General information about Smartlook
Smartlook revolutionizes the way businesses understand user interaction, providing a comprehensive toolkit for qualitative analytics. It allows you to capture every user journey, making complex data accessible and actionable. With Smartlook, you can craft strategies that resonate with your audience.
Smartlook is not just an analytics platform; it's an insight discovery engine that enhances the way you engage with your customers. From monitoring user sessions, mapping out conversion funnels, to creating heatmaps for visual interaction insights, Smartlook ensures every data point is a narrative waiting to be told.
With robust filtering options, event tracking capabilities, and user segmentation, Smartlook empowers you to tailor content that not only captures attention but also converts. Its user-friendly interface bridges the gap between data scientists and business stakeholders, ensuring insights are always within reach. Join leading brands and organizations that trust Smartlook for their analytic needs, including Rakuten, Papa John's, and HubSpot.
Enhance your data interpretation with Smartlook and explore exclusive offers and discounts through Secret for this elite analytics tool and many other exceptional SaaS solutions!
See alternatives to Smartlook like Hotjar or Mixpanel.
Secret's take about Smartlook
Embarking on a new analytics venture can sometimes be as unpredictable as unraveling a mystery novel... You're bound to encounter a twist or two along the way! 🕵️♂️📊
Smartlook is your compass in the world of user analytics, combining powerful behavioral insights, intuitive heatmaps, and detailed event tracking in one comprehensive platform. It enables you to decode the story behind the data, offering a clearer understanding of user experience without needing a degree in data science! 🔍📈
Smartlook is a beacon for those seeking to understand and improve their digital products. It provides a suite of robust analytics tools that simplify the process of user behavior analysis, whether you're in e-commerce, SaaS, or mobile app development. Smartlook illuminates the path to optimized user experience and enhanced conversion rates. 💡📱
Smartlook values both your analytical needs and your budget. The platform offers a variety of pricing plans to fit different scopes and financial constraints, including free versions for those wanting to explore its capabilities before fully committing! 🏷️💳
- More details about Smartlook's pricingsWhile Smartlook is a leader in qualitative analytics, there are alternatives like Hotjar, Mixpanel, and Crazy Egg that provide their own special features. For those in search of the finest deals on premier analytics tools and other SaaS solutions, don't miss the exclusive offers accessible via Secret! 🔎🚀
- More alternatives to Smartlook
Mary O'Brien
Customer Success Manager
What is Smartlook used for?
Smartlook is a game-changer for small businesses seeking to understand and enhance customer interaction. It's more than just an analytics tool; it's a comprehensive platform that provides actionable insights into user behavior. For instance, a small e-commerce store can use Smartlook's heatmaps to identify which products are attracting the most attention, or use its conversion funnel mapping to pinpoint where potential customers are dropping off. The platform's user-friendly interface makes it accessible to all, not just data scientists. With Smartlook, small businesses can tailor their strategies and content to better engage customers and boost conversions.Smartlook pricing
Free
3,000 monthly sessions
Basic product analytics
Historical data in heatmaps
1 month data retention
Enterprise
Contact sales
Tailored to your needs
Unlimited users and projects add ons
SSO/SAML
REST API
Pro
$58
/ month
From 5,000 monthly sessions
More advanced product analytics
All premium integrations
Daily anomaly reporting
Smartlook features
In-depth analytics for optimizing user experience and engagement.
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Session recording
Smartlook records user interactions on your site, allowing you to watch complete visitor journeys and understand user behavior in a real-world context. This feature helps in pinpointing usability issues.
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Heatmaps
Generate visual heatmaps from user clicks, mouse movements, and scroll behavior, giving you a visual aggregate of where users are most engaged on your pages.
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Event tracking
Automatically track events or set up custom events to monitor specific interactions on your website or app, helping you to understand which features attract the most engagement.
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Funnels
Create conversion funnels to see where users drop off in your processes. This can help in identifying barriers in the user flow and improving conversion rates.
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User segmentation
Segment users based on behavior, properties, or events to analyze specific groups. This is essential for targeted analysis and personalized marketing strategies.
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Error logs
Smartlook collects error logs when a user encounters a problem, allowing you to address issues proactively and improve overall user experience.
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Mobile app analytics
Apart from websites, Smartlook offers analytics for mobile apps. It provides the same depth of insights for app user behavior, aiding in optimizing app design and functionality.
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Integration capabilities
Smartlook can be integrated with other tools and platforms, enhancing your analytics ecosystem and allowing you to synchronize insights across services for a comprehensive understanding of user behavior.
3 Smartlook reviews
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Merrick
Unlocking Visitor Insights: The Power of Analytics Today
With Smartlook, I can identify if my visitors are having problems when making a purchase or finding a button. It also helps me recognize the most common actions on a specific page. It records visits from mobile devices and tablets, storing the videos for three days in the app (which can be extended by inviting friends to use the solution) and for three months in the cloud. In addition to the video, I can see the visitor's IP address, location, browser, traffic source, and time spent on the page, making it a great tool for analysis. The limit is quite short, but it's enough unless your website has a lot of traffic. Recently, the tool has failed to record several sessions and now blocks the checkout page on the free version. A world map showing all user connections would be beneficial. The vendor responded with a thank you in March 2018.
April 23, 2024
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Harold Rodriguez
Smartlook: A Powerful Tool for Comprehensive Product Analysis
Smartlook is the perfect blend of qualitative and quantitative analysis for our product team. It gives us a new insight into how users interact with our product, from their speed in achieving key goals to how our product appears on different resolutions. Smartlook's real power lies in its ability to record every event and allow smooth searching across all past events. We can use these events in funnels to analyze where users are dropping out of key workflows. Since all events are automatically tracked, we can immediately find out how many users have used a specific feature since its launch by searching the pre-recorded events. It's truly amazing! The Smartlook support team was excellent, helping us fix an issue with the Smartlook recorder not correctly capturing some of our product's layout attributes. Now everything works perfectly. I have no complaints about Smartlook, although I am excited for more flexibility with pinning stacked event charts as a single dashboard tile. This would make tracking our key metrics really smooth.
April 16, 2024
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Tate G
Optimizing Site Layout with Heatmaps
The heatmaps feature has provided me with a clear visual representation of user interaction, allowing me to optimize our site layout
April 13, 2024
Smartlook: Pros & Cons
Pros
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Detailed user insights: Smartlook offers in-depth analytics like session replay and heatmaps, providing a granular view of user behavior and interactions
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Ease of use: The platform is user-friendly with an intuitive interface, making it accessible for users without a technical background to navigate
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Powerful integration: Smartlook can be easily integrated with a wide range of other tools and platforms
Cons
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Privacy concerns: The extensive data tracking capabilities, such as session recording, can raise privacy concerns among users
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Data overload: The depth and breadth of data collected can be overwhelming
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Cost: For small businesses or startups, the cost of Smartlook might be a consideration, especially if they wish to access more advanced features
Why is Smartlook better than other Application Monitoring software?
Smartlook is better at ease to use than Hotjar: 5.0 vs 4.5
Smartlook is better at ease to use than Pendo: 5.0 vs 4.0
Smartlook is better at value for money than Pendo: 4.4 vs 4.3
Smartlook is better at ease to use than Contentsquare: 5.0 vs 4.4
Smartlook has more options than Contentsquare: 74 vs 66
Smartlook has more positive reviews than FullStory: 95 vs 94
Smartlook is easier to use than FullStory: 5.0 vs 4.5
Smartlook is a better solution based on percentage of positive reviews than Heap: 95 vs 94
