Pros from reviewers
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Responsive customer service: Rethink's customer service team is noted for being responsive to concerns and treating each suggestion seriously, providing a personalized experience for users
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Preprogrammed behavior programs and objectives: The software comes with preprogrammed behavior programs and objectives, which users find to be a standout feature
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Customizable and user-friendly: Rethink is appreciated for its personalized customization and user-friendly interface, making it easy for users to navigate and tailor the software to their needs
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Data-driven graphical presentation: Users value the software's ability to present data in a graphical format, making it easier to understand and analyze
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Comprehensive solution: Rethink serves as a comprehensive solution for data collection, note-taking, and scheduling appointments, allowing users to use a single software for multiple tasks.
Cons from reviewers
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Limited ability to correct inaccurate data: The software does not allow users to edit data, which can be problematic due to potential errors in real-time data entry
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Cumbersome data entry process: The data entry process can be cumbersome, especially when inputting data from other days. Information sometimes fails to save, causing loss of data
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Limited scheduling feature: The scheduling feature does not permit scheduling multiple staff members or children simultaneously, which can be inconvenient for larger operations
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Costly for the features utilized: Some users find the software somewhat costly for the features they actually utilize, especially for programs catering to those in dire need
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Limited support accessibility: While the customer service team is generally responsive, some users have encountered delays when trying to reach representatives over the phone, which can be frustrating when immediate assistance is needed.
Main features
Starting Price
Free Plan
Collaborative workspace
Sales funnel optimization
Data analytics
Smart automation
Email marketing
Starting Price
N/A
Free Plan
No
Collaborative workspace
Sales funnel optimization
Data analytics
Smart automation
Email marketing
What is Rethink?
How Rethink compare to similar software?
Product
Rethink
4.5
Rethink reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Rethink best for according to our reviewers?
Small Business Owners: These users appreciate the comprehensive nature of Rethink, which includes features like timesheets, session notes, and payroll and billing exports. However, they may find the cost to be a concern as their client base expands
Customer Service Representatives: These users value the responsive nature of Rethink's customer service team, but may encounter delays when trying to reach representatives over the phone. They also appreciate the software's ability to treat each suggestion as if they were a personal programmer
Clinical Practitioners: These users find the treatment library and behavior reduction program layout to be too basic and not designed for clinical practices. They also wish for a more detailed note section beyond the demographic area
Data Analysts: These users value the data-driven graphical presentation of Rethink, but may find the process of data entry to be cumbersome and the inability to edit data problematic. They also wish for features like timestamps or a security log of edits or deletions
Super Users: These users, with prior experience in other software like NextGen and eClinicalWorks, hold high expectations for software functionality and accessibility. They may find Rethink to require more clicks and typing than preferred, and may encounter several bugs.
Rethink reviews
4.5
Rethink rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
4 Rethink reviews
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Vincent B
Efficient Project Management with Rethink Software
I found Rethink to be a highly intuitive software that streamlined my project management tasks
April 28, 2024
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Jovie M
Outstanding Service
Great service. I couldn't pick up from the store as usual. They offered delivery which arrived the next day. They were very helpful and polite on the phone. Thanks.
April 21, 2024
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Betty
Enhanced Productivity: Unleashing Work Flexibility with Rethink's Cloud-Based Solution
The cloud-based nature of Rethink has made it possible for me to access my work from anywhere, improving my productivity
April 15, 2024
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Christina
First World Requests: A Rethink User's Perspective
I'm quite satisfied with the Rethink software and their customer service. However, I'm slightly worried about the cost as my client base expands, since the $50 a month could become pricey. As a small business owner, I value that Rethink encompasses everything I need. I especially appreciate how the time sheets are connected to session notes, and I find the payroll and billing exports very user-friendly. On the other hand, I believe the scheduling area could be more user-friendly. I used to use Central Reach, which allowed me to drag and drop appointments, and I wish I could view multiple staff and client schedules at once on the main page, not just in the group calendar section. From a clinical standpoint, I'm really hoping for manual mastery, not just a workaround of changing the mastery criteria. I'd also love to see playlists with grouped programming. I know staff can check or uncheck in the skills sections, but having a playlist from the back end would be great.
April 15, 2024
