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FullStory

Complete insight, one digital experience story

4.3 (3 reviews)

FullStory is an advanced digital experience analytics platform. It is crafted to empower businesses with deep insights into user interactions, enabling them to optimize their digital presence and foster meaningful customer experiences leading to enhanced engagement and conversions.

General information about FullStory

FullStory is not just a digital experience analytics platform, it's the backbone of understanding how users truly interact with your online presence. Essentially, it’s the magnifying glass for your digital infrastructure, allowing you to dissect and analyze user interactions seamlessly across your websites and applications. 


FullStory does not merely document user activity, but it captures every single click, swipe, and scroll, translating them into comprehensive and digestible data. This intricate tracking gives businesses a clear view of user behavior, unveiling user pain points and potential areas for improvement. With this valuable information, businesses are no longer shooting in the dark but making informed decisions based on user-centric data.


Moreover, FullStory takes it a step further. It doesn't just present statistics, it visualizes the complete user journey. This visualization provides an invaluable perspective, offering an almost first-hand experience of the journey that users undertake. By mapping out this journey, FullStory assists companies in enhancing user experiences, debugging persistent issues, and importantly, optimizing conversions. It's not just about impressing users anymore, but about strategizing based on their preferences and creating a user-focused business model.


Its capabilities extend beyond simply improving your website; it's about connecting with your audience on a deeper level. Better connections lead to higher engagement, increased customer loyalty, and consequently, higher profits.


At Secret, we help you access FullStory at unbeatable prices. Along with numerous other SaaS deals and resources, we ensure your entrepreneurial journey is as smooth and cost-effective as possible. Use Secret today to discover the best deals on indispensable SaaS solutions like FullStory.

See alternatives to FullStory like Hotjar or Mixpanel.
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Secret's take about FullStory

Ever tried deciphering alien hieroglyphics? That's what diving into the world of digital user experience can feel like without the right tools. Enter FullStory – the Rosetta Stone of the UX galaxy. No need for intergalactic translators; with FullStory, even the most cryptic user behaviors become as clear as a sitcom punchline! 🛸🤣🔍

What is FullStory?

FullStory is a digital experience analytics platform designed to help businesses optimize user experiences on their websites and applications 🖥️ It provides tools such as session replay, where companies can watch real-time or recorded sessions of user interactions on their site. This visual approach, combined with powerful analytics, allows businesses to identify pain points, understand user behaviors, and improve overall user experience 🚀🔍

Our opinion about FullStory:

FullStory is the prime platform for companies to delve deep into user analytics, ensuring that their digital presence resonates and rewards. Its comprehensive features and insights guarantee that your online touchpoints are engaging and impactful. While FullStory benefits businesses of every scale, it's especially valuable for those striving for user-centric excellence 📊

FullStory Pricing:

FullStory’s pricing structure is adaptable, presenting a variety of plans and rates to align with your enterprise goals. Whether you're a budding venture or an established entity, pick the plan that syncs with your objectives and budget, and you're all set! 🎫💵

- More details about FullStory's pricings
Best FullStory alternatives:

Leading alternatives to FullStory's digital experience analytics include Hotjar, Mixpanel, Heap, Quantcast Measure, and Mouseflow. Explore outstanding deals for these tools and more on Secret to maximize your operational efficiency and savings! 🔥

- More alternatives to FullStory
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Mary O'Brien

Customer Success Manager

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What is FullStory used for?

FullStory is a powerful tool for small businesses seeking to optimize their digital presence. It provides detailed insights into user behavior, tracking every click, swipe, and scroll on your website or app. For instance, if customers are abandoning their shopping carts, FullStory can help identify why. It visualizes the user journey, highlighting areas for improvement or debugging. This data-driven approach allows businesses to make informed decisions, enhancing user experience and boosting conversions. Moreover, by understanding user preferences, businesses can build stronger connections with their audience, fostering loyalty and driving profits. With Secret's unbeatable prices, FullStory becomes an affordable asset for small businesses.

FullStory pricing

Business

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Tagless web autocapture

Mobile analytics

Session replay

Core product analysis

Advanced

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Timely segment alerts

Automated journey mapping

Conversion analysis

Retention analysis

Enterprise

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Role based permissions

SSO

Multi org management

Premium support

FullStory features

Capture, analyze, replay: user journeys, frustrations, insights, optimizations, all visualized.

  • Session replay

    This feature allows businesses to watch real-time replays of user interactions on their website. By visualizing a user's journey, brands can identify pain points and optimize the user experience.

  • Click maps

    A visual tool that shows where users are clicking on a page. It provides insights into what's catching users' attention and which areas might need more prominence or improvement.

  • Error tracking

    FullStory identifies and highlights errors on a website, allowing businesses to resolve issues that might disrupt a user's experience. It provides an understanding of where and how often users encounter errors.

  • Funnel analysis

    This tool breaks down user conversion pathways, showing where potential customers drop off or continue through the sales or sign-up process. It's essential for optimizing conversion rates and refining the user journey.

  • Segment discovery

    Helps businesses discover and analyze impactful user segments. It can automatically identify segments of users who experience issues or those who engage significantly with certain elements.

  • Rage clicks identification

    By tracking instances where users repeatedly click on an element in frustration, FullStory can highlight areas of a website that might be causing confusion or aren't functioning as intended.

  • Omni-search

    This powerful search function allows users to find specific interactions, events, or issues within the recorded data, ensuring quick access to needed insights.

  • Performance metrics

    By measuring various site performance metrics like load times and interaction speeds, FullStory ensures that users get a seamless experience. Slow-loading elements can be flagged for optimization.

3 FullStory reviews

4.3 (3 reviews)
  • Nathan Brown

    Top-notch tool for understanding customer behavior! A must-have for product teams!

    I strongly recommend FullStory for any product aiming to improve their understanding of their product and customer experience. I especially valued the option to review widget screen recordings for our app, a feature not provided by competitors. At first, I struggled to understand the pricing, but their outstanding support team clarified it. I chose FullStory primarily for its excellent support and help. I switched to FullStory as it allows embedded/widget recordings, unlike Hotjar.

    April 20, 2024

  • Isolde D

    FullStory: A Digital Marketer's Invaluable Tool

    As a digital marketer, I find FullStory to be an invaluable tool for understanding user behavior

    April 15, 2024

  • Enoch

    Engaging and Persistent: My Fullstory Experience

    My experience with Fullstory, particularly their sales team, was quite engaging. They were incredibly persistent, ensuring I was always in the loop with regular emails, even after I had initially expressed uncertainty. Their approach was unique and it kept me on my toes. They certainly have a distinctive way of doing things and it's clear they're passionate about their product. I appreciate their tenacity and it's evident they're committed to their potential clients.

    April 15, 2024

More FullStory's reviews

FullStory: Pros & Cons

Pros

  • Comprehensive insight: FullStory offers deep user experience analytics, providing clarity on visitor interactions and website performance
  • User-friendly interface: Its intuitive dashboard and visualization tools make it easy for non-tech users to derive actionable insights
  • Error identification: By highlighting rage clicks and pain points, it facilitates quick problem detection, enhancing overall user satisfaction

Cons

  • Privacy concerns: Recording sessions might be seen as intrusive, raising potential data privacy and GDPR compliance issues
  • Costly for startups: Smaller businesses might find the pricing steep, especially when scaling up with increasing data
  • Data overload: The vast amount of data might overwhelm users, leading to potential analysis paralysis if not interpreted correctly

Why is FullStory better than other Application Monitoring software?

FullStory is better at number of features than Glassbox: 130 vs 100

FullStory has more options than Hotjar: 130 vs 79

FullStory is better at ease to use than Contentsquare: 4.5 vs 4.4

FullStory has more options than Contentsquare: 130 vs 66

FullStory is better at ease to use than Pendo: 4.5 vs 4.0

FullStory has more options than Pendo: 130 vs 80

FullStory is better at number of features than Smartlook: 130 vs 74

FullStory has more options than Mouseflow: 130 vs 42

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