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Bigchange

BigChange: Transforming Business, One Task at a Time.

4.3 (4 reviews)

BigChange is a cloud-based workflow management system designed to streamline operations. It offers features like job scheduling, invoicing, CRM, fleet management, and real-time tracking. It's suitable for businesses of all sizes across various sectors including construction, transport, and service. The platform aims to enhance productivity and efficiency by automating manual tasks and providing actionable insights.

General information about Bigchange

BigChange is an all-in-one mobile workforce management software. It offers job scheduling, customer relationship management (CRM), finance and billing features, and more. It's designed to streamline operations for field service businesses, eliminating paperwork, improving productivity and increasing profitability.

With real-time updates and tracking, businesses can manage their operations more efficiently. The software also includes a mobile app for field workers, allowing them to access job details, update job statuses, and capture time and expense information on the go.

BigChange's CRM feature helps businesses manage customer relationships effectively, while its finance feature simplifies invoicing and payment processes. The software is cloud-based, making it accessible from any device with an internet connection.

Overall, BigChange provides comprehensive tools for managing every aspect of a field service business.

Seize the opportunity to revolutionize your field service business with our special promotions on BigChange, an all-in-one mobile workforce management software, or explore similar discounted software options on our site. Streamline your operations, enhance productivity, and boost profitability today!

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What is Bigchange used for?

BigChange is an essential tool for small field service businesses. It offers a comprehensive solution for managing tasks, customer relationships, and finances, while improving productivity. For example, a plumbing company could use it to schedule interventions, track plumbers in real time on the field via the mobile app, and manage customer billing and payments. The CRM functionality can help maintain good relationships with customers by tracking their requests and feedback. Based on the cloud, it is accessible anywhere, which facilitates business management.

Bigchange features

  • All-in-one solution

    BigChange offers a comprehensive set of tools for managing every aspect of a field service business, including job scheduling, customer relationship management, finance and billing
  • Real-time updates and tracking

    The software provides real-time updates and tracking features, enabling businesses to manage their operations more efficiently
  • Mobile workforce management

    BigChange includes a mobile app for field workers, allowing them to access job details, update job statuses, and capture time and expense information on the go
  • Customer Relationship Management (CRM)

    The software's CRM feature helps businesses manage customer relationships effectively
  • Cloud-based

    BigChange is a cloud-based software, making it accessible from any device with an internet connection.

4 Bigchange reviews

4.3 (4 reviews)
  • Albert A

    Experiencing BigChange: A Seamless Integration into Daily Operations

    I believe that the software has integrated seamlessly into our daily operations. The most impressive aspect of this product is its versatility, which allows us to customize it to our current operation. The team is consistently releasing beneficial updates, some of which simplify tasks and others that boost productivity. There's nothing negative to note, any challenging aspects are continually being updated to be as user-friendly as possible. We selected BigChange because it's a flexible solution that can evolve as we do. It's an excellent bespoke solution that's not just off the shelf. The vendor responded positively to our review, expressing their satisfaction that we are happy with the system and benefit from their regular updates. They acknowledged that BigChange is indeed a very adaptable system and they are pleased to be part of our operating model. They thanked us for choosing BigChange.

    April 30, 2024

  • Jennifer Jones

    BigChange: An Invaluable Tool for Project Managers

    As a project manager, I found BigChange to be an invaluable tool for managing my team's tasks and schedules

    April 20, 2024

  • Ashley Williams

    Brace for a Big Disappointment with BigChange!

    I was tasked with handling all of the onboarding for BigChange with minimal support. My team was dissatisfied with my decision to use this software and we have since reverted back to our original CRM system, Podio by Citrex, which we find to be a superior product. While the sales representatives were personable and extremely helpful, they often agreed to our queries without ensuring their responses were accurate. Our IT engineer dedicated full time to the installation and onboarding but did not receive the promised support from BigChange. We lost three team members due to a major error caused by the failure to link separate trades within our organization. We were billed for everything and encountered additional costs at every turn. We initially chose BigChange due to a very ordinary sales technique.

    April 16, 2024

  • Karen R

    An All-Inclusive Solution

    I find BigChange to be a customer-oriented business and the implementation of their Job Watch software was incredibly straightforward due to the extensive training provided. The software has unified many aspects of my company's field service activity, ensuring a smooth experience for clients, office staff, and field engineers. Job Watch is modular and easy to customize to individual businesses. Its implementation immediately increased the speed of detailing and billing field service jobs. My company's cash flow improved due to itemized billing, client sign-off of completed work, and job reports linked to invoices. Job Watch manages all processes related to my company's field service activity, from tracking engineers to delivering accurate invoices, while also reducing time and costs associated with service administration. However, I find the contracts section of the software difficult to customize to our business and on-site engineers lack visibility of set contract levels, so they can't see what works are covered by any agreement. I chose BigChange because it offered a more polished solution that was better suited to integrate into my business.

    April 15, 2024

More Bigchange's reviews

Bigchange: Pros & Cons

Pros

  • Efficiency Improvement: BigChange allows businesses to streamline their operations, reducing the need for paperwork and manual data entry, which can save time and increase productivity
  • Real-Time Tracking: The software provides real-time visibility into operations, including job status and worker location, enabling better decision-making and improved customer service
  • Cost Reduction: By automating various processes such as job scheduling, invoicing, and reporting, BigChange can help businesses significantly reduce their operating costs.

Cons

  • Complex user interface: BigChange's user interface can be difficult to navigate, especially for new users, leading to a steep learning curve
  • Limited customization: The software offers limited customization options which may not cater to the specific needs of all businesses
  • High cost: BigChange is relatively expensive compared to other job management software in the market, which could be a deterrent for small and medium-sized businesses.

Why is Bigchange better than other Applicant Tracking software?

Bigchange has better positive reviews than ADP Workforce Now: 93 vs 88

Bigchange is better at customer support than ADP Workforce Now: 4.5 vs 4.2

Bigchange is a better solution based on percentage of positive reviews than Paylocity: 93 vs 86

Bigchange is a better solution for customer support than Paylocity: 4.5 vs 4.0

Bigchange has more options than Rippling: 235 vs 186

Bigchange is better at customer support than Jotform: 4.5 vs 4.4

Bigchange is a better solution based on percentage of positive reviews than Paychex: 93 vs 79

Bigchange is a better solution for customer support than Paychex: 4.5 vs 3.9

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