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5 Best Alternatives to Pipedrive in March 2023

Alternatives & Competitors to Pipedrive

Here are competitors or alternatives to Pipedrive and other similar CRM software. You need to consider some important factors when choosing the right tool for your business that's similar to Pipedrive, like the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Pipedrive that meets the needs of your business. To help you compare each service and choose the right solution, we have put together a list of the best competitors of Pipedrive like: Notion, Freshworks, Zendesk or HubSpot.

List of Alternatives to Pipedrive

From CRM tools, we have selected the best alternatives to Pipedrive based on reviews for each solution and similarities with Pipedrive. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo notion


Organize teamwork and increase productivity

Best features

  • - Project management

  • - Note taking and documents

  • - Templates

  • - Knowledge base

Why is Notion a good alternative to Pipedrive?

Notion is a good alternative to Pipedrive because it offers many of the same CRM features as Pipedrive, but it also provides a plethora of collaboration tools suitable for businesses of any size. With Notion, users can easily track customer interactions and conversations, while also creating a centralized platform to facilitate collaboration and promote productivity. Notion also offers customization tools to give users full control of their workflow and data organization, allowing them to build efficient workflows that suit their needs. In addition, Notion is extremely user-friendly and offers an intuitive interface that helps users get up and running quickly.

What are the differences between Notion and Pipedrive?

Notion and Pipedrive are two software tools used to help teams streamline their operation. Notion is a workspace software, where users can create a workspace, organize content, collaborate on ideas or tasks and manage their projects in a visual and organized way. It is suitable for teams who prefer to read and edit content in one place. Pipedrive is a sales and customer relationship management software that helps teams with customer relationship management and sales strategy. It tracks sales pipelines, sends emails, automates follow-ups, creates reports and helps build relationships with customers. While Notion is more suitable for task and project management, Pipedrive is more focused on sales and customer relationship management.

Notion: Pros & Cons

Accessible to all: The Notion tool is easy to use, even for beginners
Versatility in everyday life: For an individual or a team, Notion adapts to the needs and offers relevant functionalities
Attractive price: The different plans offered by the tool are complete and inexpensive
Not very customizable: Notion offers limited customization possibilities
Lack of advanced features: The Notion online platform is not the most comprehensive for advanced users
Presence of lags: Some users experience lags when using the tool

Notion pricing



Contact sales


$10 / user / month


$18 / user / month


$1,000 in credits for Plus plan (up to $1,000)
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logo freshworks


Software suite for sales, marketing, and customer service teams

Best features

  • - Personalize interactions with your leads and customers

  • - Improved ticket management

  • - Collaboration

  • - Analytics and reporting

Why is Freshworks a good alternative to Pipedrive?

Freshworks is a good alternative to Pipedrive because it offers a comprehensive suite of software solutions with all-in-one integrated customer engagement, sales, and service software. Unlike Pipedrive, Freshworks has a wide range of features including sales automation and insight, deal automation and tracking, analytics, online marketing and customer service. The platform is designed to help businesses to automate operations, track customer data, and enhance customer relationships. Additionally, Freshworks is designed to work with existing tools and services, such as Office 365, Slack, Skype, Zoom, and Salesforce, allowing businesses to easily add new features and save time and resources.

What are the differences between Freshworks and Pipedrive?

Freshworks is a comprehensive customer service and engagement platform incorporating help desk, knowledge base, customer feedback, and other features. Pipedrive is a customer relationship management (CRM) solution designed for sales teams and designed for teams that need to track the progress of their deals. Freshworks is focused on providing a complete customer experience, while Pipedrive focuses on sales and tracking the progress of deals. Freshworks also offers more features, such as social media monitoring, analytics, and collaboration tools. Pipedrive has tools that also allow users to create short-term process views and contact clients, but its main focus is on deal management. Both Freshworks and Pipedrive offer the ability to customize options, though the scope and complexity of options vary between them.

Freshworks: Pros & Cons

Quick onboarding: Easy to learn, your employees can quickly start using it
Automation features: The Sales and Marketing tool offers relevant workflow automation
Attractive pricing: This SaaS tool has attractive plans for all profiles
Customer service: Freshworks customer service is sometimes unresponsive
Lack of third party integrations: Freshworks has a limited number of integrations
French translation: Some features show gaps in translation
90% off the first year (up to $100,000)
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logo zendesk


Create a customer success support suite that is accessible and available to your customers at all times.

Best features

  • - Be available for your customers

  • - Boost your teams' efficiency

  • - Access your company's data

Why is Zendesk a good alternative to Pipedrive?

Zendesk is a good alternative to Pipedrive because it helps teams to manage customer interactions with advanced ticketing, automation, and customer self-service. It also provides a centralized platform for data and analytics, helping to improve customer service and gain better insight into customer support needs. Additionally, Zendesk offers multiple customer service channels for users to manage their customer service needs, including live chat, email, and phone support, making it easier for customers to get the help they need quickly and efficiently. Finally, Zendesk offers a wide range of integration options, enabling users to sync their customer support data with third-party systems, making it easier to provide holistic solutions.

What are the differences between Zendesk and Pipedrive?

Zendesk is a customer service software, while Pipedrive is a sales CRM platform. Zendesk provides customer service team solutions including tools for ticket tracking, help desk organization, user analytics, and customer data management. Pipedrive is a CRM tool with capabilities focused on helping sales teams manage their pipelines, enabling the tracking of each part of a deal, visualizing key information, and managing customer information. While Zendesk is centered around customer service and support, Pipedrive is focused on helping sales teams manage their deals and pipelines.

Zendesk: Pros & Cons

Unified workspace: Every employee finds customer information quickly and efficiently
Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
6 months free of both Zendesk Suite and Sales CRM (any edition) + 15% off for 12 months (up to $50,000)
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logo hubspot


CRM, marketing automation & customer service software suite

Best features

  • - Reporting and analytics

  • - Content management

  • - Integrations and API

  • - Automation and worklows

Why is HubSpot a good alternative to Pipedrive?

HubSpot is a great alternative to Pipedrive because of its comprehensive suite of products geared towards sales, marketing, customer service and more. With HubSpot, users have access to an all-in-one platform that provides powerful contact management, lead scoring, marketing automation, CRM, and analytics insight. Additionally, HubSpot's user-friendly interface and customizable solutions allows users to tailor the software according to their individual needs. The convenience of these features makesHubSpot a great alternative to traditional customer relationship management (CRM) systems, especially for businesses that need an all-in-one solution.

What are the differences between HubSpot and Pipedrive?

HubSpot is an all-in-one marketing and sales automation platform, which combines sales CRM, marketing automation, and analytics into one central platform. It provides both tracking and reporting tools for sales and marketing processes. Pipedrive is a sales pipeline automation tool that allows users to track and manage their sales activities and progress more efficiently. It helps salespeople to focus on managing their relationships with prospects in order to close deals. Pipedrive provides fewer features than HubSpot, but its focus is purely on sales. It allows sales teams to track important milestones and progress on their way to closing deals.

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Free features: HubSpot’s Core CRM tool is available for free
Customization: The platform allows you to customize many elements to suit your business and sales processes
Pricing plans: From one plan to another, the price difference can be significant
Integration fees: These fees are in addition to the monthly fees and can be expensive
Marketing Automation : Deploying workflows can be time consuming and complex


2 deals available - 90% off for 1 year (up to $7,000)
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logo salesforce essentials


CRM software for SMEs

Best features

  • - Contact management

  • - Transaction tracking

  • - Customer service

  • - Reporting & Analytics

  • - Integrations

Why is Salesforce Essentials a good alternative to Pipedrive?

Salesforce Essentials is a great alternative to Pipedrive because it provides an all-in-one suite of tools that help small businesses manage their customer relationships and sales pipelines. It includes powerful features such as lead management and reporting, as well as automated processes like email campaigns and notifications. The platform also integrates with third-party services and provides ongoing support to help businesses grow. It offers a more comprehensive solution for managing customer relationships and sales pipelines, helping small businesses increase efficiency and maximize their potential.

What are the differences between Salesforce Essentials and Pipedrive?

Salesforce Essentials is a comprehensive cloud-based CRM platform designed to meet the needs of small and medium businesses. It provides tools for managing customer data, opportunities and sales pipelines, as well as automating marketing tasks and generating reports. Pipedrive is a sales and CRM platform designed for small and medium businesses. It offers a wide range of features including lead and contact management, deal tracking, reporting and forecasting, and a tool for setting goals and tracking progress towards them. The main difference between Salesforce Essentials and Pipedrive is that Salesforce Essentials has a more comprehensive set of features for managing customer data, whereas Pipedrive has a more focused set of features oriented towards sales and CRM processes.

Salesforce Essentials pricing


$25 / user / month
50% off Annual Subscription (up to $1,500)
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