collaboration.
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Get deal for freeEasily collaborate, stay organized, and boost productivity with Slack — the intelligent platform that brings together your team’s messages, projects, tools, and AI into one streamlined workspace.
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Video and voice calls
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Direct messaging
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File sharing
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Channels
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Search and archiving
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Threads
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Integrations
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AI and automation tools
Enterprise Grid
Contact salesFree
$0 (freemium)Pro
$7 per user per monthBusiness+
$12 per user per monthHenrique Dantas
Choosing Slack is a no brainer
I use Slack every day for communicating with colleagues, clients, vendors, and receiving automated notifications. I recently made the jump to the paid plans to allow external connections. The 25% Secret discount was a nice bonus and straightforward to redeem.
June 6, 2025
CRM, marketing automation & customer service software suite
90% off the Professional and Enterprise plans for 1 year
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Get dealThe HubSpot suite leverages AI to streamline managing your customer throughout their life cycle: from website visits and form completions to phone calls, email exchanges, quote signing, support, and upsells.
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Integrations and API
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Predictive lead scoring
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Content management
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Sales pipeline management
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Sales email tracking and templates
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Automation and workflows
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Lead scoring and segmentation
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Reporting and analytics
Free Tools
$0 (Freemium)Starter Customer Platform
$20 per user per monthProfessional Customer Platform
$1300 per monthEnterprise Customer Platform
$4300 per monthToplyne’s online solution allows you to leverage the capabilities of artificial intelligence to better understand your customers. You can identify opportunities, create efficient pipelines and improve your conversion rate.
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Optimize your sales funnel
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Easily connect your tools
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Understand your customers better
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Quickly identify users to target
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Accurately segment your customer base
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Leverage behavioral scoring
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Streamline your workflow
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Build effective pipelines
Enterprise
Contact salesMonetize
$1400 / month
Toplyne compared to Nutshell CRM
Toplyne has more positive reviews than Nutshell CRM: 85 vs 84
Toplyne is better at support than Nutshell CRM: 4.6 vs 4.0
Toplyne is easy to use compared to Nutshell CRM: 4.5 vs 4.0
Toplyne pricing plans are more competitive than Nutshell CRM: 4.4 vs 4.3
Nutshell CRM has more options than Toplyne: 88 vs 2
Apptivo is a comprehensive cloud-based business management solution designed to assist small to medium-sized businesses in managing their operations efficiently. It offers a suite of integrated applications encompassing areas like customer relationship management (CRM), project management, invoicing, and supply chain management.
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Invoicing
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Supply chain management
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Field service management
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Customer Relationship Management (CRM)
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Project management
Apptivo compared to Nutshell CRM
Apptivo has better positive reviews than Nutshell CRM: 91 vs 84
Apptivo is better at customer support than Nutshell CRM: 4.5 vs 4.0
Apptivo is more suitable for small businesses thanks to its good value for money than Nutshell CRM: 4.7 vs 4.3
Nutshell CRM has more options than Apptivo: 88 vs 68
Copper is an AI-powered customer relationship management (CRM) software solution designed to streamline and enhance clients interactions for businesses of all sizes.
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Activity tracking
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Reporting and analytics
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Google Workspace integration
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Customizable pipelines
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Automated data entry
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Mobile app
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Task management
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Lead scoring
Starter
$12 / user / monthBasic
$29 / user / monthProfessional
$69 / user / monthBusiness
$134 / user / monthInsightly is a powerful customer relationship management (CRM) software that helps businesses manage their sales pipeline, customer data, projects, and tasks in one unified platform.
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Status tracking
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Integrations aplenty
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See the big picture
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Mobile on-the-go
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Project workflow
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Project planning
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Don't miss a beat
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Teamwork made easy
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File sharing
Insightly compared to Nutshell CRM
Nutshell CRM has better positive reviews compared to Insightly: 84 vs 77
Nutshell CRM is better at value for money than Insightly: 4.3 vs 4.0
Insightly has more features than Nutshell CRM: 126 vs 88
Agile CRM brings value by providing entrepreneurs with a comprehensive CRM platform that helps streamline their sales, marketing, and customer service efforts. With Agile CRM, businesses can effectively manage customer interactions, automate tasks, track leads, and analyze data to make informed decisions.
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Social media integration
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Lead generation machine
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Smart email marketing
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Sales pipeline management
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Customer support excellence
Agile CRM compared to Nutshell CRM
Nutshell CRM has better positive reviews compared to Agile CRM: 84 vs 76
Nutshell CRM is more suitable for small businesses thanks to its good value for money than Agile CRM: 4.3 vs 4.1
Agile CRM is better at number of features than Nutshell CRM: 235 vs 88
noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.
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Email integration
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Mobile app
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Automated lead scoring
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Manage your prospection lists
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Collaborate with your whole team.
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Customize and plan your sales steps and the following activities
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Access key statistics and sales reports
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Sales Script Generator
Starter Kit
$12 / user / monthSales Experts
$22 / user / monthDream Team
$32 / user / monthSalesmate is a customer relationship management (CRM) software designed to help small and medium-sized businesses manage sales processes. It offers features like contact management, pipeline management, email tracking, and automation tools. The software also provides analytics and reporting capabilities to track sales performance and forecast future trends. It can be integrated with various third-party applications for enhanced functionality.
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Mobile App
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Contact Management
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Email Integration
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Built-in Phone System
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Sales Forecasting
Salesmate compared to Nutshell CRM
Salesmate has better positive reviews compared to Nutshell CRM: 99 vs 84
Salesmate is better at customer service than Nutshell CRM: 5.0 vs 4.0
Salesmate is easier to use than Nutshell CRM: 4.5 vs 4.0
Salesmate is more suitable for small businesses thanks to its good value for money than Nutshell CRM: 4.8 vs 4.3
Salesmate has more options than Nutshell CRM: 125 vs 88
30+ marketing widgets to maximize growth on your website. Notifia offers a suite of website widgets & in-app notifications to help you engage retain and convert website visitors.
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Targeted messages
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User segmentation
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Smart notifications
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A/B testing
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Multiple channels
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Behavior tracking
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Custom branding
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Metrics and reporting
Notifia compared to Nutshell CRM
Notifia has more positive reviews than Nutshell CRM: 85 vs 84
Notifia is better at support than Nutshell CRM: 4.6 vs 4.0
Notifia is easy to use compared to Nutshell CRM: 4.5 vs 4.0
Notifia pricing plans are more competitive than Nutshell CRM: 4.4 vs 4.3
Nutshell CRM is more versatile than Notifia: 88 vs 52
InsuredMine is a digital insurance management platform that helps users manage their insurance policies. It offers features such as policy tracking, claim management, and analytics. The software also provides tools for communication and sales automation, making it easier for insurance agents to connect with their clients. InsuredMine is designed to streamline operations, increase productivity, and improve customer service in the insurance industry.
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Automation
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Analytics and Reports
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Multichannel Marketing
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Customer Service Tools
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CRM Integration
Exploit the commercial potential of your Linkedin network!
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Capture LinkedIn interactions
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Insightful dashboard & reporting
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NeoDeal Academy
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Dedicated support & livechat
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Enhance contact information
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Effortless export to CRM & Excel
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Discover potential prospects
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Ignite LinkedIn message campaigns
NeoDeal compared to Nutshell CRM
NeoDeal has better positive reviews than Nutshell CRM: 100 vs 84
NeoDeal is better at customer support than Nutshell CRM: 5.0 vs 4.0
NeoDeal is better at ease to use than Nutshell CRM: 5.0 vs 4.0
NeoDeal is better at value for money than Nutshell CRM: 5.0 vs 4.3
Nutshell CRM is better at number of features than NeoDeal: 88 vs 13
All your workflows in one software
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Ultimate time-saver
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Data analytics
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Customizable workspace
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Data security at its best
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Hassle-free invoicing
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Seamless collaboration
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Scalability
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Intuitive interface
Karlia compared to Nutshell CRM
Karlia has better positive reviews compared to Nutshell CRM: 100 vs 84
Karlia is better at customer service than Nutshell CRM: 5.0 vs 4.0
Nutshell CRM is easier to use than Karlia: 4.0 vs 3.0
Nutshell CRM is more suitable for small businesses thanks to its good value for money than Karlia: 4.3 vs 4.0
Nutshell CRM has more functions than Karlia: 88 vs 70
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