General information about Tapmango
TapMango is a comprehensive customer loyalty and marketing automation platform. It allows businesses to create and manage their own interactive rewards program, enhancing customer engagement and driving repeat business. The platform offers features like points-based rewards, referral programs, mobile ordering, and targeted marketing campaigns.
TapMango also integrates with popular POS systems, making it easy to track customer purchases and reward points. The platform includes a customizable mobile app where customers can track their rewards, receive personalized offers, and place orders. With its robust analytics and reporting tools, businesses can gain insights into customer behavior and measure the effectiveness of their loyalty programs.
Overall, TapMango provides businesses with a powerful tool to build strong customer relationships and increase revenue.
Seize the opportunity to enhance your business with our special promotions on TapMango and similar software! Boost customer engagement, drive repeat business, and gain valuable insights into customer behavior with this comprehensive loyalty and marketing automation platform. Don't miss out on these incredible deals!
See alternatives to Tapmango like Mailchimp or Emarsys.What is Tapmango used for?
TapMango is a customer loyalty and marketing automation tool that helps small businesses boost repeat sales and increase their revenue. For example, a coffee shop can use TapMango to create a point-based rewards program, where customers earn points with every coffee purchase, which they can then redeem for free drinks. The customizable mobile app allows customers to track their points, receive special offers, and place orders in advance. Moreover, TapMango's analytics tools provide valuable insights into customer behavior, enabling businesses to adjust their marketing strategies accordingly.Tapmango features
-
Customer Loyalty and Marketing Automation
TapMango allows businesses to create and manage their own interactive rewards program, enhancing customer engagement and driving repeat business -
Points-Based Rewards
The platform offers features like points-based rewards, which incentivizes customers to make more purchases -
Mobile Ordering
TapMango includes a feature for mobile ordering, making it convenient for customers to place orders directly from their devices -
POS System Integration
TapMango integrates with popular POS systems, making it easy to track customer purchases and reward points -
Analytics and Reporting Tools
The platform provides robust analytics and reporting tools for businesses to gain insights into customer behavior and measure the effectiveness of their loyalty programs.
4 Tapmango reviews
-
Alexander J
Indispensable Business Tool: TapMango
Tap Mango is the most essential tool I use for my business. It was crucial before Covid for maintaining customer engagement and encouraging repeat visits. After Covid, it has been instrumental in communicating with customers about store changes. The app has also allowed us to offer Pickup and Curbside options. The support I receive from my account manager is top-notch, always providing answers and suggestions for improving my business with Tap Mango tools. The chat support is also excellent, being fast and responsive. Tap Mango's most significant features are its ability to gather customer contact information and communicate with them in various ways. It also enables me to run a professionally branded rewards program linked to a customized app for mobile ordering. I especially appreciate the Dashboard Customer Traffic Graph, which displays the effectiveness of my campaigns. While the mobile ordering has improved since I started using the app, there's still room for improvement in marking items as "Unavailable" and increasing the depth of discounts/specials offered.
April 27, 2024
-
Shirley Davis
TapMango: A Game-Changer for Customer Retention
As a business owner, I find TapMango to be an invaluable tool for customer retention
April 20, 2024
-
Noah
Great Potential, But Setup Proved Challenging
I had a decent loyalty program for my boutique, but when Tap Mango offered more features for less money, I decided to switch, even though my previous provider was cheaper. This was right before the start of our biggest shopping season. I was promised a smooth transition, but it was anything but. There were delays, a tablet that died, and other issues. I expected great customer service to compensate, but I felt like I was constantly chasing them for answers. They claimed to value family businesses like mine, but I didn't feel cared for when I had to redo my promotions because our new customer loyalty program wasn't ready. In the end, I cancelled and now I warn others to be careful with Tap Mango. I never really got what I was promised.
April 16, 2024
-
Emily D
Not Suitable for Clothing Boutiques
I feel that the Tapmango platform has a lot of potential, but it needs significant enhancements in terms of flow and user-friendliness. I don't find it suitable for my clothing boutique. Despite my initial research that led me to a year-long agreement with them, I've found the overall execution of the platform to be below average. On the bright side, their customer service is top-notch and the software has a lot of potential. It offers a unique customer rewards program, unlike any other on the market. However, it's not user-friendly. My customers have a hard time completing their profiles, whether they sign up via text or email. The profile is only fully complete if they sign up in-store, which is confusing for online shoppers. My customers also struggle to connect to our store on the Tapmango app to view their rewards. The Facebook sharing option is ineffective, as it directs potential customers to Tapmango instead of our store, leaving them puzzled about what to do next.
April 13, 2024
Tapmango: Pros & Cons
Pros
-
Customer Loyalty Enhancement: TapMango offers a comprehensive customer loyalty program, allowing businesses to reward their customers and encourage repeat business
-
Advanced Marketing Tools: TapMango provides a suite of powerful marketing tools such as automated email campaigns, SMS marketing, and customizable promotional offers to boost customer engagement
-
Detailed Analytics: With TapMango, businesses can access in-depth analytics and reports to track customer behavior, measure campaign effectiveness, and make data-driven decisions.
Cons
-
Complex setup: TapMango can be quite complex to set up and may require a lot of time and effort to fully understand its functionalities
-
Limited customization: While TapMango offers a range of features, the customization options can be limited, restricting businesses from fully tailoring the software to their specific needs
-
High cost: TapMango's pricing can be high for small businesses, making it less accessible for those with a tight budget.
Why is Tapmango better than other CRM software?
Tapmango has more positive reviews than Emarsys: 96 vs 91
Tapmango is better at support than Emarsys: 5.0 vs 4.6
Tapmango is a better solution based on percentage of positive reviews than Mailchimp: 96 vs 92
Tapmango is a better solution for customer support than Mailchimp: 5.0 vs 4.0
