Pros from reviewers
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User-friendly interface and responsiveness: Lucky Orange has a well-designed interface that is easy to navigate, making it user-friendly. The software is also highly responsive, ensuring a smooth user experience
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Accurate tracking and valuable insights: The software provides highly accurate tracking of user behavior on a website. The filters available offer valuable insights into user behavior, helping to identify areas for improvement
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User profiles feature: Lucky Orange has a unique feature that tracks how many times a user has visited a website and on what devices. This provides a comprehensive view of user behavior
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Variety of tools for optimization: Lucky Orange offers a range of tools including user polls, heatmaps, and visitor recordings. These tools help in collecting feedback, identifying problem areas, and tracking individual visitor activities, which can be used to enhance the website
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Excellent customer support: The customer support team at Lucky Orange is quick and efficient in resolving issues. They are professional and skilled, ensuring a positive customer experience.
Cons from reviewers
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Costly for some businesses: Despite its robust features, Lucky Orange may be a financial burden for some businesses, especially smaller ones or startups, due to its subscription-based model
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Compatibility issues: Lucky Orange is not compatible with all web browsers and operating systems, which can limit its usability for some users
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Complexity: The service can be complex and difficult to understand for some users, potentially requiring a steep learning curve
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Video playback issues: Some users have reported problems with video loading or having to repeatedly click the play button, which can disrupt the user experience
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Inaccurate data: There have been instances of inaccuracies in the data provided by Lucky Orange, such as occasional failure to record conversions, which can affect the reliability of the insights provided.
Main features
Starting Price
Free Plan
Heatmaps
Session recordings
Conversion funnels
Form analytics
Chat and polls
Starting Price
$39
/ month
Free Plan
Yes
Heatmaps
Session recordings
Conversion funnels
Form analytics
Chat and polls
What is Lucky Orange?
How Lucky Orange compare to similar software?
Product
Lucky Orange
5.0
Lucky Orange reviews
Price
$39
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Lucky Orange
vs
Hotjar
Lucky Orange and Hotjar, two prominent players in the field of website optimization, exhibit distinct characteristics that cater to specific facets of this critical domain. Understanding the differences between these two platforms is essential for anyone seeking to make an informed choice.
Hotjar takes center stage when it comes to feedback collection. Its strength lies in its ability to facilitate precise feedback collection from visitors at strategic points across your website. What truly sets Hotjar apart is its capacity not only to gather feedback but also to provide actionable insights for refining the user experience based on this input. This holistic approach empowers you to implement targeted improvements that can significantly boost user satisfaction and conversion rates.
In contrast, Lucky Orange offers feedback collection capabilities but falls short in comparison to Hotjar's depth and breadth in this regard. The feedback collection process within Lucky Orange is relatively...
Lucky Orange
Website analytics made easy
Hotjar
Easily improve user experience on your website
Who is Lucky Orange best for according to our reviewers?
Website Owners: Those who own and manage websites can use Lucky Orange to gain insights into user behavior, identify problem areas, and make necessary improvements
Digital Marketers: Professionals in digital marketing can use Lucky Orange for successful digital marketing, tracking user behavior, and identifying areas of improvement. It offers all the necessary features for this purpose
UX Designers and Product Developers: Lucky Orange is beneficial for UX design and product development. It allows these professionals to watch customer journeys in real time, aiding in tracking buyer intent and making necessary adjustments
E-commerce Specialists: E-commerce specialists can use Lucky Orange to understand how customers use their site, track user navigation, and debug issues related to different screen sizes and browser types. The ability to see these factors is particularly beneficial for this group
Customer Support Teams: Lucky Orange can be used by customer support teams to view potential customers' sessions from their perspective while they are on the site. This helps them guide users through certain processes and identify areas where customers struggle to find items or navigate.
Lucky Orange reviews
5.0
Lucky Orange rating
4.7
Ease of use
4.7
Customer service
4.7
Value for money
4.5
Likelihood to recommend
4.7
Features
6 Lucky Orange reviews
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William F
Insights from Heatmaps: Improving User Experience
The heatmaps feature has given me great insights into how our users interact with our site, helping us optimize for better user experience
May 14, 2024
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Samuel C
Nothing But Positive Experiences with Lucky Orange
I've had only positive experiences with Lucky Orange. The insights provided by the platform are useful in guiding potential changes to our website. The support is always quick and helpful whenever we have queries.
May 6, 2024
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Dennis
Optimizing Our Website Seamlessly with Lucky Orange
Lucky Orange offers user polls, allowing me to collect feedback from visitors to enhance our website. It also provides heatmaps, which offer a simple view of visitor interaction, helping to identify problem areas. Additionally, it offers visitor recordings, letting me track individual visitor activities and identify areas for improvement. However, as a paid service, it might be costly for some businesses. It's also only compatible with certain web browsers and operating systems, so it may not work for everyone. Moreover, it's a complex service, which some users might find hard to understand and use. I chose Lucky Orange for its analytics, which help me track user behavior and identify areas of improvement. I switched to Lucky Orange for its smooth visitor recording facilities. I appreciate the detailed review from the vendor, Bradley, who emphasized the importance of understanding visitor behavior to improve the website and grow the business.
April 28, 2024
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Madison Davis
Understanding User Behavior with Lucky Orange
As a digital marketer, I found Lucky Orange to be an invaluable tool for understanding user behavior on our website
April 22, 2024
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Ann Smith
Great Value and User-Friendly for Beginners
I am extremely satisfied with Lucky Orange, particularly with the recent updates to the dashboard that have greatly enhanced the visual experience. The primary reason I opted for this software over others was its cost. I mainly use it for heat mapping, but it provides additional features for those who don't utilize Google platforms for data analysis and AB testing. However, some of these features necessitate technical knowledge and require some time to master. I had tested Hotjar, but found that Lucky Orange offered better value. I appreciate the vendor's response and their offer of a complimentary onboarding service to help users maximize their features. I am contemplating scheduling a call with their client services team. I would like to thank Bradley from Lucky Orange for his response.
April 14, 2024
