Here are competitors or alternatives to Pendo and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Pendo for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Pendo that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Pendo. Discover sofware like Intercom, Hotjar, Mixpanel or Amplitude.
From Customer Experience tools, we have selected the best alternatives to Pendo based on reviews for each solution and similarities with Pendo. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.
Intercom compared to Pendo
Pendo has better positive reviews compared to Intercom: 96 vs 90
Intercom is easier to use than Pendo: 4.5 vs 4.0
Pendo is more suitable for small businesses thanks to its good value for money than Intercom: 4.3 vs 4.0
Intercom is more versatile than Pendo: 159 vs 80
Intercom: Pros & Cons
Best features
Intercom pricing
Pro
Book a demoPremium
Book a demoStarter
$74 / monthDescription
Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.
Hotjar compared to Pendo
Hotjar has better positive reviews than Pendo: 97 vs 96
Hotjar is better at ease to use than Pendo: 4.5 vs 4.0
Hotjar is better at value for money than Pendo: 4.5 vs 4.3
Pendo has more features than Hotjar: 80 vs 79
Hotjar: Pros & Cons
Best features
Hotjar pricing
Plus
$41 / monthBusiness
$105 / monthDescription
Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.
Mixpanel compared to Pendo
Pendo has better positive reviews than Mixpanel: 96 vs 92
Pendo is better at customer support than Mixpanel: 4.5 vs 4.0
Pendo pricing plans are more competitive than Mixpanel: 4.3 vs 4.0
Pendo is better at number of features than Mixpanel: 80 vs 55
Mixpanel: Pros & Cons
Best features
Mixpanel pricing
Enterprise
Contact salesStarter
FreeGrowth
$24 / monthDescription
Amplitude analyzes the behavior of your online users, identifies trends and patterns and provides you with all the reports and data you need to make the right business decisions.
Amplitude compared to Pendo
Pendo has more positive reviews than Amplitude: 96 vs 94
Pendo is more versatile than Amplitude: 80 vs 31
Amplitude: Pros & Cons
Best features
Amplitude pricing
Starter
FreeGrowth
Contact salesEnterprise
Contact salesDescription
The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.
June Analytics compared to Pendo
June Analytics is a better solution based on percentage of positive reviews than Pendo: 100 vs 96
Pendo is a better solution for customer support than June Analytics: 4.5 vs 4.3
June Analytics is easier to set up than Pendo: 4.1 vs 4.0
June Analytics is more suitable for small businesses thanks to its good value for money than Pendo: 4.6 vs 4.3
Pendo has more functions than June Analytics: 80 vs 61
June Analytics: Pros & Cons
Best features
June Analytics pricing
Free
Scale
Contact salesGrowth
$149 / monthDescription
Google Analytics brings the value of data-driven insights for businesses, allowing them to understand their website's performance, audience behavior, and marketing effectiveness. It provides a comprehensive set of tools and metrics to track and measure key performance indicators, analyze user behavior, optimize marketing campaigns, and make informed business decisions.
Google Analytics compared to Pendo
Google Analytics has more positive reviews than Pendo: 97 vs 96
Pendo is better at support than Google Analytics: 4.5 vs 4.2
Google Analytics is easy to use compared to Pendo: 4.2 vs 4.0
Google Analytics pricing plans are more competitive than Pendo: 4.7 vs 4.3
Pendo has more functions than Google Analytics: 80 vs 48
Google Analytics: Pros & Cons
Best features
Description
Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.
Glassbox compared to Pendo
Glassbox has better positive reviews compared to Pendo: 100 vs 96
Glassbox is easy to use compared to Pendo: 5.0 vs 4.0
Glassbox pricing plans are more competitive than Pendo: 4.8 vs 4.3
Glassbox has more options than Pendo: 100 vs 80
Glassbox: Pros & Cons
Best features
Description
Adobe Analytics is a powerful analytics tool that provides real-time data and detailed insights about customer interactions on websites and apps. It offers advanced segmentation, multi-channel data collection, and machine learning capabilities. This software helps businesses understand their audience better, optimize marketing strategies, and improve customer experiences.
Adobe analytics compared to Pendo
Pendo has better positive reviews than Adobe analytics: 96 vs 91
Pendo is better at customer support than Adobe analytics: 4.5 vs 4.0
Pendo pricing plans are more competitive than Adobe analytics: 4.3 vs 4.1
Pendo is more versatile than Adobe analytics: 80 vs 41
Adobe analytics: Pros & Cons
Best features
Description
Smartlook offers a powerful analytics suite, engineered to unlock the full potential of your data. It streamlines the process of analyzing user behavior, enabling the creation of intuitive and compelling digital experiences. Engage your users with data-driven decisions.
Smartlook compared to Pendo
Pendo has better positive reviews compared to Smartlook: 96 vs 95
Smartlook is easier to use than Pendo: 5.0 vs 4.0
Smartlook is more suitable for small businesses thanks to its good value for money than Pendo: 4.4 vs 4.3
Pendo is more versatile than Smartlook: 80 vs 74
Smartlook: Pros & Cons
Best features
Smartlook pricing
Free
Enterprise
Contact salesPro
$58 / monthDescription
FullStory is an advanced digital experience analytics platform. It is crafted to empower businesses with deep insights into user interactions, enabling them to optimize their digital presence and foster meaningful customer experiences leading to enhanced engagement and conversions.
FullStory compared to Pendo
Pendo has more positive reviews than FullStory: 96 vs 94
FullStory is easier to use than Pendo: 4.5 vs 4.0
Pendo is more suitable for small businesses thanks to its good value for money than FullStory: 4.3 vs 4.1
FullStory has more features than Pendo: 130 vs 80
FullStory: Pros & Cons
Best features
FullStory pricing
Business
Book a demoAdvanced
Book a demoEnterprise
Book a demoDescription
WalkMe is a digital adoption platform that enables businesses to simplify the online experience for their users. It provides step-by-step guidance and support, helping users to navigate websites, apps, or software efficiently. WalkMe's features include onboarding, performance support, and analytics to improve user engagement and productivity. It's a valuable tool for training, customer service, and reducing user errors.
Walkme compared to Pendo
Pendo has better positive reviews compared to Walkme: 96 vs 87
Pendo is easy to use compared to Walkme: 4.0 vs 3.5
Pendo pricing plans are more competitive than Walkme: 4.3 vs 3.9
Walkme is more versatile than Pendo: 85 vs 80
Walkme: Pros & Cons
Best features
Description
FROGED will make you improve your customer relationship and engagement with the right features while enhancing your time-to-value.
Froged compared to Pendo
Pendo has better positive reviews compared to Froged: 96 vs 89
Froged is better at customer service than Pendo: 4.7 vs 4.5
Froged is easier to use than Pendo: 4.5 vs 4.0
Froged is more suitable for small businesses thanks to its good value for money than Pendo: 4.6 vs 4.3
Pendo is better at number of features than Froged: 80 vs 52
Froged: Pros & Cons
Best features
Froged pricing
Free
Grow
$84 / monthScale
$372 / monthEnterprise
$948 / monthDescription
Show off your product by creating powerful walkthroughs and give your user a better understanding of what you do best.
UserGuiding compared to Pendo
UserGuiding is a better solution based on percentage of positive reviews than Pendo: 98 vs 96
UserGuiding is a better solution for customer support than Pendo: 4.8 vs 4.5
UserGuiding is easier to set up than Pendo: 4.8 vs 4.0
UserGuiding is more suitable for small businesses thanks to its good value for money than Pendo: 4.7 vs 4.3
UserGuiding is more versatile than Pendo: 98 vs 80
UserGuiding: Pros & Cons
Best features
UserGuiding pricing
Basic
$129 / monthProfessional
$499 / monthCorporate
$999 / monthDescription
Heap is a digital analytics platform that automatically captures and organizes customer behavioral data from websites and applications. It provides insights into user interactions, enabling businesses to make data-driven decisions. Features include event tracking, funnel and retention analysis, and user segmentation. It's designed to help improve customer experience, increase engagement, and optimize conversion rates.
Heap compared to Pendo
Pendo is a better solution based on percentage of positive reviews than Heap: 96 vs 94
Heap is more suitable for small businesses thanks to its good value for money than Pendo: 4.5 vs 4.3
Pendo is more versatile than Heap: 80 vs 59
Heap: Pros & Cons
Best features
Description
Lemon Learning is a digital adoption platform that helps users understand and navigate software applications. It provides interactive, in-app guidance and training to improve user adoption and productivity. The tool can be used for any web-based application, including CRM, ERP, HRIS, and more. It simplifies onboarding, reduces support costs, and accelerates the digital transformation of businesses.
Lemon learning compared to Pendo
Lemon learning has better positive reviews compared to Pendo: 100 vs 96
Lemon learning is better at customer service than Pendo: 5.0 vs 4.5
Lemon learning is easy to use compared to Pendo: 4.5 vs 4.0
Lemon learning pricing plans are more competitive than Pendo: 4.7 vs 4.3
Pendo is more versatile than Lemon learning: 80 vs 52
Lemon learning: Pros & Cons
Best features
Description
Totango is a customer success platform that helps businesses reduce churn, increase expansion, and improve customer satisfaction. It provides insights into customer behavior and health, enabling proactive engagement. Features include customer segmentation, success planning, campaign management, and predictive analytics. It's designed for SaaS companies but is adaptable to other industries.
Totango compared to Pendo
Pendo is a better solution based on percentage of positive reviews than Totango: 96 vs 83
Pendo is a better solution for customer support than Totango: 4.5 vs 4.0
Pendo is better at value for money than Totango: 4.3 vs 4.0
Pendo is better at number of features than Totango: 80 vs 30
Totango: Pros & Cons
Best features