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Missive

Streamlining communication, simplifying collaboration.

5.0 (4 reviews)

Missive is a collaborative email management software that allows teams to handle shared inboxes and collaborate around emails. It integrates chat, tasks, and emails in a single app, facilitating seamless communication. Features include shared labels, threaded conversations, and real-time collaboration on drafts.

General information about Missive

Missive is collaborative e-mail management software that enables teams to manage their communication more effectively. It integrates e-mail, social media, text messages and live chat on a single platform, providing a unified inbox for all your communications.


Teams can discuss e-mails internally before replying, assign tasks, share drafts and schedule messages. Missive also supports multiple e-mail accounts from different providers, enabling you to switch seamlessly between them.


It is equipped with productivity features such as standby, send later, reminders and conversation views. What's more, it offers collaborative writing where several team members can compose e-mails together in real time.


Missive is available on desktop (Windows, Mac) and mobile (iOS, Android) platforms. Ideal for companies of all sizes, it helps streamline team collaboration and ensures that no message goes unnoticed or unanswered.


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What is Missive used for?

Missive is a valuable tool for small businesses looking to improve their internal and external communication. It allows for the centralization of all communications - emails, social media, text messages, and live chat - into a single platform, thus facilitating the tracking of exchanges. For example, a sales team can discuss a client's email internally before responding, ensuring a coherent and well-thought-out response. Moreover, with features such as task assignment, message scheduling, and real-time collaborative writing, Missive can help increase productivity and ensure that no message or task is forgotten.

Missive features

  • Unified communications platform

    Missive integrates email, social media, text messaging, and live chat into one platform, providing a unified inbox for all your communications

  • Collaborative email management

    Teams can discuss emails internally before replying, assign tasks, share drafts, and schedule messages

  • Supports multiple email accounts

    Missive supports multiple email accounts from various providers, allowing you to switch seamlessly between them

  • Productivity features

    Equipped with productivity features like snooze, send later, reminders, and conversation views

  • Collaborative writing

    Offers collaborative writing where multiple team members can compose emails together in real-time.

4 Missive reviews

5.0 (4 reviews)
  • Abigail N

    Streamlining Team Communication with Missive

    I've found Missive to be an excellent tool for streamlining my team's communication

    April 28, 2024

  • Phineas G

    BEST VALUE FOR MONEY

    I've been using Missive daily for all my client communications and it's been incredibly efficient in managing multiple inboxes and calendars. It's like having everything in one place, saving me a lot of time. Missive's handling of emails and schedules has made my work much easier, especially when juggling many tasks. One of the best features is its collaborative email management, allowing us to work on emails together in real-time, greatly improving our team communication. It also helps avoid common issues with ticketing systems, smoothing our workflow. Before Missive, tracking different email threads was challenging, but now everything is in one place, eliminating the hassle of switching between accounts. The collaborative feature is fantastic, enabling the whole team to work on emails in real-time, improving our internal communication and ensuring nothing is missed. Missive also helps us track and manage client requests more effectively, without the usual clunkiness of ticketing systems. This has made us more responsive and organized, which is crucial in keeping our clients happy.

    April 22, 2024

  • Tindra D

    Missive: The Ultimate Gamechanger in Software

    Phenomenal! The product is absolutely terrific, and they are constantly releasing updates to make it even better. The customer service is probably the best I've experienced in terms of software. They're quick to respond and recommend solutions. I love absolutely everything about Missive. It's super easy to use and makes team collaboration and communication easier than ever. It's truly a one-inbox solution for everything - email, SMS, social media messaging, and more. Missive has exceeded my expectations in every category. I was recommended Missive by another group and it quickly became apparent that it's the most game-changing software we've implemented in the last 15 years. We switched to Missive looking for a solution that integrated more fluidly with our other tools like ClickUp and Salesforce, but quickly found out that Missive is way more than that. It's the most efficient email organization and team collaboration tool I've ever used.

    April 13, 2024

  • Jacqueline R

    Missive Takes the Lead!

    I absolutely adore Missive. The team is exceptional with their onboarding and support. It's impressive how such a small team can achieve so much at a high level - it's truly inspiring. We compared Missive with Front and found that Missive had the most comprehensive integration with Gmail and a superb API that enabled us to create a custom integration with our internal tools. We needed a shared collaborative inbox tool for our team as Intercom wasn't fulfilling our needs. Missive also works well with PipeDrive, which was reassuring. However, there is some confusion about how to manage closing and archiving with team emails. We also don't use Tasks as we have other tools generating tasks, which can be confusing. We chose Missive over Front because Front didn't integrate well enough with Gmail and was much pricier. We switched to Missive from Intercom because Intercom's collaborative Inbox lost a lot of formatting and attachments when bouncing emails around and didn't handle emails and other incoming messages gracefully.

    April 13, 2024

More Missive's reviews

Missive: Pros & Cons

Pros

  • Collaboration features: It offers features like shared conversations, drafts and tasks which improve team collaboration
  • Unified inbox: Missive allows users to manage all their emails and messages from multiple accounts in a single inbox
  • Customization options: Missive provides extensive customization options including rules, auto-swipe actions and snooze settings to tailor the software to individual user needs.

Cons

  • Limited integrations: Missive does not integrate with a wide range of third-party applications, limiting its versatility
  • High pricing: The pricing structure of Missive may be considered high for small businesses or individual users
  • Learning curve: The software has a steep learning curve, especially for non-technical users, which can make it difficult to fully utilize all its features.

Why is Missive better than other Collaboration software?

Missive has better positive reviews than Front: 98 vs 91

Missive is better at customer support than Front: 5.0 vs 4.5

Missive has better positive reviews compared to Freshdesk: 98 vs 94

Missive is better at customer service than Freshdesk: 5.0 vs 4.7

Missive is a better solution for customer support than Gmelius: 5.0 vs 4.5

Missive has better positive reviews than Help Scout: 98 vs 95

Missive is better at customer support than Help Scout: 5.0 vs 4.7

Missive has more positive reviews than Zendesk: 98 vs 89

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