Quo (ex. OpenPhone) Pricing Plans

An Quo subscription starts at $15 per user per month when billed annually, which makes it a practical option for solo founders or small teams that need a professional phone system without unnecessary complexity. At this price, you get core features like unlimited calling and texting within the U.S. and Canada, voicemail transcription, shared numbers, and basic integrations that help keep communication organized.

If your team is growing and you need more control over how calls are handled, the Business plan is $23 per user per month, also billed annually. It includes everything from the Starter plan and adds features like call routing menus, CRM integrations with tools like HubSpot and Salesforce, group calling, and AI-generated summaries—useful if you’re managing a lot of conversations across a team.

The Scale plan comes in at $35 per user per month and is designed for companies with more technical or high-volume needs. This plan adds API access, AI tagging, and priority support, which is especially helpful if you need tighter integrations or faster response times from support.

Overall, the pricing is predictable and scales with your needs, which is helpful when you're trying to manage growth without unexpected costs or overly complex pricing structures.

What sets Quo apart for small business users is how practical and team-friendly it is from day one. You don’t need any hardware, complicated onboarding, or IT help to get started. Adding team members or assigning numbers takes minutes, and features like shared inboxes and internal notes make it easier for everyone to stay on the same page—especially when multiple people are managing customer conversations.

It also fits in well with the tools small businesses already rely on. With integrations for Slack, HubSpot, and Zapier, Quo lets you connect your phone activity to the rest of your workflow without needing a major systems overhaul. Even at the lower-tier plans, you still get useful tools like voicemail transcription, call recording, and scheduled messages—things that often come with a higher price tag on other platforms.

Comparing Quo to Google Voice or other traditional phone systems, Quo feels more aligned with how small teams actually work. It’s not trying to be everything for everyone—it just makes communication easier, more organized, and more collaborative for businesses that need to stay responsive without overcomplicating their tech stack.

The kinds of businesses that benefit most from using Quo are typically those that value speed, flexibility, and team collaboration—without wanting to deal with the overhead of a traditional phone setup. Startups, agencies, and small teams in particular find it useful because it gives them professional phone features without forcing them into expensive or overly technical solutions. Whether you're a two-person operation or scaling quickly, Quo makes it easy to manage shared numbers, route calls, and keep communication organized across your team.

Service-based businesses—like real estate agencies, consultancies, or logistics providers—also tend to get a lot out of the platform. Being able to automatically route calls, record conversations, respond with auto-replies, and tag messages means less time spent on repetitive tasks and more focus on actual work. It’s especially useful for teams that are remote or hybrid, since everyone can access the same number, view call history, and leave internal notes in one shared space.

We’ve seen small companies across industries use Quo to appear more professional, keep their teams aligned, and simplify communication with clients and partners. If your business relies on staying responsive and organized without hiring an IT department, there’s a good chance Quo will be a practical fit.

Quo delivers fair value for its price, particularly if you’re part of a small team or running a business that doesn’t need a full-scale call center setup. At $15 per user per month when billed annually, it goes beyond basic calling and texting. You’re getting features like voicemail transcription, number sharing for easier team collaboration, and integrations that plug into tools many small teams already use—like Slack and HubSpot.

What stands out is how easy it is to actually use. There’s no steep learning curve or complex backend to figure out. Setting things up is quick, managing users is straightforward, and the platform doesn’t bury key features behind higher pricing tiers. If you’re switching from another provider, number porting is included at no extra cost, which is a small but important detail that makes the transition smoother.

For teams that just want a clean, functional system to stay on top of calls and messages—and one that can grow with them over time—Quo makes sense. It focuses on the features most teams actually use and does so at a price point that’s easy to justify.

The Business plan is often the most popular option for Quo users, especially for teams that have outgrown basic calling needs but don’t require the complexity of a full enterprise setup. At $23 per user per month when billed annually, it’s a plan that appeals to companies ready to introduce more structure into their communications without making a huge jump in cost.

What draws people to this plan is the mix of practical tools that support day-to-day operations—things like AI-generated call summaries, CRM integrations with platforms like HubSpot and Salesforce, and call routing features that help manage higher call volumes. These additions make a difference for teams that are managing client interactions across multiple people or departments. Group calling, customizable ring orders, and access to live chat support also help teams stay responsive and organized.

While the Starter plan is still a good fit for freelancers or very small teams, and the Scale plan adds more technical capabilities for larger organizations, the Business plan tends to be the best fit for growing teams looking for better coordination and automation. It’s flexible enough to support different roles—sales, support, operations—without requiring a full IT team to manage it. For many small and mid-sized businesses, it strikes the right balance of features and usability at a price that makes sense as they scale.

There are a few straightforward ways to reduce costs on Quo's pricing plans without losing access to the tools your team relies on. Whether you’re setting up for the first time or trying to manage expenses as you grow, a few small adjustments can go a long way.

1. Start with a discount: If you sign up through our marketplace, you can get 20% off your first 12 months on Quo. The discount is automatically applied at checkout and can make a noticeable difference over twelve months, especially if you're onboarding multiple users.

1. Switch to annual billing: If you’re confident Quo will be part of your long-term workflow, switching from monthly to annual billing can save up to 21%. It’s a quick setting change and one of the easiest ways to reduce your ongoing costs.

1. Make sure you’re on the right plan: Each plan—Starter, Business, and Scale—comes with a specific set of features. For example, the Business plan includes call routing menus, CRM integrations, and AI-generated call summaries. If you’re not using those features regularly, you might be able to switch to a lower-tier plan like Starter, which still includes essentials like voicemail transcription, shared numbers, and unlimited calls and texts in the U.S. and Canada.

1. Review extra users and phone numbers: Every additional user or phone number adds to your monthly bill. If there are numbers no one is using anymore or users who no longer need access, removing them can quickly bring your costs down.

It’s worth checking in on your plan and usage every so often. Teams change, workflows shift, and communication needs evolve. A quick audit every few months can help you avoid unnecessary charges and keep your setup as efficient as your budget.

Sona, Quo's AI-powered call answering add-on, isn’t included in any standard Quo pricing plan—it’s billed separately and treated as an optional upgrade. If you’re thinking about using Sona to help manage incoming calls, especially after hours or during busy periods, here’s what you should know about how it’s priced and billed:

1. You can add Sona to any paid Quo plan—Starter, Business, or Scale—but it doesn’t come bundled with the base subscription.

1. The add-on is priced at $49 per month and includes 50 AI-handled calls. If your team goes over that limit, each additional call is billed at $0.99.

1. Whether your main Quo plan is billed annually or monthly, overage charges for Sona are always billed monthly.

1. Sona’s billing follows the same schedule as your primary Quo account, so you’ll see all related charges in one place.

1. To use Sona, you’ll need to be on a paid plan (not a free trial), and billing must go through Quo directly—not via an Apple in-app subscription.

If your business relies on being reachable around the clock or wants to capture more leads without hiring more staff, Sona can be a helpful addition. Just keep in mind it’s a separate cost, so it’s worth factoring into your budget if you’re planning to use it regularly.