Adobe Workfront Reviews
26 reviews
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
Adobe Workfront is a strong project management product and particularly useful for teams dealing with complex marketing initiatives. Its customizable dashboards and robust reporting features are like a GPS that shows you where you are and most importantly helps identify issues early on before triggering missed deadlines. Also, Workfront's integrations with Adobe Creative Cloud and collaboration tools like Slack and Microsoft Teams offer a streamlined workflow and drastically reduce unnecessary to-and-fro conversations.
That being said, it did feel like starting Workfront was akin to climbing a steep hill. It felt overwhelming at first, and there was considerable training involved to get everyone up to speed. Moreover, while Workfront offers some level of agility in its features, it doesn't feel as intuitive or flexible as more project-specific tools like Jira as they relate to managing software development sprints.
Overall, through it all, the benefits of Workfront's customization capabilities, reporting features, extensive tracking, and integrations have outweighed the challenges more often than not.
Easy Sharing and Progress Monitoring
Adobe Workfront allows for seamless sharing of projects, ensuring that all team members are updated with the latest progress. It also enables users to identify and address any issues, making progress monitoring much easier
Excellent Support Team
Adobe Workfront boasts a supportive team that assists users from the start, helping to tailor the platform to best fit their work environment. This ensures that the software is adapted to the specific needs of the user
Integration and Free Trial
Workfront integrates with the software that users use daily, making it a convenient choice. They also offer a free trial, allowing potential users to test the software before committing to a purchase.
Customizable Tracking and Reporting Tools
Adobe Workfront is adaptable for every user level, offering tracking and reporting tools that can be customized to monitor any aspect of a project. This flexibility allows for a more personalized user experience
Data-Driven Work Management
The software empowers users to plan, manage, and measure work based on data, enabling real-time work monitoring. This feature enhances efficiency and productivity
Limited agile functionality
Despite its flexibility, Adobe Workfront falls short when it comes to agile functionality. Users who are used to other project management tools like JIRA may find it lacking in this area
Complexity and steep learning curve
Adobe Workfront has a lot of features, which can make it seem overly complex and difficult to learn, especially for new users. This can lead to a steep learning curve and a significant amount of onboarding
Poor user interface
Some users find the user interface of Adobe Workfront challenging and not user-friendly. It seems to be designed more for project managers or those with formal project management training, which not all users have
Inadequate customer service
Some users have reported that the customer service is not responsive enough. When they have issues or queries, they often receive generic responses or are simply forwarded articles to figure out the solution themselves
Bugs and technical issues
There have been reports of bugs and technical issues with Adobe Workfront, such as task or issue cards randomly disappearing. The software also seems to lack some anticipated features like Resource Planning, and some functions like task date calculations work unexpectedly.
Starting Price
Free Plan
Project management nirvana
Seamless collaboration
Multi-department/project
Customizable workflows
Powerful reporting and analytics
N/A
Free Plan
No
Project management nirvana
Seamless collaboration
Multi-department/project
Customizable workflows
Powerful reporting and analytics
Remote Workers
As the software allows for real-time updates and task tracking, it is beneficial for those working remotely, particularly during the pandemic. The kanban boards and task management are essential tools for these users
New Users
Despite a platform-specific learning curve, Adobe Workfront is relatively easy to implement for new users. They can customize request forms and personalize the view of incoming projects. It's straightforward for them to find and leave updates, attach documents, and communicate with other users.
Executives
Adobe Workfront offers executive features like task tracking, asset management, and collaboration tools. It allows them to customize work processes and include task-related activities, enhancing team productivity
Project Managers
These users can benefit from Adobe Workfront's ability to plan, manage, and measure work based on data, enabling real-time work monitoring. They can also customize tracking and reporting tools to monitor any aspect of a project
Team Members
Adobe Workfront allows team members to work efficiently in teams, planning, creating, and sharing tasks and projects within the platform. They can also review proofs and see other team members' comments straightforwardly
Adobe Workfront rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Corbin S
Overly Complex
I find Adobe Workfront overly comprehensive with no option to hide or remove unnecessary features. The learning curve for implementation and for new users is too steep. I believe there should be instance tiers for smaller organizations that don't require all the features.
September 28, 2024
Doris D
Adobe Workfront: User-Friendly with Constant Evolution
I find Adobe Workfront easy to use, but the frequent changes in its usage can be challenging.
September 22, 2024
Sharon Martinez
Simplified File Organization and Sharing: A Game-Changing Document Management Feature
the document management feature has greatly simplified our file organization and sharing process.
September 14, 2024
Randy D
Overwhelming for Casual Users: A Look at Adobe Workfront
I tried Adobe Workfront, an organizational tool, but found it too complex for my needs. Despite being a great software, I only use about 40% of its features, making it excessive for me. I'm not comfortable paying over $30 a month for something I only partially use, so I don't plan to continue with it.
September 10, 2024
Judson
Maximizing Team Productivity with Adobe Workfront: A User's Perspective
Overall, I am highly engaged with Adobe Workfront. I value its executive features like task tracking, asset management, and collaboration tools, and I admire its ambitious approach. The ability to customize work processes and include task-related activities is a major advantage. I see it as a vital tool for streamlining project and executive processes and enhancing team productivity, despite a platform-specific learning curve. In my organization, switching from four different platforms—ServiceNow, Excel, Smartsheet, and Microsoft Project—to one has been transformative for project intake, planning, and execution. We created our own workflows, trained our submitters on a single system, and then trained our project managers on the same system. I particularly appreciate the ability to add new features and modifications at any time. However, it does take some time to become accustomed to the program. A significant amount of onboarding is typically required.
September 3, 2024
Pamela Johnson
Enhanced Collaboration with Adobe Workfront's Exceptional Support
the collaboration tools have enhanced our team's communication and coordination. Adobe Workfront's customer support has been exceptional, promptly addressing any issues we encounter
August 24, 2024
Adam
Adore Workfront for Waterfall, Proofing & Intake - Agile Requires Improvement
I find Workfront generally easy to use and it works well for waterfall projects. Its customization is highly flexible, almost too much so. However, I only gave it 3 stars because of its limited agile functionality. We're struggling to adapt teams who are used to JIRA to now use Workfront. JIRA users want some of the same functions in Workfront, but they're not available yet. Despite this, Workfront has helped us move from a manual proofing process, like sending large PDFs through email, and has greatly streamlined our intake. Their support and help services are excellent and there's a lot of training available. Be prepared to become an expert if you adopt it!
August 19, 2024
Brian E
Worth Checking Out, Yet Lacks Some Essential Features for Me
I initially found Workfront to be subpar until I tried other enterprise-level project management software. It's not the best, but it does a decent job of tracking everything and keeping me informed of my responsibilities. I find the email notifications useful and it's convenient to respond directly in the email or link to the project/task. The proofing tool is a standout feature, allowing in-context commenting and markups, and versioning of proofs. However, the software isn't the most user-friendly or visually appealing. The dashboard could benefit from improved UX and the absence of a proper calendar module is a significant downside. The proofing tool, while impressive, lacks a few features such as marking comments as completed or resolved without a response and creating a linear history of markups. The idea of creating percentages done of a task seems arbitrary. Overall, it gets the job done but it's not particularly enjoyable to use.
August 11, 2024
Elizabeth
Improved Time Management with Time Tracking Software
the time tracking feature has been instrumental in improving our time management. The software's robust functionality and customization options have made it an indispensable tool in our project management arsenal
August 3, 2024
Ronald B
Adobe Workfront: A Game-Changing Software with Exceptional Customer Service
Adobe Workfront is an absolute game-changer! I've never come across a software as unique as this one, even though it's from a multi-million dollar company. I was so impressed that I felt compelled to find this site just to share my experience. The software is incredibly exciting to use. The customer support is equally remarkable, they send follow-up emails that keep the conversation concise and to the point. So, if you have multiple queries, which I do because the software is so feature-rich, you're in for a treat with their efficient customer service.
July 27, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.