Pros from reviewers
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Enhanced property management efficiency: Hostfully's platform has been instrumental in improving the efficiency of property management, allowing users to manage multiple properties with ease and giving them a competitive edge in the market
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Comprehensive control and automation: The platform provides full control over calendars, integrates with various sites, and automates communication with renters and travelers, reducing the need for manual tasks and streamlining operations
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Outstanding customer service: Users have praised Hostfully's customer service for their quick response to queries and their ability to provide effective solutions to problems
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Affordability and user-friendliness: Hostfully is chosen for its affordability and user-friendly interface, making it an accessible and cost-effective solution for property management
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Customization and personalization: The platform allows for extensive customization and personalization, enabling users to tailor the system to their specific needs and preferences, and add a personal touch to their company.
Cons from reviewers
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Lack of VRBO integration: Hostfully does not integrate with VRBO, which is a key feature for some users. This lack of integration means that automated messages cannot be sent to guests who book through VRBO, which can be inconvenient for property managers
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Slow software: Some users have reported that the software is slow, with certain features such as the Pipeline taking 5-10 seconds to load each time. This can be frustrating and time-consuming for users who need to access these features regularly
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Inefficient system updates and bugs: There have been reports of several bugs in the system, and some users feel that system updates could be more efficient. These issues can disrupt the smooth running of property management operations
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Limited mobile app functionality: Some users have reported that the mobile app does not allow them to edit existing templates, and that they do not receive notification bubbles on their iPhone when they get a notification on Hostfully, despite having their settings updated to receive these
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High cost: Some users find the subscription to be costly, which may make it less accessible for smaller businesses or individuals with fewer properties to manage.
Main features
Starting Price
Free Plan
Integration with Booking Channels
Centralized Communication
Automated Messaging and Guidebook Creation
Reporting Tools
Scalability
Starting Price
N/A
Free Plan
No
Integration with Booking Channels
Centralized Communication
Automated Messaging and Guidebook Creation
Reporting Tools
Scalability
What is Hostfully property management platform?
How Hostfully property management platform compare to similar software?
Product
Hostfully pro...
3.8
Hostfully pro... reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hostfully property management platform best for according to our reviewers?
Property Management Companies: These companies can benefit from Hostfully's platform as it enhances property management efficiency and provides a competitive advantage. It offers full control over the calendar, integration with various sites, and automated communication with renters and travelers
Individual Property Owners: Hostfully is suitable for individual property owners who manage a few homes. It offers automation, customization, numerous channel and hosting options, and easy-to-use reports. It also provides a built-in booking website which streamlines the process
Short-term Rental Businesses: These businesses can benefit from Hostfully's affordability and user-friendliness. Despite some limitations, such as lack of integration with VRBO, the platform offers automated messages to Airbnb guests and other features that can support short-term rental operations
Vacation Rental Owners or Managers: Hostfully is a comprehensive solution for vacation rental owners or managers seeking to streamline operations and enhance the guest experience. It integrates with popular listing platforms like Airbnb and HomeAway, automates many tasks, and provides valuable insights into occupancy rates, revenue, and other key performance indicators
Large-scale Hosts: Hosts with numerous listings or those looking to scale can benefit from Hostfully's robust tool with a comprehensive list of features. It integrates seamlessly with everything needed to self-manage short-term rentals, and provides excellent customer support.
Hostfully property management platform reviews
3.8
Hostfully property management platform rating
4.1
Ease of use
4.3
Customer service
4.2
Value for money
4.1
Likelihood to recommend
4.0
Features
5 Hostfully property management platform reviews
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York G
Hostfully: The All-In-One Software Solution for Vacation Rental Management!
My experience with Hostfully has been excellent! It took me a while to grasp all its features, but once I did, I saw no need to look elsewhere. Hostfully is a complete vacation rental management platform with numerous features that simplify and streamline vacation rental management. Its integration with popular listing platforms like Airbnb and HomeAway allows me to manage all my rental properties in one location. The platform's reporting and analytics tools offer valuable insights into occupancy rates, revenue, and other key performance indicators. I truly appreciate the user-friendly interface and the responsive customer service. The platform also automates many of the tedious tasks associated with vacation rental management. The chat function is manned by real people, and the response time is typically just a few minutes. If you're a vacation rental owner or property manager seeking a comprehensive solution to streamline your operations and enhance the guest experience, I would highly recommend considering Hostfully. I regret not implementing a channel manager sooner when I had 12.
May 4, 2024
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Kevin S
Exploring the Intricacies and Benefits of the Hostfully Property Management Platform
I've been in the holiday rental management business for 8 years and my journey with Hostfully has been quite an adventure. I committed to a year-long contract with them, which was a premium investment, but one that I believed would pay off. Now, I find myself fully engaged in my work, diving deep into tasks and troubleshooting issues that arise. The 5-star reviews they've received are truly inspiring. I would recommend a thorough evaluation as the integrations with Airbnb and Booking.com have unique functionalities, which can be intriguing, especially when it comes to end-of-month reports. Many features are provided by external partners, which is an added bonus as it allows for a wider range of services. Their customer support is conveniently available via chat and their problem-solving approach is quite unique. They either open a ticket for further investigation or suggest using an external integration app. The system is constantly evolving with new updates and improvements. When I proposed a contract reduction due to some initial hiccups, they chose to stick to their original agreement. This shows the company's commitment to their terms and conditions. It's been a learning curve, but one that's been full of growth and development.
April 30, 2024
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Hadley
Quality Vacation Rental Software, Yet Sluggish Performance
I find Hostfully to be a decent PMS system that generally suits our niche business well. However, I do encounter several bugs and wish the system updates were more efficient. I would like to see ACH/E-Check implemented with VRP, and I wish managing and downloading an "order" for a reservation was simpler. Despite these issues, Hostfully handles our channel bookings, fees, and online booking process quite effectively. It's fairly intuitive and we use it to manage all our reservations, track payments, and communicate with guests. However, the software is slow, with the Pipeline taking 5-10 seconds to load each time. We also experience slow load times on each "reservation". The support from the Hostfully team is slow and high-level issue management is virtually non-existent. Another frustration is that when checking out or completing an online reservation in Chrome, the auto-populate fills in the email address in the last name field, which requires us to manually update it later.
April 22, 2024
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Julia Garcia
Hostfully's Platform: Simplifying Reservation Management
I am extremely satisfied with Hostfully's platform. The integration with other booking platforms has made managing reservations much easier
April 16, 2024
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Ruth M
Key Functionality Absent in Hostfully
I initially opted for Hostfully for my short-term rental business, thinking it had similar features to Guestsy but at a lower cost. However, I was disappointed to discover that Hostfully doesn't integrate with VRBO, a key feature for me. It allows automated messages to Airbnb guests, but not to those who book through VRBO. This wasn't mentioned during the training sessions. Upon finding this out, I immediately canceled my subscription and switched to Guesty, which not only integrates with VRBO but also offers many more features. I would advise using a software that fully supports your business, which in my experience, isn't Hostfully. The vendor responded to my complaint, explaining that the lack of VRBO messaging API is due to VRBO themselves and they are waiting for VRBO to add this to their official API. They also mentioned that I can still automate emails to VRBO guests and correspond with them via email directly from the Hostfully inbox.
April 16, 2024
