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General information about Comm100 live chat

Comm100 Live Chat is a customer communication software that provides real-time chat functionality to businesses. It allows organizations to engage with their customers instantly, providing immediate assistance and improving customer satisfaction.

This tool features customizable chat windows, pre-chat surveys, and real-time visitor monitoring. It also supports automated chat invitations, intelligent routing to appropriate representatives, and comprehensive performance reports. With its mobile compatibility, agents can respond to inquiries anytime, anywhere.

Comm100 Live Chat also integrates with popular CRM systems, social media platforms, and other third-party applications for seamless operation. Its robust security measures including PCI compliance and end-to-end encryption ensure data safety.

Overall, it's an efficient tool for businesses looking to enhance their customer service experience and boost sales through proactive engagement.

Take advantage of our special promotions on Comm100 Live Chat and similar software! Enhance your customer communication, boost your sales, and improve customer satisfaction with real-time chat functionality. Don't miss out on this opportunity to upgrade your business operations at a discounted price!

See alternatives to Comm100 live chat like HubSpot or Intercom.

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What is Comm100 live chat used for?

Comm100 Live Chat is a valuable tool for small businesses looking to improve their customer service. It allows for real-time communication with customers, which can resolve issues immediately and increase customer satisfaction. For example, a customer may have a question about a product, and instead of waiting for an email response, they can get an instant answer via live chat. Additionally, features such as pre-chat surveys and visitor monitoring can help businesses better understand their customers and personalize their approach. Furthermore, integration with CRM systems and social media platforms allows for more efficient and consistent management of customer interactions. Finally, mobile compatibility allows agents to respond to customer requests at any time, which can be particularly useful for small businesses that do not have a dedicated call center.

Comm100 live chat features

Real-time chat functionality
Comm100 Live Chat provides real-time chat functionality, allowing businesses to engage with their customers instantly for immediate assistance
Customizable chat windows and pre-chat surveys
This software features customizable chat windows and pre-chat surveys, enabling organizations to tailor their customer interactions to their specific needs
Intelligent routing and automated chat invitations
Comm100 Live Chat supports intelligent routing to appropriate representatives and automated chat invitations, enhancing the efficiency of customer service
Mobile compatibility
With its mobile compatibility, agents can respond to customer inquiries anytime, anywhere, ensuring uninterrupted customer service

3 Comm100 live chat reviews

4.0 (3 reviews)

Cheryl Smith

Comm100 Live Chat: Seamless Integration Success

I've been using Comm100 Live Chat for a few months now and I'm thoroughly impressed with its seamless integration into our website

April 21, 2024
Charles Smith

Adapting to Change: My Journey with Comm1 Live Chat

As a long-standing member of Comm1 Live Chat, I was fortunate enough to receive a lifetime freemium account. Recently, due to market changes, their customer service informed me that this is no longer possible. While it's a bit of a bummer, I understand that businesses need to adapt to the ever-changing economic landscape. Unfortunately, a serious illness has prevented me from using their services as regularly as I would like. However, this has not diminished the value I see in their platform. It's a testament to their adaptability and resilience in the face of market changes. I even had the pleasure of referring a charity to them years ago. While it seems they've had to adjust their business model, I take pride in knowing that I've contributed to their growth in some way. Even though the changes have been a bit disappointing, I find solace in sharing my journey with Comm1 Live Chat. It's been a rollercoaster ride, but one that I've learned a lot from. I'm excited to see how they continue to evolve and adapt in the future.

April 16, 2024
Carl S

Streamlined Customer Support: Boosting Response Time with Canned Responses

The canned responses feature has greatly enhanced our response time, allowing us to provide quick and consistent answers to common questions

April 14, 2024

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Comm100 live chat: Pros & Cons

Pros

Real-time communication: Comm100 Live Chat allows businesses to interact with their customers in real time, providing immediate assistance and improving customer satisfaction
Comprehensive analytics: The software offers detailed reports and analytics that help businesses understand their customer behavior, identify trends, and make data-driven decisions
Customizable interface: Comm100 Live Chat can be customized to match the look and feel of a company's brand, creating a consistent experience for customers.

Cons

Lack of advanced features: Comm100 Live Chat lacks some advanced features such as AI-powered chatbots, which can limit its functionality
Pricing: The software can be quite expensive, especially for small businesses or startups with a limited budget
Learning curve: New users may find the software difficult to navigate and understand at first, which can lead to a longer implementation period.