Pros from reviewers
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Effective revenue recovery: CartStack has proven to be an effective tool for recovering lost sales, with users reporting substantial revenue recovery since they started using the software
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Outstanding customer support: Users have praised CartStack's customer support for being friendly, quick, and genuinely caring about their customers. They are always available to address queries and assist with setup and implementation
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Easy to use: Despite some initial setup challenges, users find CartStack easy to use. The software offers user-friendly dashboards and the ability to automatically generate abandoned cart emails
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Constantly improving: CartStack is constantly adding new features and improving its tool based on customer feedback. Recent additions include call tracking and more advanced features for recovering lost sales
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ROI-focused: CartStack is a great ROI-focused solution. Users have reported that the software has more than paid for itself, with one booking from CartStack's emails covering the cost for the entire year.
Cons from reviewers
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Setup can be challenging: The initial setup of CartStack can be difficult as it requires coding knowledge instead of a simple plugin installation. This can be a barrier for users who are not tech-savvy
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Limited HTML editor: The HTML editor provided by CartStack is not as flexible as some users might like. It does not allow for HTML edits behind the scenes, which can limit customization options
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Issues with character display: Some users have reported that certain characters, such as apostrophes used in product dimensions, cannot be displayed in the cart. This can lead to confusion and miscommunication with customers
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Tracking problems: There have been reports of tracking issues with different booking engines. This can lead to inaccurate data and potential loss of sales
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Limited email customization: The email customization dashboard is somewhat lacking in its capabilities. Users have expressed a desire for a more intuitive WYSIWYG editor to better align with their branding in the emails they send.
Main features
Starting Price
Free Plan
Abandoned Cart Recovery
Email Campaigns
On-Site Retargeting
Real-Time Dashboard
A/B Testing
Starting Price
N/A
Free Plan
No
Abandoned Cart Recovery
Email Campaigns
On-Site Retargeting
Real-Time Dashboard
A/B Testing
What is Cartstack?
How Cartstack compare to similar software?
Product
Cartstack
4.7
Cartstack reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Cartstack best for according to our reviewers?
Online Retailers: These are businesses that sell products or services online. They can use CartStack to recover lost sales from abandoned shopping carts, and the software's ease of use and advanced features can help them increase their revenue significantly
B2B Companies: These are businesses that sell products or services to other businesses. While not all of CartStack's features may be relevant to them, they can still benefit from its ability to generate abandoned cart emails and recover lost sales
Hospitality Industry: This includes businesses like hotels and inns. They can use CartStack to send reminder emails and offers to undecided customers, helping them secure more bookings. The software's weekly notifications about potential customers and bookings can also be very useful for them
E-commerce Platforms: These are businesses that operate on e-commerce platforms like Shopify. They can use CartStack to provide extra product information to their clients and encourage them to complete their purchases. The software's easy installation and ability to reach out to customers with abandoned carts can be very beneficial for them
Email Marketers: These are individuals or businesses that use email marketing to promote their products or services. They can use CartStack to integrate their email marketing efforts with their shopping cart recovery strategies, helping them increase their returns significantly.
Cartstack reviews
4.7
Cartstack rating
4.5
Ease of use
5.0
Customer service
4.7
Value for money
4.5
Likelihood to recommend
4.5
Features
6 Cartstack reviews
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Quinton D
Promising Results (Provided it Syncs with Your Booking Engine)
I've seen substantial revenue recovery with CartStack and their support has been quick. If the tracking works correctly and there's sufficient traffic to your booking engine, the results are outstanding. However, there are numerous tracking problems with different booking engines and sometimes, it just doesn't work.
May 11, 2024
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Wayne
Boosting Sales with Abandoned Cart Recovery Software
its ability to recover abandoned carts has significantly boosted my sales. The software is user-friendly and the customer service is top-notch
May 7, 2024
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Barbara W
CartStack: A Game-Changer for E-Commerce
I have found CartStack to be an invaluable tool for my e-commerce business
April 27, 2024
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Calliope
CartStack: A Game-Changer for My Business
I can't recommend CartStack enough. It's truly transformed my business.
April 20, 2024
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Jose Williams
Powerful Tool for Specific Task: CartStack
I use CartStack to automatically generate abandoned cart emails and recover lost sales. I only send one email per cart, but I'm aware that the software has more advanced features that I haven't yet explored. Some of these features may not be relevant to my B2B industry, but others could potentially be useful. I appreciate that CartStack continually offers new features, such as the recently added call tracking, which will allow me to see how many phone calls are generated from the abandoned cart emails. I find CartStack effective and generally easy to use. However, I do find the HTML editor frustrating as it's not as flexible as I would like. I either have to use my own HTML code or use the provided templates, which are difficult to edit. I can only use the WYSIWYG editor and can't make HTML edits behind the scenes. Additionally, some of our product titles have dimensions, including apostrophes to designate inches, and these characters can't be displayed in our Cart.
April 16, 2024
