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Microsoft 365 Reviews
69 reviews
- 01 Is Microsoft 365 any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Microsoft 365 compare to similar software?
- 05 Who is Microsoft 365 best for according to our reviewers?
- 06 Microsoft 365 Reviews
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01 Is Microsoft 365 any Good? My expert Review
As someone who has integrated Microsoft 365 into dozens of projects with multiple teams across organizations, I can confidently say that it has changed the way we work. One of the primary benefits of the 365 suite of applications is the ease of collaboration. For example, my team and I have been able to work on complex reports simultaneously in Word or Excel without worrying about multiple versions. Additionally, the combination of apps has not only helped collaborate, but with the many integration options, it has saved time. Just recently, we did an entire project by having Teams meetings and accessing files within the OneDrive. We were able to avoid the need to toggle back and forth between different apps.
While I do appreciate using Microsoft 365, it has not all been a cakewalk! I have experienced some issues with SharePoint not being reliable, or having delays with syncing OneDrive, which is a bummer, especially when deadlines are on the horizon. Additionally, there are some advanced features that I find challenging to get colleagues (who aren't as tech savvy) to grasp.
Overall, though, I think Microsoft 365 provides a wealth of features. Additionally, because of the cloud-based tools, I can access all of our necessary documents wherever I am located—including while working from home, while traveling, or while working in-office! I think these features are really valuable, and in a world that accepts flexible work, Microsoft 365 is a great tool to support it. Microsoft 365 has my full endorsement, and I would recommend it to any organization, big or small; the benefits far outweigh the occasional bumps in the road!
02 Pros and cons from reviewers
Pros from reviewers
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Cloud-Based Collaboration
Microsoft 365's cloud-based nature allows for seamless collaboration and easy file access from any device. This is particularly beneficial for remote work and online collaboration, as users can save, share, and interact with files and documents from anywhere -
Comprehensive Suite of Tools
Microsoft 365 offers a complete package of productivity and collaboration tools including Word, Excel, PowerPoint, OneDrive, and Teams. This makes it a one-stop solution for a wide range of tasks, from document creation and editing to data analysis and presentation preparation -
Real-Time Co-Authoring
The real-time co-authoring feature in Microsoft 365 boosts collaboration by allowing multiple users to edit documents at the same time. This facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier -
Secure File Storage and Sharing
The integration of OneDrive in Microsoft 365 ensures secure file storage and sharing. This is particularly beneficial for businesses, as it provides a centralized storage solution that maintains the formatting of all documents -
User-Friendly and Functional
Despite a learning curve for some of the more advanced features, Microsoft 365 is generally user-friendly and functional. Its numerous features and the flexibility it offers make it accessible to all staff regardless of their technical skills.
Cons from reviewers
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Limited features at certain membership levels
Some features of Microsoft 365 are only available at certain membership levels, which may require users to upgrade their subscription to access certain tools -
Learning curve for advanced features
Some users have reported a learning curve to use some of the more advanced features and functionalities of Microsoft 365 -
Reliability issues with OneDrive and SharePoint
Some users have reported reliability issues with OneDrive and SharePoint, with problems accessing files and slow response times from tech support -
Clunky user interface
Some users find the user interface of Microsoft 365 to be clunky and unintuitive, with some basic features hidden in submenus while less used ones are more prominent -
Poor customer service
Some users have reported poor customer service from Microsoft, with issues such as being charged for cancelled subscriptions and lack of assistance with technical issues.
03 Main features
Starting Price
Free Plan
SharePoint
Outlook
Excel
PowerPoint
Word
N/A
Free Plan
No
SharePoint
Outlook
Excel
PowerPoint
Word
04 How Microsoft 365 compare to similar software?
Microsoft 365 offers desktop apps that you can download on a lot of devices. These desktop apps are more powerful than their Google Workspace counterparts. You can crunch more numbers in Excel, add more multimedia content in Word, and use a wider range of transitions for Powerpoint presentations.
You can’t get this advanced functionality from anything in Google Workspace, and this is the biggest difference between the two platforms. If you need Microsoft’s advanced file editing features, that’s the best choice for your company.
But Google’s apps aren’t cheap copies of their Microsoft counterparts. Docs, Slides and Spreadsheets have most of the features that an average user will need, so they’re a decent choice too.
Plus, Google’s limits on higher pricing tiers are ampler than what you get from Microsoft. Conversely, Google is pretty stringent with its caps on cheaper plans. You only get 30 GB for the $6 subscription, while Microsoft 365 offers 1 TB. Not to mention, email is measured...
Google Workspace
Used by 10183 members
A complete suite to improve employee productivity
20% off Standard plans for 1 year
Save up to $3,460
Azure and Microsoft 365 are two distinct categories of Microsoft's cloud services, each tailored to address specific business needs and objectives.
Azure is Microsoft's cloud computing platform and infrastructure service. It provides a wide array of services, including virtual machines, databases, networking, and storage solutions. Azure is designed to cater to businesses looking for a robust cloud infrastructure that can host, manage, and scale applications and services with a strong focus on scalability, flexibility, and security. It serves as the backbone for building, deploying, and managing various types of applications and services.
In contrast, Microsoft 365 falls under the category of productivity and collaboration suites. It offers a comprehensive set of productivity tools, including popular applications like Word, Excel, PowerPoint, Teams, and Outlook. Microsoft 365 is aimed at enhancing communication, collaboration, and document management within organizations. It provides...
Microsoft Azure
Used by 2741 members
Empowering your cloud journey with Microsoft Azure
$5,000 in credits for 6 months if you didn't raise funds // Up to $150,000 in credits for 2 years if you did
Save up to $150,000
05 Who is Microsoft 365 best for according to our reviewers?
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Long-term Users
Microsoft 365 is a reliable choice for long-term users due to its familiarity and comprehensive coverage. Despite a few shortcomings, its universality and straightforward sharing capabilities make it a preferred choice for personal and corporate use. However, some users may find the user interface clunky and some features awkward to use. -
Small Business Owners
Microsoft 365 is a significant asset for small business owners. It helps them stay organized and allows for easy sharing of secure documents. The data storage and document management features are particularly beneficial for maintaining the formatting of documents and providing a secure, centralized storage solution -
Individual Users
Microsoft 365 is a comprehensive suite of productivity tools that are perfect for individual users. It includes Word, Excel, PowerPoint, OneDrive, and Teams, allowing users to create, edit, and share files from anywhere with an internet connection -
Teams and Businesses
Microsoft 365 is ideal for teams and businesses seeking to enhance collaboration and productivity. It facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier. However, some features are only available at certain membership levels -
Educational Institutions
Microsoft 365 is a crucial tool for educational institutions, particularly in research departments. It simplifies workflows, enhances collaboration, and increases productivity. The cloud storage provided by OneDrive allows for smooth collaboration among team members
06 Microsoft 365 Reviews
Microsoft 365 rating
Microsoft 365 Reviews
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Sherri O'Connell
SharePoint as the Company Knowledge Hub
What sold me on Microsoft 365 was the admin side. Setting up users, enforcing MFA, and managing devices through Intune was much smoother than I expected, and Defender for Business gave us better visibility into security issues without adding another separate product to manage
July 28, 2026
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Broderick Marks
Polished Word/PowerPoint Collaboration and Versioning
We started using Microsoft 365 after finding a Joinsecret offer that covered the first year on Business Premium for teams up to 50 people. That made the decision easier, but we kept it because it genuinely simplified operations. Booking meetings in Outlook, collaborating in Teams, and storing files in OneDrive all feel connected in a way that reduces small daily friction
July 21, 2026
-
Yong Russel
Excel Power Features Worth the Price
We got access to Microsoft 365 through Joinsecret and ended up with a full year covered for our Business Premium setup for up to 50 users, which helped a lot while we were still small. The product itself has been dependable, especially for secure email, Teams meetings, and device management, and having that runway gave us time to roll it out properly
July 14, 2026
-
Tona Price DDS
Big Value from a Year Free on Business Premium (Joinsecret)
Teams has improved a lot for day-to-day work. Channels can still get messy if no one sets rules, but the meeting features are solid, screen sharing is reliable, and the integration with calendar and file storage makes it easier to keep project discussions attached to the actual work
July 7, 2026
-
Florence Littel
Seamless App Integration & Real-Time Collaboration
We switched our team to Microsoft 365 mainly for Outlook, Teams, and OneDrive, but the real win has been how well everything works together. Being able to co-edit Excel files in real time and then jump into a Teams call from the same document saves a lot of back and forth
June 27, 2026
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Trenton Kessler JD
Connected Workflow That Simplifies Operations
One practical thing I appreciate about Microsoft 365 is that it works well across different levels of technical ability. Our less technical staff live in Outlook, Teams, and Word, while IT can dig into Entra ID, Exchange admin, and endpoint policies. That balance is hard to find in one stack
June 20, 2026
-
Mr. Kimi Jast
Admin, MFA & Intune Made Easy
I use Microsoft 365 every day for client work, and the desktop versions of Word and Excel are still better for heavy documents than most browser-based tools. I especially like AutoSave with OneDrive because it has saved me more than once when my laptop froze
June 15, 2026
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Mr. Sonny Murray
Works for Both Non‑Technical Staff and IT
I found the compliance and security tools more useful than I expected. Features like sensitivity labels, conditional access, and DLP took some learning, but they made a real difference once we had them in place. We also came in through Joinsecret, which gave us 12 months at no charge on the Business Premium plan for up to 50 seats, so we had room to test everything without rushing
June 8, 2026
-
Sau Littel
Security & Compliance That Actually Helps
Excel alone justifies a big part of the cost for us. We work with large spreadsheets, Power Query, and a lot of reporting, and the web alternatives we tried were not as consistent. With Microsoft 365, staff can still use the browser when needed, but power users have the full desktop app when it matters
June 1, 2026
-
Fleta Thiel Ret.
Teams Meetings + Calendar/File Integration That Works
I originally picked Microsoft 365 for email hosting, but SharePoint ended up being the sleeper feature for our company. Once we organized team sites properly, it became much easier to keep policies, onboarding docs, and shared files in one place instead of scattering them across drives and inboxes
May 25, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.