Pros from reviewers
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Top-notch customer support: Mailgun has a responsive and effective customer support team that quickly resolves issues and provides clear, helpful advice
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User-friendly interface: The software's interface is neat, easy to navigate, and the setup is straightforward. The dashboard is clear and enables users to quickly identify and fix issues
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Free service for up to 10,000 emails a month: Mailgun offers a free service for up to 10,000 emails a month, providing users with the full custom power of linking their domain and sending out, which is of great value
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Easy integration and support by different plugins: Mailgun is easy to implement and is supported by different plugins and software, making it a developer-friendly tool
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Detailed insights into email deliveries: Mailgun offers detailed insights into email deliveries and provides sufficient information to identify issues when they occur. It can be used via API or SMTP, based on your needs.
Cons from reviewers
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Inconsistent and unresponsive customer support: Some users have reported that Mailgun's customer support can be unresponsive and dismissive, particularly when dealing with serious issues such as account disabling and unexpected charges
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Frequent downtimes and deliverability issues: Users have reported experiencing frequent downtimes and issues with email deliverability, which can disrupt business operations and negatively impact customer relationships
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Complex user interface: Some users find Mailgun's dashboard and user interface to be complex and difficult to navigate, making it challenging to find settings or make adjustments
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Lack of alerts for unexpected problems: Mailgun does not provide alerts for unexpected issues, which can lead to prolonged periods of downtime or other problems going unnoticed
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Increasingly expensive pricing: Users have reported that Mailgun's pricing has become increasingly expensive over time, and the company does not offer discounts outside of their scheme, making it less competitive in the market.
Main features
Starting Price
Free Plan
Robust API
Email Validation
Advanced Email Parsing
High Deliverability Rates
Real-Time Analytics
Starting Price
N/A
Free Plan
No
Robust API
Email Validation
Advanced Email Parsing
High Deliverability Rates
Real-Time Analytics
What is Mailgun?
How Mailgun compare to similar software?
Product
Mailgun
5.0
Mailgun reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Mailgun
vs
Brevo (ex. Sendinblue)
Brevo and Mailgun are two distinct email delivery services, each with its own set of features and capabilities. Understanding these differences can help you make an informed decision when selecting the right email delivery service for your specific needs.
Brevo focuses on providing a streamlined and reliable email delivery solution. It excels in ensuring that your emails reach their recipients promptly and consistently. This makes Brevo a great choice for businesses that prioritize dependable communication and want to avoid issues like email bounces and delivery failures. With Brevo, you can expect a high level of email deliverability and reliability.
On the other hand, Mailgun offers a comprehensive suite of email delivery and management tools, making it suitable for a wide range of email communication requirements. In addition to reliable email delivery, Mailgun provides advanced features like email tracking, analytics, and automation. These features are valuable for businesses...
Mailgun
Mailgun: Powering Your Email, Simplifying Your Life.
Brevo (ex. Sendinblue)
Centralize marketing and sales tools to increase your growth
75% off the annual Business Plan on Brevo (ex. Sendinblue)
Save up to $5,661
Who is Mailgun best for according to our reviewers?
Startups: Startups can benefit from Mailgun's user-friendly interface, straightforward setup, and comprehensive documentation. The free service for up to 10,000 emails a month is particularly beneficial for startups with limited budgets
Developers: Developers appreciate Mailgun for its ease of implementation and support by different plugins and software. The API and interface are highly valued, and the comprehensive documentation allows for quick and easy integration
Businesses requiring OTP verifications: Mailgun is useful for businesses that need OTP verifications, a crucial service for many. It offers a user-friendly interface and is cheaper than most competitors
Companies managing multiple domains: Companies that manage numerous domains from one account can benefit from Mailgun's detailed insights into email deliveries. It provides sufficient information to identify issues when they occur and can be used via API or SMTP, based on needs
Users needing transactional email services: Users who need transactional email services find Mailgun's free tier sufficient for their basic needs. The API is easy to integrate, and the SMTP alternative is convenient for software that needs the SMTP protocol to send emails.
Mailgun reviews
5.0
Mailgun rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.3
Likelihood to recommend
4.1
Features
6 Mailgun reviews
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Juan
Exceptional Delivery, Streamlined Platform, Achieve Success with MailGun!
I find Mailgun extremely enjoyable to use, with top-notch chat support and prompt email support responses. The user interface is neat and easy to navigate, and the setup is straightforward. The dashboard is clear, enabling me to quickly identify and fix issues. I value the feature that allows me to clean database lists to reduce bounce. The best aspect, however, is their offer of free service for up to 10,000 emails a month, which is quite a lot! This provides me with the full custom power of linking my domain and sending out, which is of great value. I intend to upgrade soon, but this is an amazing way to start a relationship. I've been using their service for nearly a year for free, instead of using my server. I haven't found anything that I dislike about Mailgun. Some people complain about high bounce rates or emails ending up in spam, but I believe these issues are often due to factors beyond Mailgun's control, like the receiving server and the email habits of the recipient.
May 11, 2024
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Lisa
Mailgun: An Excellent Email Management Tool
I've been using Mailgun for a few months now and I must say, it's an excellent tool for managing my business emails
May 6, 2024
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Philip Johnson
Satisfied Mailgun User
I have been using Mailgun for almost four years now and I am very satisfied with its performance. Before, our emails were occasionally rejected because we relayed to our ISP from our own on-premise Linux mail server. However, since we started using Mailgun in 219, our emails have been sent reliably. One feature I appreciate is that Mailgun temporarily disables our domain if a spammer compromises one of our user's email accounts. This has happened three times before and although it's inconvenient as we can't send emails, it prevents us from being blocked by spam blockers. Whenever this happens, Mailgun alerts us and we then identify the compromised account and take corrective measures. Their support team is quick to respond and we usually have our domain back online within 2 to 3 hours.
April 27, 2024
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Karen F
Transactional Email Solution with a Developer-Friendly Approach
As the CTO of a startup, I use Mailgun for our transactional email needs. It performs well, but I wish the pricing was more flexible. Mailgun was designed by developers for developers, and their excellent documentation and code are self-explanatory, allowing for quick and easy integration. The service is reliable and uses the latest technology. Their customer support is very effective and quickly resolves any issues. However, Mailgun's pricing has become increasingly expensive over time and they don't offer discounts outside of their scheme. This is a disadvantage given the competition in the market. Despite the quality of the service, this issue has led me to consider other options when we needed additional features. I initially chose Mailgun because their documentation seemed comprehensive and user-friendly.
April 23, 2024
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Jennifer Williams
Streamline Your Email Dispatch with Mailgun
I utilize Mailgun for all our transactional emails, managing numerous domains from one account. It offers detailed insights into our email deliveries and provides sufficient information to identify issues when they occur. The setup is straightforward, pricing is clear, and the free tier scales up significantly. It can be used via API or SMTP, based on your needs. However, the support for non-paying plans can be slow and there are no alerts for unexpected problems. I switched to Mailgun from Mandrill due to a change in their policies and an unfavorable cost-benefit ratio.
April 14, 2024
