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Microsoft 365 Reviews
63 reviews
- 01 Is Microsoft 365 any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Microsoft 365 compare to similar software?
- 05 Who is Microsoft 365 best for according to our reviewers?
- 06 Microsoft 365 Reviews
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01 Is Microsoft 365 any Good? My expert Review
As someone who has integrated Microsoft 365 into dozens of projects with multiple teams across organizations, I can confidently say that it has changed the way we work. One of the primary benefits of the 365 suite of applications is the ease of collaboration. For example, my team and I have been able to work on complex reports simultaneously in Word or Excel without worrying about multiple versions. Additionally, the combination of apps has not only helped collaborate, but with the many integration options, it has saved time. Just recently, we did an entire project by having Teams meetings and accessing files within the OneDrive. We were able to avoid the need to toggle back and forth between different apps.
While I do appreciate using Microsoft 365, it has not all been a cakewalk! I have experienced some issues with SharePoint not being reliable, or having delays with syncing OneDrive, which is a bummer, especially when deadlines are on the horizon. Additionally, there are some advanced features that I find challenging to get colleagues (who aren't as tech savvy) to grasp.
Overall, though, I think Microsoft 365 provides a wealth of features. Additionally, because of the cloud-based tools, I can access all of our necessary documents wherever I am located—including while working from home, while traveling, or while working in-office! I think these features are really valuable, and in a world that accepts flexible work, Microsoft 365 is a great tool to support it. Microsoft 365 has my full endorsement, and I would recommend it to any organization, big or small; the benefits far outweigh the occasional bumps in the road!
02 Pros and cons from reviewers
Pros from reviewers
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Cloud-Based Collaboration
Microsoft 365's cloud-based nature allows for seamless collaboration and easy file access from any device. This is particularly beneficial for remote work and online collaboration, as users can save, share, and interact with files and documents from anywhere -
Comprehensive Suite of Tools
Microsoft 365 offers a complete package of productivity and collaboration tools including Word, Excel, PowerPoint, OneDrive, and Teams. This makes it a one-stop solution for a wide range of tasks, from document creation and editing to data analysis and presentation preparation -
Real-Time Co-Authoring
The real-time co-authoring feature in Microsoft 365 boosts collaboration by allowing multiple users to edit documents at the same time. This facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier -
Secure File Storage and Sharing
The integration of OneDrive in Microsoft 365 ensures secure file storage and sharing. This is particularly beneficial for businesses, as it provides a centralized storage solution that maintains the formatting of all documents -
User-Friendly and Functional
Despite a learning curve for some of the more advanced features, Microsoft 365 is generally user-friendly and functional. Its numerous features and the flexibility it offers make it accessible to all staff regardless of their technical skills.
Cons from reviewers
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Limited features at certain membership levels
Some features of Microsoft 365 are only available at certain membership levels, which may require users to upgrade their subscription to access certain tools -
Learning curve for advanced features
Some users have reported a learning curve to use some of the more advanced features and functionalities of Microsoft 365 -
Reliability issues with OneDrive and SharePoint
Some users have reported reliability issues with OneDrive and SharePoint, with problems accessing files and slow response times from tech support -
Clunky user interface
Some users find the user interface of Microsoft 365 to be clunky and unintuitive, with some basic features hidden in submenus while less used ones are more prominent -
Poor customer service
Some users have reported poor customer service from Microsoft, with issues such as being charged for cancelled subscriptions and lack of assistance with technical issues.
03 Main features
Starting Price
Free Plan
SharePoint
Outlook
Excel
PowerPoint
Word
N/A
Free Plan
No
SharePoint
Outlook
Excel
PowerPoint
Word
04 How Microsoft 365 compare to similar software?
Microsoft 365 offers desktop apps that you can download on a lot of devices. These desktop apps are more powerful than their Google Workspace counterparts. You can crunch more numbers in Excel, add more multimedia content in Word, and use a wider range of transitions for Powerpoint presentations.
You can’t get this advanced functionality from anything in Google Workspace, and this is the biggest difference between the two platforms. If you need Microsoft’s advanced file editing features, that’s the best choice for your company.
But Google’s apps aren’t cheap copies of their Microsoft counterparts. Docs, Slides and Spreadsheets have most of the features that an average user will need, so they’re a decent choice too.
Plus, Google’s limits on higher pricing tiers are ampler than what you get from Microsoft. Conversely, Google is pretty stringent with its caps on cheaper plans. You only get 30 GB for the $6 subscription, while Microsoft 365 offers 1 TB. Not to mention, email is measured...
Google Workspace
Used by 9105 members
A complete suite to improve employee productivity
20% off Plus plans for 1 year
Save up to $518
Azure and Microsoft 365 are two distinct categories of Microsoft's cloud services, each tailored to address specific business needs and objectives.
Azure is Microsoft's cloud computing platform and infrastructure service. It provides a wide array of services, including virtual machines, databases, networking, and storage solutions. Azure is designed to cater to businesses looking for a robust cloud infrastructure that can host, manage, and scale applications and services with a strong focus on scalability, flexibility, and security. It serves as the backbone for building, deploying, and managing various types of applications and services.
In contrast, Microsoft 365 falls under the category of productivity and collaboration suites. It offers a comprehensive set of productivity tools, including popular applications like Word, Excel, PowerPoint, Teams, and Outlook. Microsoft 365 is aimed at enhancing communication, collaboration, and document management within organizations. It provides...
Microsoft Azure
Used by 2439 members
Empowering your cloud journey with Microsoft Azure
$5,000 in credits for 6 months if you didn't raise funds // Up to $150,000 in credits for 2 years if you did
Save up to $150,000
05 Who is Microsoft 365 best for according to our reviewers?
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Long-term Users
Microsoft 365 is a reliable choice for long-term users due to its familiarity and comprehensive coverage. Despite a few shortcomings, its universality and straightforward sharing capabilities make it a preferred choice for personal and corporate use. However, some users may find the user interface clunky and some features awkward to use. -
Small Business Owners
Microsoft 365 is a significant asset for small business owners. It helps them stay organized and allows for easy sharing of secure documents. The data storage and document management features are particularly beneficial for maintaining the formatting of documents and providing a secure, centralized storage solution -
Individual Users
Microsoft 365 is a comprehensive suite of productivity tools that are perfect for individual users. It includes Word, Excel, PowerPoint, OneDrive, and Teams, allowing users to create, edit, and share files from anywhere with an internet connection -
Teams and Businesses
Microsoft 365 is ideal for teams and businesses seeking to enhance collaboration and productivity. It facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier. However, some features are only available at certain membership levels -
Educational Institutions
Microsoft 365 is a crucial tool for educational institutions, particularly in research departments. It simplifies workflows, enhances collaboration, and increases productivity. The cloud storage provided by OneDrive allows for smooth collaboration among team members
06 Microsoft 365 Reviews
Microsoft 365 rating
Microsoft 365 Reviews
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Mr. Kimi Jast
Admin, MFA & Intune Made Easy
I use Microsoft 365 every day for client work, and the desktop versions of Word and Excel are still better for heavy documents than most browser-based tools. I especially like AutoSave with OneDrive because it has saved me more than once when my laptop froze
June 15, 2026
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Mr. Sonny Murray
Works for Both Non‑Technical Staff and IT
I found the compliance and security tools more useful than I expected. Features like sensitivity labels, conditional access, and DLP took some learning, but they made a real difference once we had them in place. We also came in through Joinsecret, which gave us 12 months at no charge on the Business Premium plan for up to 50 seats, so we had room to test everything without rushing
June 8, 2026
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Sau Littel
Security & Compliance That Actually Helps
Excel alone justifies a big part of the cost for us. We work with large spreadsheets, Power Query, and a lot of reporting, and the web alternatives we tried were not as consistent. With Microsoft 365, staff can still use the browser when needed, but power users have the full desktop app when it matters
June 1, 2026
-
Fleta Thiel Ret.
Teams Meetings + Calendar/File Integration That Works
I originally picked Microsoft 365 for email hosting, but SharePoint ended up being the sleeper feature for our company. Once we organized team sites properly, it became much easier to keep policies, onboarding docs, and shared files in one place instead of scattering them across drives and inboxes
May 25, 2026
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Sadye Lebsack
Admin Center Becomes Predictable with Powerful Governance
The admin center takes some learning, but once you get used to license assignment and setting up mail flow rules, it’s predictable, and I like that audit logs and retention policies are there when you need them
May 17, 2026
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Marth Torphy
Joinsecret Deal Enables Proper Mail Setup Testing
We used the Joinsecret 12 months free offer for Microsoft 365 and it let us test different setups like shared mailboxes and distribution lists properly, not just a quick trial, so we avoided a bunch of early mistakes
May 10, 2026
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Tandy Kunde
Real-Time Co-Authoring Speeds Up Proposals
Co-authoring in Word and PowerPoint is the feature I didn’t think I needed, but it’s the only way we can get proposals out fast now, and the change tracking is clear enough that clients don’t get conflicting versions
May 5, 2026
-
Adena Bins
Joinsecret Year Free Makes Rollout Low-Risk
We grabbed the 12 months free Microsoft 365 deal through Joinsecret when we were starting out, and it gave us enough runway to standardize on Teams and OneDrive before the bill hit, which made the rollout feel less risky
April 27, 2026
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Evelyne Roberts
MFA and Conditional Access Add Quietly Solid Security
The security side is quietly solid: MFA setup was straightforward and Conditional Access helped us stop random sign-in attempts from outside our region without annoying the whole staff
April 18, 2026
-
Tammi Monahan
Surprisingly Strong Mobile Scanning and Sync
I travel a lot and the mobile apps are better than I expected, especially scanning to PDF in the Office app and dropping it straight into OneDrive so it’s already on my laptop when I’m back online
April 12, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.