My top 3 Close alternatives
By Frédéric Laffont, Chief Technology Officer
Hubspot Sales Hub
When I want one single system that will be able to do my prospecting and pipeline follow-up, I go straight to Sales Hub. It allows you to connect your sequences of follow-ups, quotes, as well as built in calling minutes directly with the deals. The pricing for the different tiers of products is clearly outlined; Sales Hub has a starter package that begins at $15 per seat/per month, sales hub professional packages begin at $100 per seat/per month, and Sales Hub enterprise packages are priced starting at $150 per seat/per month. In terms of functionality I really enjoy building out a simple workflow (example: “the deal is now in demo scheduled → create tasks → enroll contact in next sequence”); and also use conversation intelligence for coaching reps on stalled deals.
Salesforce Sales Cloud
Salesforce is where I go when the sales process doesn’t fit a single “one-size pipeline.” The public pricing ladder is explicit (Starter Suite $25/user/month, Pro Suite $100, Enterprise $175, Unlimited $350). I find the real value shows up when you need web API access, deep automation, and a big integration surface area (AppExchange + custom apps) rather than an opinionated outbound dialer-first workflow.
Outreach
Outreach is the tool I’d pick when the CRM is “fine,” but outbound execution is inconsistent across reps. I like it for structured Sequences (cadences) with governance features like rulesets and throttling to control daily volume. On top of that, Kaia adds meeting/call summaries and action items, and it can push updates like Slack notifications when a summary is ready.
List of Alternatives to Close
Here are some of Close's top competitors in the CRM category: Hubspot Sales Hub, Salesforce Sales Cloud, Outreach or Pipedrive.
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30% off Sales Hub Professional and Enterprise plans for 1 year
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Get deal for freeHubspot Sales Hub leverages AI to streamline sales processes, enhance customer relationship management, and drive revenue growth. It offers tools like email tracking, email templates, deal pipelines, and contact management, enabling businesses to manage their sales pipelines efficiently and close deals faster.
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Smart email tracking
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Meeting scheduling made simple
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Sales documents
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Seamless email integration
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Deal pipeline
Sales Hub Starter
$15 / user / monthSales Hub Professional
$90 / user / monthSales Hub Enterprise
$150 / user / month
Why is Hubspot Sales Hub a good alternative to Close?
I recommend HubSpot Sales Hub when a team wants pipeline + outreach automation, but also needs adjacent “revenue plumbing” like quotes, payments, and cross-team visibility without stitching 5 separate vendors together. The pricing tiers make it easy to start small (Starter at $15/seat/month) and then add heavier functionality at Professional ($100/seat/month) or Enterprise ($150/seat/month). It’s also a fit when not everyone needs full sales tooling, HubSpot’s seat model (sales seats vs more limited seats) is useful when you have SDRs, AEs, and ops/support all touching records differently. If your team is doing more email + meeting-driven sales than pure dialing, I find HubSpot’s sequences/workflows + conversation intelligence combo tends to cover the daily “what should I do next?” problem while keeping the CRM data clean.
What are the differences between Hubspot Sales Hub and Close?
Close is priced like a sales engagement CRM first: Essentials is $35/seat/month (annual), Growth is $99/seat/month (annual), and Scale is $139/seat/month (annual). Calling + SMS are positioned as “included in all Close plans,” but the dialer automation gates matter: Power Dialer appears in Growth, and Predictive Dialer shows up in Scale. HubSpot Sales Hub is structured around platform tiers and seats, where Starter starts at $15/seat/month, Professional starts at $100/seat/month, and Enterprise starts at $150/seat/month. In HubSpot, the key architectural difference is that you’re buying into a broader customer platform (sales + service + marketing options), so you often solve “next-step” problems (quotes, payments, routing, automation) inside the same data model rather than bolting on separate tools.
Salesforce Sales Cloud is a CRM platform that helps sales teams manage their sales processes, track customer interactions, and close deals faster. By using AI, it streamlines and optimizes sales efforts, enhancing productivity and driving revenue growth.
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Lead and opportunity management
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Mobile app
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Shipping management
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Safety management
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Call logging
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Data management
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Sales forecasting
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Collaborative selling
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Integration
Why is Salesforce Sales Cloud a good alternative to Close?
Salesforce Sales Cloud is the alternative I’d choose for an ops-heavy org where “the CRM” is really a business platform: multiple sales motions, strict permissioning, custom objects, and downstream integrations that require a stable web API surface. Salesforce also makes pricing and expansion paths very explicit (Starter $25/user/month → Pro $100 → Enterprise $175 → Unlimited $350). I think it’s especially strong when RevOps wants to standardize data + reporting across teams and then bolt on specialized capabilities (like sales engagement or conversation intelligence) as needed, Unlimited even calls out Conversation Intelligence + Sales Engagement as included. If you’re leaving Close because your sales process can’t fit a fixed pipeline model, Salesforce’s “build-your-own” nature is exactly the point, even if it means more admin work up front.
What are the differences between Salesforce Sales Cloud and Close?
Close’s pitch is that your reps can live in one pane of glass for outreach: forms/email/calling/SMS are described as included in all plans, with Power Dialer in Growth and Predictive Dialer + unlimited call recording in Scale. Salesforce Sales Cloud is priced and packaged like an extensible platform: Starter Suite is $25/user/month, Pro Suite is $100, Enterprise is $175, and Unlimited is $350 (billed annually). Where I see the biggest functional gap is voice: Close is built around dialing workflows, while Salesforce typically pushes you toward add-ons (e.g., conversation intelligence / sales engagement) or separate dialer products rather than making a dialer the default UI. If you need web API access, deep customization, and “CRM-as-a-platform” behavior, Salesforce fits that job better than Close’s more opinionated structure.
Outreach is a leading sales engagement platform designed to supercharge your outreach efforts. With powerful automation, analytics, and communication tools, Outreach empowers sales teams to reach their target audience more effectively and close deals faster.
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Lead management
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Performance tracking
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Integration with other tools
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Personalization
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Sales process automation
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Comprehensive performance insights
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Intelligent personalization
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Predictive analytics
Why is Outreach a good alternative to Close?
Outreach is my pick when the pain isn’t “we don’t have a CRM,” but “our outbound system is undisciplined.” For SDR/BDR teams, Sequences give you a repeatable cadence, while throttling and rulesets help leaders keep deliverability and volume under control. For coaching and post-call follow-through, Kaia’s summaries/action items (plus distribution mechanics like summary emails and Slack notifications) are the kind of operational glue that reduces “I forgot what we agreed on” after back-to-back demos. I also like that Outreach is actively investing in AI assistance inside the execution moment, e.g., AI-generated talking points and voicemail scripting for sequence call tasks (available as part of an add-on package).
What are the differences between Outreach and Close?
Close is a combined CRM + sales engagement product with pricing tiers that explicitly bundle CRM plus built-in comms (and then unlock dialer automation at higher plans: Power Dialer in Growth, Predictive Dialer in Scale). Outreach, in my experience, behaves more like an execution layer: Sequences standardize touch patterns, rulesets enforce global sequence behavior, and throttling controls how many prospects you reach every 24 hours. For call/meeting intelligence, Kaia focuses on artifacts Close users often want after the fact, summaries, action items, and shareable recordings, and Outreach has been shipping workflow nudges like Slack notifications when summaries are ready. The full list of alternatives on the page was: Pipedrive, Zendesk, Freshsales Suite, Salesforce, Hubspot Sales Hub, Salesforce Sales Cloud, Zoho, Keap, Outreach, Nimble, Slack, HighLevel, Attio, Monday CRM, Instantly.ai, Salesforge, Bigin CRM, Creatio crm, Humanlinker, ProspectWith, Breakcold, allcolibri.
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Get deal for freePipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.
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$99 per user per monthClear sales pipeline
Pipedrive provides a clear and practical way to manage leads, deals, activities, and follow-ups in one sales workspace. The visual pipeline makes it easy to understand where each opportunity stands, identify stalled conversations, and keep the next action visible for the team. Email synchronization, templates, activity reminders, reporting, and workflow automations reduce manual CRM work and help maintain a more consistent sales process. It also complements Google Workspace well: business email and calendars can remain in Google Workspace while relevant conversations, contacts, meetings, and deal history are organized in Pipedrive. The platform works best when pipeline stages and data-entry standards are defined early, but it is a strong CRM for keeping sales operations structured as the business grows
September 20, 2026
Why is Pipedrive a good alternative to Close?
I have found that the service Close is a great alternative to Pipedrive. Firstly, Close is designed with sales teams in mind. It offers a range of features that are tailored specifically to streamline sales processes, including predictive dialing, automated email follow-ups, and call recording. This level of automation can significantly reduce the time spent on administrative tasks, allowing sales teams to focus more on selling.
Secondly, Close provides a more intuitive and user-friendly interface compared to Pipedrive. This can greatly improve the user experience and increase productivity. Moreover, Close offers excellent customer support, providing users with prompt and helpful responses to their queries.
Lastly, compared to Pipedrive, Close offers better value for money. It provides a wider range of features at a lower price point, making it a cost-effective choice for sales teams.
What's the difference between Pipedrive and Close?
See the full comparison between Close & Pipedrive
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Why is Zendesk a good alternative to Close?
I believe Service Close is a great alternative to Zendesk for several reasons. First, Service Close provides a more streamlined and user-friendly interface which makes it easier for businesses to manage customer interactions. It also has a wide range of features such as ticketing, call center software, live chat, and knowledge base that can be customized to meet the specific needs of a business. Additionally, Service Close offers robust reporting and analytics tools that provide valuable insights into customer behavior and service efficiency. Another advantage is its cost-effective pricing model, making it an affordable choice for small and medium-sized businesses. With its comprehensive features, ease of use, and affordability, Service Close is definitely worth considering as an alternative to Zendesk.
What are the differences between Zendesk and Close?
I used both Close and Zendesk, and I can attest that they serve different purposes. Close is a Customer Relationship Management (CRM) software designed to help businesses streamline their sales process. It provides tools for communication, lead tracking, and sales automation. In a slightly different way, Zendesk is a customer service platform. It focuses on improving customer relationships through features like ticketing, customer support, and engagement tools.
While both are built to enhance customer interaction, their primary focus differs significantly. Close is more about driving sales and managing leads, while Zendesk concentrates on providing superior customer service and support. Therefore, the choice between the two would largely depend on the specific needs of your business.
Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).
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Salesforce is a widely-used cloud-based CRM platform that helps businesses organize customer data, manage sales and marketing workflows, and provide consistent support across different channels.
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Get deal for freeInstantly.ai is a cold outreach platform built to help teams find leads, protect deliverability, and scale multi-inbox email campaigns without turning ops into a full-time job. What makes it stand out is its AI Sales Agent, which can automatically analyse your business, find high-quality leads, craft personalised messages, follow up, and book meetings, all with minimal setup.
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I’ve been using Instantly.ai for my cold email campaigns, and it has completely transformed our outreach strategy. The standout feature is definitely the ability to scale—offering unlimited email accounts and warmups without charging per inbox is a total lifesaver for budget-friendly scaling. The analytics dashboard is incredibly clean, making it simple to track open and reply rates. Plus, their account warmup tool ensures our deliverability stays top-notch. If you are serious about cold email and getting into the primary inbox, Instantly is the absolute best tool on the market. Highly recommended!
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Get deal for freeSalesforge is an AI-driven outbound sales platform designed to automate prospecting, personalization, and multi-channel outreach. By combining lead sourcing, deliverability infrastructure, and AI-powered messaging in one ecosystem, it helps sales team scale outbound campaigns.
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Humanlinker is an advanced AI-driven sales assistant platform that revolutionizes personalized prospecting. It allows sales teams to engage prospects with highly personalized communications at scale, automating tasks like email and social media outreach through AI-generated sequences.
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Breakcold is a specialized sales CRM software designed for agencies, consultants, and startups. It focuses on streamlining the sales process and enhancing productivity for emai and LinkedIn power users.
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Reevo is an AI-native revenue operating system that combines lead generation, sales engagement, deal management, and CRM functionality in one platform, helping you streamline workflows and gain complete visibility across your entire revenue cycle.
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