Pros from reviewers
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Comprehensive solution: GymDesk offers a comprehensive solution for gym management, including features like automated payment processing, booking and check-ins, built-in waivers, agreements, and forms, and a beautiful schedule for the website
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User-friendly interface: The software is straightforward and easy to use, with a clean interface that is easy to navigate for both students and administrators
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Excellent customer service: Despite some complaints about the lack of a customer service phone number, many users praise GymDesk's customer service for being responsive and helpful, particularly through the Live Chat feature
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Affordable pricing: GymDesk is praised for its reasonable cost, with many users finding it to be a cost-effective solution for their gym management needs
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Compatibility and accessibility: GymDesk works flawlessly on every smartphone or computer browser, making it easy for members to log in and access everything they need, including remote training videos.
Cons from reviewers
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Limited website design flexibility: Despite the overall user-friendly nature of Gymdesk, users have reported a lack of flexibility with the website's design templates, limiting their ability to customize their gym's online presence
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Poor customer service: Some users have complained about Gymdesk's customer service, particularly the lack of a customer service phone number and the inconvenience of scheduling customer service calls
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Hidden charges: There have been complaints about hidden charges that make the service more expensive than initially advertised, causing dissatisfaction among users
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Lack of robust reporting and configurable sign-up menu: Users have reported that Gymdesk lacks robust reporting features and a configurable sign-up menu, limiting its functionality
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Limited customization options: Users have expressed a desire for more customization options, such as the ability to customize the dashboard or change certain links on the schedule.
Main features
Starting Price
Free Plan
User-friendly Interface
Membership Tracking
Scheduling Classes
Automated Billing and Reporting
Mobile App Support
Starting Price
N/A
Free Plan
No
User-friendly Interface
Membership Tracking
Scheduling Classes
Automated Billing and Reporting
Mobile App Support
What is Gymdesk?
How Gymdesk compare to similar software?
Product
Gymdesk
4.3
Gymdesk reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Gymdesk best for according to our reviewers?
School Administrators: They find GymDesk to be a comprehensive solution for school management, with its user-friendly interface and reasonable cost. It allows easy modifications on the go, automated payment processing, and features a beautiful schedule for the website
Gym Owners: GymDesk provides a platform for them to organize all their workflow in one system. It offers features like membership renewal, personalized website, group text message marketing, online store for selling products, and more
Small Business Owners: They appreciate GymDesk for its simplicity and ease of use. It is particularly beneficial for small fitness gyms like CrossFit, offering features like class reservations, day-to-day operations management, and excellent customer service
Martial Arts School Owners: They find GymDesk affordable and efficient for managing the business side of running a school. It helps them track when students need to pay, manage the website, billing, attendance, and marketing all in one system
Dissatisfied Users: Some users are dissatisfied with GymDesk due to poor customer service and hidden charges. They find the lack of a customer service phone number and the inconvenience of scheduling customer service calls frustrating.
Gymdesk reviews
4.3
Gymdesk rating
4.8
Ease of use
4.8
Customer service
4.6
Value for money
4.8
Likelihood to recommend
4.8
Features
6 Gymdesk reviews
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Robert J
Appalling Customer Service and Support from Gymdesk
Terrible. I'm cancelling my subscription and switching to a competitor's company. They at least provide a customer service phone number. Gymdesk is a decent membership management platform, but their customer service is awful. They don't provide a phone number and after several emails requesting a callback, I was informed they don't do callbacks but would schedule a customer service call. This was inconvenient, especially since I was calling about the three charges a month that my $75 a month service was supposed to cover. I initially chose Gymdesk for its pricing, but it's not saving me any money and actually costs more than its competitors. I'm switching due to their poor customer service and the hidden charges. Their $75 a month plan was actually costing me [SENSITIVE CONTENT] a month and getting an explanation from Gymdesk was nearly impossible. They responded saying they don't provide live phone support.
May 14, 2024
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Sophia S
GymDesk's Reporting and Customer Support: A Winning Combination
GymDesk's reporting feature has been instrumental in helping me understand the trends and patterns of my gym, enabling me to make data-driven decisions. The customer support is also commendable, always ready to assist whenever I encounter difficulties
May 7, 2024
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Diane
Rising Star Software for Martial Arts Schools: Gymdesk
So far, my experience with Gymdesk has been fantastic! I've encountered very few complaints or frustrations from members during the transition, unlike with previous software like Zenplanner, which was plagued with crashing apps. Gymdesk works flawlessly on every smartphone or computer browser. All you need to do is log in and access everything, including remote training videos, which are vital at the moment. I would appreciate more features supporting remote training, but given the product's relative newness and how well everything else has been functioning for me and my students, I rate it a solid A-. The setup was straightforward, it has automated payment processing, allows easy modifications on the go, and features a beautiful schedule for the website. It also includes booking and check-ins, built-in waivers, agreements, and forms. The developer is continually listening to users and providing feedback. However, it lacks robust reporting and a configurable sign-up menu. Much of its functionality seems to.
April 29, 2024
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Ralph Martinez
Efficient Management with User-Friendly Software
its user-friendly interface made it easy to schedule classes and track member attendance. The software's ability to automate billing has significantly reduced administrative tasks, allowing me to focus more on improving our services
April 23, 2024
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Jesse R
Top-Notch Martial Arts Software: GymDesk!
I initially used a competing product, but found it to be just average. I then switched to GymDesk and I couldn't be more satisfied. It perfectly fulfills my needs for school management software at a very reasonable cost. It's user-friendly and serves as a comprehensive solution. The developers have thought of everything. It's easy for members to use and the website is directly linked to the backend, which is connected to the online store and Point of Sale, making everything straightforward. I do wish there was a bit more flexibility with the website's design templates. At times, navigating the help can be a bit challenging, but the Live Chat quickly resolves any issues.
April 16, 2024
