Pros from reviewers

• Dynamic form builder: Formsite allows for the creation of dynamic forms, including complex matrix-style questions and intricate conditional logic, without requiring coding knowledge. This makes it ideal for various applications, including those in the nonprofit human services sector

• Easy-to-use: Formsite is user-friendly and intuitive, making it easy to set up web forms for lead capture, surveys, and contact data. Its administrative backend is straightforward to navigate, and setting up basic forms is quick and easy

• Affordable: Compared to custom software development, Formsite is a cost-effective solution for building forms. It is also affordable to maintain, making it a good choice for small to medium-sized businesses

• Integration capabilities: Formsite can integrate with other commonly used software programs, enhancing its functionality. It also supports Zapier integrations, providing more power when used with automation platforms like Hubspot for marketing or Google Sheets for workflows

• Customizable: Formsite allows for customization of forms, notifications, and success pages. It also offers the ability to decide the fields to be shown on each form and has an auto-reply feature. This level of customization makes it adaptable to various business needs.

Cons from reviewers

• Limited SharePoint integration: Despite its ability to integrate with commonly used software programs, Formsite's integration with SharePoint is not seamless. It tends to break randomly, requiring manual reconnection, and primarily supports OneDrive integration for results documents

• Single form limitation for save and return feature: Formsite's save and return feature is useful, but it only works for a single form. This makes it impossible to create a form library under one account

• Limited customization and user permissions: Formsite has limitations in customization and user permissions are limited, making it less flexible for more complex needs

• Outdated design and limited field verification options: The design of the forms can seem outdated and not as responsive on mobile devices. There are also limited advanced field verification options, such as matching zip codes to cities and verifying social security numbers

• Complexity in form creation and field definition: Creating a form from scratch can be burdensome and the terminology used to define the fields can be perplexing. This can make the initial learning curve steep for new users.